Quality Center Administrator Resume

Technical Skills:

Test Management Tool : Test Director 8.0, Quality Center 8.2/Quality Center 9.0
Scripting Languages : VBScript
Database: : Microsoft SQL Server, MS Access
and Oracle 9i
Operating Systems : Windows 95/98/NT/2000/XP, MS-DOS

EDUCATION:

Completed MCA with an Aggregate

PROFESSIONAL EXPERIENCE:

Project 2
Confidential,
Project Description The project involves administration of Quality
Center for the Projects of Fixed Income for the Bank . This includes
managing more than 700 users of Quality Center and maintaining more
than 40 projects across 7 domains.
Role Played Quality Center Administrator

Confidential,
Managing Quality Center for the Bank for London users as well as for
Indian users. Working in a Team of two with the other colleague
operating from London.
Job involves managing the users and the user groups. Creating users
and setting the permisions for the users and allocating the users to
the particular project within the particular User group.
Job involves the complete management of the testing process, the
schedule of test run Reports and the management of the defects.
Need to address any issue that involves Quality Center and QTP

Take care of licensing issues, maintaining license server for QTP and
Win runner .Generating License matrices for Functional Testing as well
as for Win runner. Migrated the license server for QTP and Win runner to
a combined License server for FT license.

Established a new Test server which was an exact replica of the live
server. To achieve this end the projects were migrated and the
databases restored on the target server.

Also migrated Quality Center from one server to another since this
was the requirement of the bank to move their data center to a
different location.

Day to day activities also involve the customizations catering to
the user needs.

Was also responsible for standardizing the projects across Quality
Center so that all the projects maintain the same standard in terms of
UDF\'s this was helpful in the management perspective.

Was also responsible for the upgrade of Quality Center from version
9.0 to Version 9.2

Worked in London for 4-5 months to implement these changes .

Was working under the team called Testing Center Of Excellence which
was responsible for all the testing governance activities across the
bank. Hence as a part of my job I had to interact with most of the Test
Managers as well as Execution Managers in London for getting approval
for any actvities related to Quality Center.

Established SQL server reporting services for the ease of handling reports for different projects ,so that the users are able to generate reports on the fly based on the report manger on a previously deployed website.

Research QC user requests (i.e.: workflow, customization and
functionality)
Work with project admins to troubleshoot users issues
Maintaining QTP/WR software
Win Runner and QTP Expertise to assists users with
questions, issues and inquiries
Compile list of QC users count.

Assist in user id clean up
Create User Ids
Reset Passwords
Create New Projects
Delete inactive users (as per lists provided)
Create KPI\'s using QC Dashboard

Confidential,Duration February 2008 to Till Date
O.S Windows 2000/XP.2003
Tools Quick Test Pro, WinRunner, Quality Center and Test Director.

Project 2
Confidential,
Project Description

Project involves the support of the Testing Management Tool, which is
Test Director/Quality Center. Any problems related to the management
of the test cases and the tests, which are integrated from QTP and
Winrunner, are sorted out. Any problems related to the functioning of
the tool related to backend problems related to database (MSQL Server
and Oracle) are also supported.
Role Played Quality Assurance Engineer
Nature Of Job
Managing test cases both automated and Manual using the Test management tool
Job involves the complete management of the testing process, the
schedule of test run Reports and the management of the defects.
Responsible for managing Tests.
Tests cases are reviewed making use of test management tools and the
comments are added in the corresponding test cases suit.
Discrepancies in the test case fails are discussed with the
developers and attached to the Defect Information Management System
(DIMS).
Expertise in Quality Center tool in the following areas.

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