QA Analyst with skills in all phases of testing on mainframe, client/server and web applications

• Experience in all phases of the Software Development Lifecycle (SDLC), including requirements gathering, project planning, scheduling, testing, defect tracking, management, and reporting
• Skilled at using both manual and automated testing tools to troubleshoot systems, integration,user acceptance, positive and negative, functionality, stress, and regression testing
• Strong analytical, time management and problem-solving skills

Technical Skills

Testing Tools: HP Quality Center, Test Director, TestPartner, WinRunner, Load Runner, BugTracker
Languages: Visual Basic, SQL, XML, HTML, Java
Databases: Oracle, MS Access
Software Application: Microsoft Office Suite, Word, Excel, PowerPoint, Visio, MS Project, Access, Lotus Notes, Crystal Reports, ASP/VB.NET 
Web Browsers: Internet Explorer 6, 7, 8, Fir e Fox, Safari, Netscape
Operating Systems: Mainframe IBM, CICS (TSO, File Aid/ File Master) Windows XP/2000/NT, UNIX (Linux/SunOS) 

Work Experience

Realtor 
07/03- present Confidential Alpharetta, GA.

• Meet, greet and qualify new home buying prospects
• Specialized in the marketing and sales of new homes
• Write contracts and explain amendments, exhibits, etc.
• Communicated with loan officers, schedule closing and pre closing orientation
• Utilize the most current technologies to provide an up-to-the-minute market analysis

Quality Assurance CustomerEngineer 
06/08 – 05/09 – Confidential Alpharetta, GA.

• Create and update new or custom test plans, test cases, based on business requirements for Insurance Industry
• Use manual processes for testing new functionality, system, unit, regression, acceptance and usability testing
• Certify the quality of the software using a variety of platforms , mainframe and client server (Flat File, FTP, JCL)
• Manage workload for multiple projects based on customer business priorities
• Execute shell scripts in UNIX and troubleshoot root cause issues /view and edit code using XML
• Interpret Oracle database schema and SQL Commands
• Execute scripts for manipulation of test data on appropriate test database tables
• Documented defects using HP Quality Center and communicated test activities and issues to developers, team members and project lead throughout the software development lifecycle
• Organize and manage the test process using HP Quality Center
• Knowledge of product, rule plans, and support tools (Java I2k CPRule, Framework and Universal)

Web Developer/QA Tester
11/07- 06/08 Confidential Duluth, GA.

• Create and maintain web sites for small businesses using HTML, widgets, online publisher, graphics
• Perform Quality Assurance testing on web-based applications as new functionality is added
• Identify bugs, system errors and potential improvements
• Consults with client in resolving QA software questions

Test Advocate
12/06 - 10/07 Confidential Duluth, GA.

• Analyze business and system requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes
• Responsible for performing quality assurance testing throughout the project lifecycle during: System, Integration and Functional testing including testing phrases such as Component, Regression, User Acceptance, Performance, Ad-Hoc, Smoke and Stress testing etc.
• Provided individual tasks and goals for SIT and SRTDSGI WMS with in Logistic RCV, Merchandising FedBuy, HST (Home Store Transition) and A3 mini pilot for projects success in a team environment
• Executed test cases based on business requirements manually using mainframe or web-based applications and automated using Test Director or Test Partner
• Used Test Partner and Test Director to enter test scripts, plans, run test procedures and identity faults
• Performed and verify functions using FSG Mainframe to verify (POS) point of sale and payment systems, case scan, shipment, batch jobs, TSO, POMBUY, POPSYNC, EVPLOC, SKULOC, BPRORA, BASORA, BPMEXT, BPMEXC, File aid, and ROSCOE
• Communicated with team members for opening and closing defects using Bug Tracker
• Attend kickoff, checkpoint, updates, status and team meetings related to testing and scenarios scripts
• Support the deployment
• Shared knowledge by effectively documenting work, mentor less experienced Analysts on the concepts and techniques of software testing

Quality Assurance Analyst
10/04-11/06 Confidential Atlanta, GA.

• Implemented Quality Assurance testing on web-based applications on new functionality
• Conducted Unit, Regression, Ad Hoc, Feature and System testing
• Organized and managed the test process using TestDirector and Mackinney Systems
• Executed SQL queries to validate data
• Provided technical and analytical support to employees and customers on resource computers by answering questions and troubleshooting issues

02/03 - 09/04 Confidential Alpharetta, GA.

• Used manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
• Responsible for testing of application software on Client Server, Website and Mainframe Communication with project team throughout project lifecycle on test plan, test cases and defects
• Executed testing on Black and White box, Component, Regression, User Acceptance, Performance, Ad-Hoc, Smoke and Stress testing etc.

Web Tester 
01/02 - 1/03 Confidential Smyrna, GA.

• Performed Quality Assurance testing on a web based applications and mainframe
• Executed all test phrases during System, Integration and Functional testing including Component, Regression, User Acceptance, Performance, Ad-Hoc, Smoke and Stress testing etc.
• Used Photoshop and Image Ready to create Web graphics
• Developed web sites with Dreamweaver and HTML, created and edited graphics and photographs with fireworks and Identify bugs, system errors and potential improvements

Visual Basic Client Server Developer/Unit Tester
9/00- 12/01 Confidential Alpharetta, GA.

• Responsible for Quality Assurance testing on a Client-Server
• Design, create, modify, develop, and implement software applications and Crystal reports
• Prepared, executed and validated test plans and test cases throughout project lifecycle
• Coded, unit tested, debugged, built DLL’s and tested code manually and automation tool on Win Runner and Test Director to verify changes
• Conducted System, Functional, Component, Regression, User Acceptance, Smoke, and Stress testing
• Performed SQL and Oracle queries to validate data and flow of applications

Education
Bachelor of Science in Computer Information Systems