Objective:

To secure a Business Analyst/Quality Assurance Analyst position. To be a part of an organization that is innovative and continuously strives for improvement.

Technical Skills:

Databases: Sql Server 2008, Oracle
Tools/Applications/OS/Development Tools:Microsoft Office Suite, Toad, Citrix, HP Quality Center, QTP, FogBugz, LoadRunner, Selenium, Test Manager, SVN, OnTime, MS Visio, Crystal Reports, Windows XP/Vista/7, Unix, and Visual Studio.

Experience:

Programming Languages: SQL
May 2011- Present Confidential,Business Analyst/Quality Assurance Analyst

• Responsible for gathering business requirements through user interviews and sessions with internal teams and clients
• Liaise between client services and technology teams to ensure a quality solution that delivers business results
• Act as a Subject Matter Expert or Business Liaison, to clarify business requirements to the Development team.
• Responsible for creating use cases and process flows
• Responsible for creating test plans, test scenarios, traceability matrix, and test tracking documentation based on requirements
• Collaborate closely with the technical team (architects and developers) for solution development
• Provide support to Project Manager to ensure projects meet required timelines and deliverables
• Solid understanding of Agile methodology and continuous integration testing framework
• Perform regression, integration, usability, and system testing in an agile/scrum environment
• Involved in all aspects of UAT testing and creation of UAT Test plans
• Proficient in testing multiple browsers running under various operating systems
• Document and communicate test results and metrics
• Track defect status, work with developers to reproduce and resolve defects, and execute re-tests and regression testing

June 2010- May 2011 Confidential, Quality Assurance Analyst (Contract)

• Creates and executes test scenarios and test cases for mobile based applications and develops the data to support them
• Experience testing handheld devices
• Understands Use Case methodology and can translate use cases into detailed test cases
• Use Quality Center for test case tracking
• Document all defects in HP Quality Center 10 and implement traceability between test cases and requirement documentation
• Participate in and facilitate test case reviews
• Participate in product design reviews and contribute business user perspective
• Perform System and Integration testing to ensure software products conform to requirement and functional specifications
• Perform Regression tests
• Utilize a defect tracking tool and clearly communicate the problem, steps to recreate the problem and the expected results as defined in the test case
• Assist client users and testers in development and execution of test cases during User Acceptance Testing process or as defined by the project plan

February 2008- May 2010 Confidential,Business Analyst/Quality Assurance Analyst (Contract)

• Act as primary requirements go-to person during the design and build phase of projects
• Design, create, and maintain guides, design specifications, and other documentation related products
• Act as a liaison between business units and the technology team to drive and facilitate requirements and design sessions.
• Identify and document test cases for web software
• Prepare accurate and detailed requirements specifications documents, process maps, use cases, mocks and other project documents as needed.
• Design and execute test scripts and test scenarios based on the requirements/functional specifications.
• Utilize HP Quality Center for all test management, development, execution, documentation and defect management activities.
• Recreate reported bugs in order to be able to fix and affectively test the application fixes.
• Work closely with Product Development teams throughout the development lifecycle process.
• Manage regression testing efforts for all releases both maintenance and major releases.

April 2007 – February 2008 Confidential,
Business Analyst/Quality Assurance Analyst (Contract)

• Analyze, capture, and document business requirements, assumptions, and deliverables in a manner sufficient to allow the technical teams to execute on the project and the business owner/client to sign offon requirements and planned deliverables.
• Participate in internal business owner or external client meetings as necessary and appropriate to identifying business goals and requirements.
• Elicit business requirements using interviews, requirements workshops, prototyping, business process descriptions and other business documents.
• Assist in the documentation of test artifacts (plan, cases) and execution of test cases from design documentation and functional specifications
• Following quality procedures and test standards, execute manual and automated tests for multiple software builds within scheduled releases. Test types include functional, integration, regression, UAT, and performance/stress
• Analyze test result, and document defect/issues in Tracking system.

September 2006 – April 2007 Confidential,
Jr. Software Quality Assurance Analyst

• Developed of testing strategies for proprietary applications
• Generated test scenarios, test cases and test data. Executed tests, created problem reports
• Conducted various management activities by analyzing and verifying test results, providing status reports
• Worked with business analysts, developers, and content department to resolve issues

Education:

• Bachelor of Science: Business Information Systems