Software QA Engineer Resume

SUMMARY OF QUALIFICATIONS

Over 5years of software quality assurance and testing experience in both real world and simulated environments. Familiar with test methodologies related but not limited to functionality, compatibility, reliability, usability, and installation. Also, highly familiar with database and network design and support.

Leadership roles in creation and execution of QA and testing processes, strategies and plans, bug documentation and regression.
Extensive training in software testing theories and procedures.
Requirements Retrieval, Use/Test Case Development, Mercury Quick Test Pro, SpiraTest, VM Ware, Knowledgeable of Software Development Life Cycle
Highly proficient in Microsoft Windows Platform as well as Microsoft Office Suite, Project, Visio, Access
Capable of working independently or in a team environment.
Superb analytical, troubleshooting, communication and presentation skills both oral and written.
Ten years cumulative computer technology experience in industry and academia, including as a founding associate of a digital multimedia production company, and a computer repair company.
Defect tracking system implementation, trained co-workers and producedweekly and monthly status and bug tracking reports.

CAREER PATH

Confidential,1/2010-Present
Retro-Commissioning Technician (Contractor)

Primarily responsible for collecting and documenting energy management data from supermarket HVACR and lighting systems
through the use of a web based database tool.

Provide energy audits to lessen the environmental impact and carbon footprint of building and operating facilities.
Map a blueprint to reduce ongoing facility energy and maintenance operating expenses.
Afford operation of new and remodeled facilities to require less effort to manage and maintain.
Database management
Error Proofing and quality response control.

Confidential, MD2/2003-2/2009
Software QA Engineer

Member of R&D, responsible for designing electronic energy management controls for global supermarket retail chains. Primary responsibility involved requirements retrieval/ management, test/use case development, and all phases of software testing (functional, regression, integration, system, acceptance/ field trial) on embedded control systems using Inflectra Spiratest.

Managed software developmenttesting, quality assurance, validation, implementation, and maintenance activities for all projects.
Documentedand maintained solutions for the integration and testing of companydeveloped components, elements, systems and sub systems.
Provided test and upkeep of a remote connectivity desktopsoftwareand tested through manual techniques.
Conductedcompatibility assurance of various I/O and generic hardware devices.
Provided Engineering Customer Support.
Built and managed a software lab used to simulate situations reported from customers and field contractors with 300 LON and SNMP devices networked over DHCP on a LAN.
Acted as a liaison between District Sales Companies, Customers and R&D in determining future enhancements to be considered on later versions of firmware across five company-developed products.
Produced reports using Microsoft Office tools.

Confidential,Hunt Valley, MD2/2000-2/2003
Monitoring Shift Lead
Primarily responsible for administration of a real time alarm database and a group of networked workstations. In charge of assuring information is transferred effectively between customers and the monitoring center over modem and LAN. Analyze and troubleshoot unformatted alarm data to identify the source and the cause of the alarm prior to its entry into the alarm database.

Processed alarms and provided level I/II technical support for multi-company brand energy management controls.
Provided daily reports of alarm counts and potential problematic areas for food retail customers using Microsoft Office tools.
Setup user accounts for customers to access reports remotely.
Performed energy audits to several databases for stores consuming excessive amounts of electricity and suggested alternatives to use less energy such asintroducingload shedding schedules.
Supervised 7 employees, provided training for new employees, created shift schedules, developed memos of departmental events, andevaluated employee work progress.

EDUCATION/CREDENTIALS

Bachelor’s of Science in Information Technology,

A+, MCTS, MCP,CIW Web Specialist, Project+, Security+,CIW Database Specialist (currently enrolled), C, Java, UML, HTML, SQL

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