Quality Assurance Engineer Resume

PROFESSIONAL SUMMARY:

14+ years in the computer software industry
Testing performed in Windows, Mac, and UNIX/LINUX environments with all browsers and on iOS, iPad, and Android devices
Proactive leadership on The Barney Project, SOAP UI API Testing in RegOnline, and providing training on APIs, Web Development, and Test Case Writing Best Practices throughout Scrum Team and entire QA Guild
8+ years of extensive involvement in the Agile methodology:
Active participant in all Scrum ceremonies: PI Plannings, Sprint Plannings, Daily Scrums (Standups), Demos, Retros, PI Planning Retros, Backlog Groomings
Process and quality advocate within and without the immediate Scrum Team, including:
Providing support and suggestions for better process improvement
Encouraging improved communication via Slack and Jira comments to avoid silos
Adding Wiki pages with considerations for grooming, tasking, and planning to ensure key testing scenarios are not missed
Assisting with transition from Waterfall to Agile process at Confidential
Experience creating and executing manual and automated UI and API tests
Web design knowledge: HTML, CSS, JavaScript, Bootstrap, AngularJS, JQuery
Experience with testing tools (project management, accessibility, test case writing, etc.)

TECHNICAL SKILLS:

Automation/Coding/Web Services/DB Applications
IntelliJ IDEA, Source Tree, NetBeans IDE, Selenium (JAVA), Postman, ReadyAPI, SOAP UI, Stash, SSMS, SQL Developer
Web Design/Development
HTML, CSS, Bootstrap, JavaScript, JQuery, AngularJS, JAVA
Project Management Tools
HP Quality Center, Vantive, Siebel, Vault, Rally, Test Link, TestRail, Jira, XRAY, Confluence
Salesforce, Skype, VPN software, WS FTP Pro, SecureCRT, Adobe Acrobat Reader, WebEx, Greenshot, Slack, Microsoft Office products, Zoom

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Engineer

Wrote, updated, and executed both manual (Test Link/TestRail/Jira) and automated test scripts (Selenium JAVA)
Tested XML APIs using SOAP UI (XML) and REST (JSON) APIs using Postman and Ready API
Received “Pat on the Back” award from Product Owner for attention to detail and assistance in catching issues and potential issues before and after testing begins
Used Salesforce to assist with Tier 3 support and create RDT and Defect tickets in Jira
Was a participating member of the QA Guild, Automation Guild, and UI/UX Guild
Key participant in major testing projects, such as the Data Center move, hand - off from the China team, integration of Expedia API with RegOnline, the complete overhaul of the Planner and Attendee UX for RegOnline, addition of automation test suites to testing and two new high profile projects

Confidential

Quality Assurance Engineer

Tested a web-based product that coordinated service scheduling, invoicing, dispatching, billing, payments, and employee hours and salary
Designed and implemented a quality assurance system (including test cases and results) from scratch

Confidential

Software Quality Assurance Engineer/Technical Support Representative Level 2

Involved in transition from Waterfall methodology to Agile methodology
Constructed test plans/cases, tested, and reported/verified defects in Business-to-Business e-commerce software products (EDI to XML and Flat File translation)
Instrumental in migration of Managed Services customers from Catalyst to BizManager
Interacted with customers via email, phone, and WebEx to troubleshoot and fix issues
Tested and provided support for products using web browsers, LINUX, and UNIX

Confidential

Software Quality Assurance Engineer

Constructed and implemented detailed test plans
Developed, executed, debugged, and edited complex automated test scripts for integration of the SAP R/3 system with Confidential ’s proprietary automation software
Constructed and implemented the automated regression script for the SAP R/3 integration project. Evaluated and reported all test results.

Confidential

Test Lead

Led a QA team of four people in the test case development, testing, and defect reporting on a joint venture with Microsoft called the Barney project
Presented status reports of projects throughout product life cycle
Trained and coordinated with other testers and test leads to assure the quality of other 7th Level software (including educational and entertainment-based games)