Quality Assurance Manager Resume

Professional Highlights

Quality Assurance
28 years of hands on experience in quality. Cast chill bi-axi oriented polypropylene, Blown films, pressure sensitive adhesive laminations, Die cutting, hot foil stamp embossing. Hands on leadership from the production floor, quality control lab to end user customer sites. Experienced as quality lab technician, extruder operator, formula compounding, slitter operator, quality supervisor and quality assurance manager. Established quality labs from planning, procedure development, equipment procurement, training and coaching SOP's to quality technicians, production supervision, and line workers. Chaired four plant quality committee for customer specifications compliance. Recognized team building, mentoring and leadership skills focused on total quality improvement and safety procedures from manufacturing through customer service. Experienced in facilitating workforce change to support re-engineering initiatives and meet organizational operating, financial and quality objectives. Ability to write and implement efficient work schedules, policies, programs and procedures. Demonstrated talent for recruiting, interviewing, hiring, directing, coaching and assessing staff.

Professional Background

Quality Supervisor
Confidential, 2010-Present
Mentoring and staff development, Chemical batch approval, color matching, SPC Data tracking, Production line set-up and first part approval, Specific Gravity, PH, and viscosity testing, GC scanning.

Quality Inspector 2009-2009
Confidential
Production line auditing, First part approvals, finished product inspection, color matching, C of A preparation for shipments.

Quality Assurance Manager 2005 - 2009
Confidential, Chicago IL
Developed staffing plans, work schedules, budgets, and time line. Evaluated, established goals, and set performance standards. Ensured compliance of process controls at machining and assembly areas. Established corporate goals. Established basic computerized tracking procedures. Established safety program to insure safe working environment. Reduced accidents from 12 in 2007 down to 3 in 2008. Established quality improvement committee to recognize root cause of defective materials produced.

Improved productivity by eliminating product defects and customer returns by 70%.
Improve moral and reduction in Dart Rate by 30%.
Well versed in use of Excel, Word, PowerPoint, AS400, SAP, WMS, and Outlook.
I communicate and work well with other members of the leadership team and production group.
Trained in ISO9000, AIB, GMP, 5S and HACCP auditing techniques, Pest control, Safety coordinator

Additional Experience

Quality Manager 2003 to 2004
Confidential, Prospect IL
Quality Manager 2002 to 2003
Confidential, Elk Grove Village IL
Quality Manager 2000 to 2001
Confidential, Elgin IL
Pilot research Technician/Extruder operator 1981 to 2000
Confidential, Streamwood IL

Education
Associates in Science; [Chemistry]
Completed training for ISO lead auditor, and AIB.

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