Professional Summary

• Five plus years of experience in Information Technology with strong emphasis on Testing and Quality Assurance.
• Proficient in testing client/server and Web applications.
• Hands - on experience in analyzing Business/ System Requirement documents and preparing Test Plans, Test Summary Reports, Test Cases and Test Scripts for Manual testing based on the User Requirement Document and System Requirement Documents.
• Perform Functional, System, Integration, Regression, UAT (User Acceptance), GUI and Database testing.
• Possess strong communication and interpersonal skills.
• Motivated team player with the ability to work independently or in a group.
• U.S. citizen.

Technical Summary

• Testing Tools: HP QTP 10.0/9.x, Selenium IDE, Selenium RC, Web Driver
• ETL Tools: informatica powercenter 8.6
• Test Management/ Defect Tracking: HP Quality Center 10.0/ 9.X,Test Director 8.x/7.x, Clear Quest, JIRA
• Testing Types: Black Box Testing, Integration Testing, Functional Testing, System Testing, End To End Testing, Sanity Testing, Regression Testing, Acceptance Testing, UAT, Load Testing, Performance Testing
• Operating Systems: Win 98/00/NT/XP/2003, MS-DOS, UNIX, Linux, Mainframe
• Languages: HTML, SQL, XML
• RDBMS: Oracle, MS-SQL Server, MS-Access, DB2
• Scripting Tools: VBScript
• MS-Suite: MS-Word, MS Excel, MS-Project, MS Visio, MS Outlook.
• Others: TOAD, Snag-it, Mercury movie recorder

Professional Experience

Confidential,NC

QA Analyst

First Citizens Bank is a full-service financial services institution founded in 1898 and recognized as one of the strongest and most stable US banks.

Part of the testing team handling the complete testing and validation of the Business Online Banking ( BOB) Advantage. It\'s a fast, secure and easy way to review account balances and transactions, pay bills, Transfer funds 24 hours a day, 7 days a week. BOB Advantage gives a convenient, around-the-clock access to the accounts.

Environment: Windows XP, DB2, Mainframe

• Analyzed the Project requirements specification ( PRS) and preparedtesting plan templates based on each testing scenario and test set.
• Developed test cases based on PRS and for the rapidly changing requirements.
• Worked closely with business analysts and developers on finding missing requirements and adding them as required for the upgrade.
• Prepared weekly defect review reports, status reports and traceability matrix report and associated documentation.
• Prepared test data / files in different formats, for various transactions i.e. ACH, Positive pay, wires, transfers etc to be loaded onto to the application for testing.
• Actively participated in defect review meetings and status update meetings.
• Executed over 900 test scripts and reported over a 60 defects in Quality Center.
• Identified major functionalities and loaded related Test scripts to the Test and assigned test scripts to other testers and actively participated and mentored other testers.
• Maintained good rapport with other testers, developers, BAs and Project Manager.
• Identified missing requirements and communicated that with BA in a timely manner.
• Communicated well with the Business team to analyze the defect issues with log files and CSIL.xml files, based on banking standards.
• Performed RSA and penetration testing with DB2 database verification.
• Maintained a complete defect log capturing relevant screen shots using snag-it and Mercury movie recorder.

Confidential,Raleigh, NC ( )

QA Analyst

Harlem Parole Reentry Court system

It is a web-based application for the Harlem Parole Reentry Court in collaboration with the NY State Departmental of correctional services, supporting the enrolment of participants in various rehabilitation programs. Tested the web-based application verifying the different report formats and participant information.

Environment: Window 7, Oracle

• Analysis of business requirements and functional documents.
• Created Test Plan, Test Cases and Test scripts for Enhancements for different builds.
• Executed test cases and participated actively in Functional Testing, System testing Regression testing, UAT, smoke and data base testing.
• Interacted with Business teams and Developers to understand business requirements and bug fixes.
• SQL queries to check proper data population in application tables.
• Participated in status meetings to report issues.Communicated with developers through all phases of testing to prioritize bug resolution.

Confidential,Environment: Window 7, Oracle

Wrote test cases and executed them manually. Reported defects using Jira.

• Worked with developer on defect review, defect assistance and regression testing.
• Worked with Business Analysts on functional requirements validation. Participated in test plan meetings, test review meetings, build validation, etc.
• Tested the outgoing links from all the pages from specific domain under test.
• Tested all internal links.
• Tested links jumping on the same pages.
• Tested links used to send the email to admin or other users from web pages.
• Tested to check if there are any orphan pages.
• Lastly in link checking, checked for broken links in all above-mentioned links.

Confidential,NY ( )

System Validation Specialist

Environment: Windows Vista, Oracle

Rochester Clinical Research performs clinical research trials and studies for several pharmaceutical and Biotechnology companies in the finger lakes region, upstate NY. RCR rapidly recruits and screen quality volunteers to participate in clinical studies, and maintains a large database of volunteers. RCR studies include such as weight loss, diabetes, hypertension, high cholesterol, flu vaccines, contraception, migraines, cold sores, insomnia, and smoking cessation. The company’s methodology and foresight lead customers to more confident, better informed drug and development decisions.

• Extensively worked on understanding the requirements and preparing the validation plan
• Manually tested the entire application.
• Involved in writing and executing the test plans, test cases based on the business requirements of the application.
• Involved in defining the test data preparation and seeding the test data
• Made sure that every requirements of the application are tested by preparing Traceability Matrix.
• Prepared the validation summary report.
• Working knowledge of regulatory guidelines and requirements (CFR21 Part 11) and other SOPs .
• Worked closely with IT to report the issues found during the testing.
• Worked in Data Migration Testing.
• Derived and wrote functional test cases embodying the business logic from the Use Cases. Wrote SQL queries for data manipulation and for transaction testing.
• Participated as a Validation specialist in the identification of user requirements, system design. Assist in the preparation and review OS system documentation.
• Provided ongoing business support to users during the continued use of validated platforms, ensuring the appropriate training, support and maintenance is provided.
• Maintained Incident/Defect Tracking Log.
• Recorded and maintained all the Defects in HP Quality Center 9.2.

Confidential,Chili, NY ( )

QA Analyst

Environment: UNIX, Oracle

Frontier, previously Rochester Telephones- provides local telephone, long distance, cable tv, web hosting & design, advertising, online training, internet, DSL, domain registration, domain transfers, digital cable, and pay-per-view. The Online Services application is an easy, convenient way for subscribers to manage account online. With Online Services customers can register, view their account, current bill, previous bills, pay online with the credit card and login Page Verification.

• Analyzed the System Requirement Documents, Functional Requirements to understand the scope of the testing.
• Involved in Analysis of Business Blue Print Documents.
• Understanding Business Requirements and Functional Specifications of the Application Under Test
• Prepared Test Plan, Test Cases and Test Scripts for Integration, System, Regression and User Acceptance Testing (UAT).
• Prepared Test Plan and manual Test Cases according to design specifications and functional requirements of the application.
• Reviewed Test cases for requirements coverage, ambiguity, and completeness.
• Actively participated in walk through, Meetings and interacted with developers for any technical issues.
• Maintained test cases and test scripts to in corporate Bug Fixes and new enhancements in each release.
• Gathered Test requirements and uploaded in Mercury Quality Center.
• Developed Test Cases and uploaded in Mercury Quality Center.
• Managed Test Execution Phase using Mercury Quality Center.
• Extensively used Mercury Quality Center for test case design, executing tests in Test Lab, requirements gathering and Defect Tracking.
• Performed Database testing by running SQL queries in TOAD against Oracle database.
• Interacted with Developers to follow up on Defects/Issues.
• Provided weekly build Regression Support by executing test cases evaluating test results and maintenance of New/Fixed bugs.
• Prepared necessary documentation such as Defect Triage Process, Installation documents, Weekly Status Report.
• Prepared traceability matrix and published the reports.