Summary of Qualifications:

Develops and supports SLDC and TDLC polices and processes. Organizes and manages onsite and off shore testing teams and their efforts. Creates test reports from ongoing and end results metrics, interfaces between testing teams and upper management, and designs, executes and reports performance testing efforts. Oversees white, grey and black box testing for system integration and regression testing. Leads and trains UAT testing, develops and documents MIS and business workflows and processes. Ability to interface with all levels of users.

Experience:

Jan. 2011 to Aug. 2012
Confidential
Senior Quality Assurance Analyst

• SQA management of on-site and offshore testing resources for multiple high visibility projects including enterprise wide POS, WMS and 3PL.
• Performed contractor and vendor management.
• Blackbox (end to end, front end, UAT), Whitebox (targeted backend; DB, Legacy systems) and Greybox (middleware, SOA, ESB) testing and training of others.
• Created Functional and Performance testing automation methodologies and procedures.
• Batch testing via EDI and testing harnesses.
• Jira administration including Greenhopper, Importers Plugin and various other plugins.
• Analyzed existing and proposed new process and procedures for increased productivity and lower costs.
• Produced optimized processes and procedures.
• Used SVN and VSS for source control.
• Designed, created and published reports using key SDLC metrics.
• Designed and delivered multiple personnel training classes (SQA process content: defect management, UAT, etc.).
• Led the development and implementation of SQA and Testing policies, processes and Standard Operating Procedures (SOPs).
• Led and directed others who are responsible for test execution in a matrixed environment.
• Assisted in the determination and maintenance of software release methodology for current and emerging initiatives.
• Reviewed and identified gaps and deficiencies in business requirements, technical specifications, and designs and testing documentation for completeness and testability.
• Assisted QA Management in department operational tasks.
• Tracked and reported on test status progress across multiple initiatives.
• Participated in cross-functional collaborative problem solving and defect management sessions.
• Proactively sought and shared information about relevant aspects of Quality Assurance and Testing disciplines with business and IT stakeholders.
• Demonstrated flexibility in managing testing efforts as project priorities warranted.
• Collaborated with other areas within IT and business to identify and improve testing processes.
• Led testers in Oracle AIM Methodology for our R12 upgrade.
• Directed the work of others.

May 2006 to Jan. 2011
Confidential
Quality Assurance Analyst, System Analyst, Tester, Support

• Performance tested UNIX and Wintel systems using LoadRunner - OS, JVM's, Java Apps, ASP.NET apps, etc.
• EDI functional and performance testing.
• EDI gateway administration (test environment).
• HP Quality Center (Mercury Test Director) administration.
• Blackbox (end to end, front end, UAT), Whitebox (targeted backend; DB, Legacy systems) and Greybox (middleware, web services as SOA, ESB) testing and training of others.
• Functional and Performance testing automation methodologies and creation.
• Batch testing via EDI and testing harnesses.
• Produced optimized processes and procedures.
• Designed, created and published reports using key SDLC metrics.
• Tested or led testing of Ajax, SOAP, JavaScript, HTTP and CSS.
• Used SVN, VSS, CVS, and PVCS for source control and worked with tagging and deployment.
• Some HTML and XML development work.
• Suggested performance modifications saved the company nearly $5m annually.

June 2004 to Apr. 2006
Confidential
Owner, Manager and bench jeweler

Feb. 2000 to Dec. 2003
Confidential
Testing and research team manager

• Designed and created a new department for Independent Testing of enterprise software and process and managed that department and test lab.
• Led a team of system analysts and testers in proving and testing in-house and COTS applications.
• Researched and tested software according to business requirements and specs.
• Blackbox (end to end, front end, UAT), Whitebox (targeted backend; DB, Legacy systems) and Greybox (middleware, web services as SOA, ESB) testing and training of others.
• Used VSS and PVCS for source control and I worked with tagging and deployment.
• Tested and research methodology changes which saved the company about $1m annually.

Apr. 1995 to Jan. 2000
Confidential
Quality Assurance Analyst

• Helped achieve ISO 9001 certification.
• Instrumental in achieving CMMI 3.
• Assisted in the global launch of the first sub $1000 personal computer.
• Built and managed the test lab containing Windows servers, Windows and DOS desktop systems and Red hat Linux servers and desktops for multi system testing of COTS and internal grown systems.
• Authored SDLC and RAD SDLC.
• Tested and launched the NECNOW ecomm web site, first in NEC history.
• Automated software testing with Mercury tools.
• Performed EDI testing.
• Worked on MS SQL testing and administration.
• Used VSS and PVCS for source control and administered the systems.

Technical Skills:

• Microsoft Word, Excel, PowerPoint, Lotus Notes and Outlook.
• Administrate/use QTP, LoadRunner, Quality Center, Jira, and VSS.
• Administrate/use BizTalk EDI, Edifects Spec Builder, SOAPUI.
• System performance testing and analysis.
• Organize and manage onsite and off shore testing teams and efforts.
• Observant and accurate candidate interviewer, having interviewed over 600 IT candidates in the last 17 years.

Certifications:

• QAI certified CQA (Certified Quality Analyst).
• Microsoft Certified MCP (Microsoft Certified Professional).
• Mercury interactive Test Director, Winrunner and Loadrunner training for administrators and advanced users.