Quality Assurance/Leader Resume

SUMMARY

Results-driven professional with over seven years experience in Information Technology with primary focus on Software Quality Assurance and Testing.
Experience spanning all software lifecycle phases viz. requirements gathering, risk analysis, project planning, designing, implementing, testing, defect management, and reporting.
Highly skilled in liaising with developers, analysts, and user representatives in leading document reviews, application design and in defect tracking and reporting.
Experienced in mentoring and leading onshore and offshore teams of analysts and developers.
Experienced in developing Test cases, UI specifications and requirement specifications.
Highly adept at using both manual and automated testing tools to perform systems, integration, user acceptance, positive and negative, functionality, object, black-box and regression testing.
Working knowledge of Relational Database Management Systems - Oracle, Sybase, SQL Server.
Experience with SaaS solutions and in leading testing efforts in Agile environments
Outstanding analytical, decision-making, problem-solving and management skills with the ability to proactively organize and execute tasks in an agile team environment.
Highly motivated team player with eloquent verbal and articulate written communication skills.

CORE BUSINESS SKILLS

♦ Quality Assurance

♦ Data Analysis

♦ Project Planning

♦ Customer Focus

♦ Business Analysis

♦ Innovation and Creativity

♦ Coaching and Mentoring

♦ Team Building

♦ Industry standards/practices

♦ Communication

♦ Global Business Model

♦ Release Management

CORE TECHNICAL SKILLS

Test Management:

Quality Center, Rational Test Manager, Clear Quest

Testing Solutions:

Selenium, QuickTest Pro (QTP), WinRunner/LoadRunner

Development Environments:

RUP, Java/J2EE, ASP, VB, C, C++, .NET, PL/SQL, SQL

Databases:

Oracle, Microsoft SQL Server, MySQL, Microsoft Access

Operating Platforms:

Windows, Unix, Linux, iOS, Android

Browsers:

IE, Mozilla, Chrome, Firefox, Netscape

Other:

ADA (American Disability Act) testing, Audio-based testing

PROFESSIONAL EXPERIENCE

Confidential,Boston MA 2007 to Present
The Executive Office of Health and Human Services

Senior Analyst, Quality Assurance/Lead

Led a team of QA analysts in testing various mission-critical application suites, viz. iFamily-net
Responsible for quality assurance and optimization of all web-based applications, intranets, and internet sites for various types of client engagements
Led requirements gathering meetings with Users, Business Analysts and Developers
Led and worked closely with a team of offshore analysts and developers
Communicated periodic updates and status reports of releases to senior management
Worked closely with data and application vendors and managed expectations
Planned and executed regression test strategies and test plans
Instrumental in completing the QA phase of a major initiative in record time
Played key roles in Data analysis, Systems, Security and Black-box testing
Led the User acceptance testing effort
Recommended process improvements while maintaining strict adherence to company-prescribed testing guidelines, control processes and procedures.
Managed defects and planned pertinent releases
Located broken links in various functionalities of the application using analytical approaches

Confidential,Newark NJ 2005 to 2007
Confidential,
Software Analyst/Lead, Quality Assurance

Played lead role in the project right from inception
Organized and convened meetings with the Users and Business analysts to define requirements
Prepared a detailed test strategy to test various aspects of the application
Composed scenario-based positive/negative test cases for the entire application
Involved in Black box and Systems Integration testing
Worked with Investment Management tools/feeds such as Factset, Thomson Reuters, etc.
Performed automation of regression testing using QTP
Managed, reviewed and reported defects in Test Director
Created and maintained tests and test records, log defects, and analyzed defect data
Organized and actively participated in code review meetings
Conducted training sessions for end-users of the application
Essayed key role in the UAT phases of all the modules in the system
Performed data sanctity checks on the Oracle database using SQL on RapidSQL
Provided weekly status reports to the Project management
Worked closely with the development teams and participated in document and deliverable reviews, software revisions, change requests and assessments.
Conducted competitive analysis against sites identified as competitors

EDUCATION/PROFESSIONAL