SUMMARY:

• Certified Scrum Master Agile with a proven ability to meet agreed deadlines, co - ordinate and work to defined testing methodologies within a structured environment. Have around 9 years of software testing including 3 years as Agile Tester Module Lead and 6 years as a QA individual contributor and 2 years as a automation team member to come up with practical solutions and alternatives to testing processes
• Core knowledge in Software Development Life Cycle (SDLC) starting with requirement study, analysis, design, development, testing and implementation in Telecom Domain, Health Care, e-Learning
• Worked on various roles as Test Lead, Module Lead, Automation Associate, UAT, SIT Module Engineer, and Onsite-Offshore Coordinator
• Good Exposure driving the project/modules end to end as a quality deliverable
• Good experience in Planning, Estimation, Tracking in Waterfall and Scrum Agile Projects.
• Reports generation using internal organization specific proprietary tools and sharing with higher management.
• 2 years hands on project Experience in configuring and conducting automated testing in Selenium using POM, TestNG and JUnit Framework
• 2 year experience in UFT
• Good knowledge in writing SQL queries for backend validation
• Analytical, enthusiastic and innovative with over 9 years of Information Technology experience
• Hands on experience in various Test Management tools and automation using IBM-Jazz set of Tools like Rational Quality Manager (RQM), Rational Team Concert (RTC), HP-QC ALM, CA Agile Central tool (Rally), TFS and JIRA
• Trained in Robotics Process Automation using Blue Prism Tool
• Experience in OSS/BSS applications like Point Of Sales (POS) in Mobile as well as Web Mobility & Retail Test App
• Good knowledge in testing concepts like SSO (Single Sign On), compatibility testing, browser constraints, tokens, sessions, cookies
• Extensive Testing in LINUX/UNIX box for checking logs to validate test result and to test WebServices using PostMan tool
• Hands on experience data log tool Splunk, Integrated Scrum Tool like IBM-TDP, Automation Configuration using SVN, GIT
• Well versed with Continuous Integration / Continuous Delivery Tools like Jenkins
• Experience in creating various Software Testing Metrics like Requirement Traceability Metrics, Defect Density, Test Execution Metrics part of Scrum Team and SOS
• Hands on project experience in Regression Testing, Integration Testing, System Testing, and Functional Testing of Web/Mobile GUI as well as Desktop Applications
• Ability and have project experience working in tight schedules, handling multitask and being front runner
• Highly proficient in Software Development Life Cycle (SDLC) methodology, Agile / SCRUM and Waterfall
• Hands-on experiences in conducting / coordinating QA testing and certifying production Verification Sign-off and Defect Management
• Core experience in developing Test Plan / Test Cases based on business requirements, technical specifications and / or product knowledge
• Highly effective in partnering, collaborating with multifunctional teams, programmers, technical stakeholders, Client Handling
• Fast efficient learner with high energy and a drive to exceed expectations
• Experienced in balancing priorities and able to co-ordinate multiple projects and meet deadlines under pressure

PROFESSIONAL EXPERIENCE:

Confidential, TX

Lead Software Quality Consultant

Responsibilities:

• Initiate the test planning activities in iterative testing approach in Test Driven Development environment
• Monitor the test progress by constantly assessing the work assigned to each of the resources and re-balance as and when required
• Held meetings within the test team to make sure everyone is aware of what the other fellow team members are doing
• Participate in Scrum Calls for the Test Cases and Requirement Coverage and other Agile meetings time to time
• Analyze and verify best automated and manual test approaches and track execution of acceptance, integration, installation and system testing
• Create Automation Scripts using Selenium Webdriver for Regression Suits
• Present the timely status to the stakeholders & management
• Prepare risk mitigation plans if any
• Create Test Reports like Test Execution Report, Defect Density Report and share project release status to stakeholders
• Participate in Back Log update in the end of the sprint

Environment: TFS, SharePoint, Agile Methodology, Windows, IOS, SVN, VM Ware, Selenium Webdriver, PostMan

Confidential, Richardson TX

Module Lead

Responsibilities:

• Worked as a Single point of Contact for all the communication between the Testing team and the higher management
• Part of the Scrum Team, Create Test Case against the User Stories present in IBM-Jazz
• Review test cases for accuracy and reliability
• Create Traceability Metrics for 100% Requirement Coverage
• Involved in Black box testing, Smoke testing, Functional testing, Regression Testing
• Conduct compatibility test for Application in identifying browser constraints.
• Conduct SSO (Single Sign On) testing for different interlinked applications.
• Test session expiry and cookies deletion on idle application time and to maintain security of the application.
• Used Curl Command in scripts to test the correct Token Id being passed every time when the simulation of Alarm is done
• Simulate the Alarms from Linux Machines in form of scripts
• Execute SQL queries to validate test point from backend
• Validate logs in all the corresponding Linux Servers and finally Result at Nagios GUI
• Managing the deliverables in IBM-Jazz platform
• Handshake with Regression Team to identify impacted scripts
• Plan and estimate automation scripts based on the impact
• Develop test scripts for testing of Automation Test Cases using Selenium Webdriver
• Fix Automation Scripts to make them Regression Ready
• Co-ordinate Testing Activities throughout Scrum and present status in the daily status calls
• Create Reports

Environment: IBM-TDP, Jira, Rally Central, HPQC, Java, Unix, Toad, Putty, Nagios, SharePoint, Agile Methodology, Windows, SVN, VM Ware, ConformIQ, Selenium Webdriver

Confidential

Module Lead

Responsibilities:

• Participate in Requirement Analysis with all the Stake Holders and clear our understanding
• Created Test scenarios, and Test plans based on business requirements and other technical specifications and upload the Test Cases in Quality Centre
• Create Traceability Metrics for 100% Requirement Coverage
• Install the .apk Files based installer on the devices with the latest functionalities and bug fixes
• Test the functionality in different hand held devices like Android devices, iPad and Windows tabs
• Integration, functional, Usability, System and regression testing
• Fetch the Crash Logs/Device Logs
• Tested the Calling, Call forward, Bluetooth, voicemail, call history functionalities
• OTA Installation testing
• Testing of the chat conversations, sending/receiving picture messages, MMS, sending SMS from the chat, calling from the conversation
• Testing all the other functionalities for a PC version of the product, including Blocking/Unblocking a contact, Adding, deleting a contact, Display of the groups etc
• Making changes in the configuration files inside the JAR and then installing the build on the mobile devices for checking its effects
• Participate in Internal and External Review Meetings for the Test Cases and Requirement Coverage
• Apply, design and develop automated testing strategies and build automated testing frameworks
• Analyze and verify best automated and manual test approaches and execute acceptance, integration, installation and system testing
• Develop test scripts and execute test automation through UFT
• Record test results and report and verify software bug fixes to accept automation criteria
• Prepare software defect tracking and report entire project release status to stakeholders
• Involved in Black box testing, Smoke testing, Functional testing, Regression Testing
• API’s testing in the UNIX/LINUX box to validate test result or doing RCA of a defect
• Checking Logs in the UNIX/LINUX box as a validation point
• Tested applications’ compatibility on different browser versions (IE, Firefox, Safari and Chrome)

Environment: Jira, Java, Unix, SharePoint, Agile Methodology, Rally Central, Toad, Putty, Windows, IOS, SVN, VM Ware, ConformIQ, UFT, OMS

Confidential

Associate Tech Specialist

Responsibilities:

• Identify research, investigate, analyze, define and document business processes
• Coordinated with SME's to gather requirements and document Gaps in functionality
• Developed written requirements to clearly define and detail the needs of the business unit. Requirements included screen design and process flow charts
• Used MS SharePoint for managing documents, which was used to access shared workspaces and documents
• Collaborated to formulate Test Matrix, test documents and developed the Test scenarios, and Test plans based on business requirements, technical specifications and/or product knowledge in Quality Center
• Involved in manual testing of application also performed compatibility testing on various browsers
• Execute SQL queries to validate test point from backend
• Reported the defects and validated defects
• Performed regression testing to validate the resolved defects on every build
• Updated test cases based on the implementation changes
• Responsible to understand the customer requirements and tracking the requirement changes in the test cases to make sure that each of the requirements gets mapped to a test case
• Performed Positive/Negative and GUI and Functionality testing for the application
• Created and documented Dry Run Testing schedule for new application

Environment: Jira, HPQC, Java, Unix, SharePoint, Waterfall Methodology, Toad, Putty, Windows, SVN, VM Ware, OMS

Confidential

Software Test Engineer

Responsibilities:

• Worked with the SMEs, Business Analysts and the development team to identify and understand the business needs and process enhancements
• Analyzed the Business Requirement documents including Screen and Report Mock-ups, Process flow diagrams, Test Plan and Change Requests in different modules to write Test Scenarios and Test Cases
• Identify research, investigate, analyze, define and document business processes
• Used SQL queries to perform data integrity and Backend testing
• Wrote test cases based on the specification document and from requirements gathering meetings
• Prepared test cases to test the back-end Database by retrieving the data for the tables using SQL Queries
• Involved in GUI testing, Black box testing, Smoke testing, System & Functional testing, Integration testing, Regression and UAT, Confidential, Beta Testing
• Reviewed defects with team lead and developers for providing better understanding and faster resolution of issues with build
• Participated in daily standup meetings and triage calls to discuss defects and their resolution with team
• Reviewed and evaluated all software modules before delivery to confirm meeting standard criteria
• Identified and recorded production issues through the use of an Issue Logger tracking sheet

Environment: Jira, Dot Net, SharePoint, Waterfall Methodology, SQL, Windows, SVN, VM Ware, HP Load Runner

Confidential

Technical Support Officer

Responsibilities:

• Prepare Knowledge base for MS Operating System based on the training provided by MS Team
• Handle and Resolve Customer Queries/complaints for the technical issues
• Give proper resolution on emails, phone and close the Ticket on CRM
• Maintain CSAT of the project to more than 90%

Environment: Windows, CRM

Confidential

Sr Programmer

Responsibilities:

• Used Citrix Platform and other measures (ISO/IEC 17799:2005) to maintain the security of the data
• Worked with the SMEs, Business to identify and understand the business needs and process enhancements
• Develop the Form-16K Pages based on HTML language
• Reviewed and evaluated all software modules before delivery to confirm meeting standard criteria
• Code Fixes and Validations
• Take Sign-Off from the Customer and finally uploading the developed forms back to the production servers

Environment: Citrix Servers, WinEdit, KEA, SharePoint, Waterfall Methodology, Windows, SVN, VM Ware