SUMMARY:

Over 17 years of experience in Information Technology specializing in QA Testing (Manual & Automation) with solid understanding of QA principles and test methodologies in testing Client server, Web and ERP applications

• Experienced in implementing SAP project life cycle SDLC/STLC, functioning as liaison between IT and business groups.
• Extensive experience in testing the business processes in ECC 5.0/6.0 modules FI/CO, SCM 5.0/5.1, MM, WM/EWM 5.0, CRM 5.0, SD, and SRM.
• Expertise in System Testing, Unit Testing of Interfaces, forms, reports, conversions and enhancements.
• Expertise in developing the regression suite for custom code development in SAP.
  Expertise in creating Scripting components, Business Components, scenarios and Test Sets using QTP 8.2 and Quality Center 8.2.
• Expertise in Performance and Volume testing of T-CODES and custom programs.
• Experienced in developing and testing the test packages of business process like Procure to Pay, Project create to close, Order to cash etc.
• Good knowledge of the Authorization concepts, User Master Records, Authorization Profiles, Roles (Activity Groups), Control access to transactions and data in SAP R3 System.
• Experience in back end testing of databases like Oracle, SQL Server etc.,
• Experience with QA Methodology, QA Matrix, SDLC and QA Validations to ensure the Quality Assurance Control.
• Experienced in Released Based Regression testing approach to address the growing the large number of test cases issue and has knowledge of Impact analysis used in the test process flow.
• Experience in Functional Testing, Stress Testing, Regression Testing and Integration Testing and expertise in developing Test Plans, Test Cases/Scenarios, Test Procedures and analyzing Test Results.
• Expertise in developing front end validations using VB Script and Java Script and expert in developing TSL Scripts.
• Excellent communication, programming and analytical skills and as a good mentor to other team members. Excellent defect management skills and risk analysis skills.

TECHNICAL SKILLS:

SAP Modules: CRM/SD/MM/FICO/HR/EWM
Web Technologies: ASP.Net /ASP, JSP, JavaScript, HTML 4.0, DHTML, VBScript, XML, XSL and IIS 4.0/5.0/6.0, MTS, Cold Fusion, IE and Navigator.
Testing Tools: Quick Test Pro. 6.5 / 8 / 8.2/ 9.2,SOAP UI, Quality Center 8.0 / 8.2/ 9.2, PVCS, VSS, Remedy, Share Point, Solution Manager, Win Runner 7x, Test Director7x, Clear Quest & SQA suite 6.1
Operating Systems: MVS/ES 9000, UNIX (Sun, Aix) Windows 98/NT/2000/XP, MS-DOS.
Languages: C#, JAVA, J2EE, CICS, JCL, COBOL, PL/SQL, and T-SQL
Databases: Oracle 7.x/8.x/9i, MS SQL Server 2000/7.0/6.5, MS Access and DB2.
GUI: VB.Net / Visual Basic and Visual Age / Websphere studio.

WORK HISTORY

Confidential Feb 12 to Present
Business Technology Services
CMS Business Technology solutions are the hub of the core user business practices in the energy regulated delivery environment.

• Created the flow white board sessions for order flow process and tested the scenarios
• Worked in offshore onshore and near shore teams model
• Regression testing feasibility studies for the formulating SAP modules Regression suite using QTP
• Analyzed the functional and configuration aspect of EWM, OTC process from end to end perspective
• Utilized the Solution Manager for the Licensing, process management and integration. Maintained daily project stats tracker for onshore as well as offshore.
• Defect tracking using both Solution manager as well as Quality Center.
• Responsible for developing and testing End to End scenarios like Order Capture, Order management, Order fulfillment and order delivery.
• Testing of WM transactions like WO task creation, confirmation, wave release, picking, packing, loading etc.
• Conducted regression testing of phased rollouts of SAP in batch mode using Quality Center. Retested the reported defects after they have been fixed.
• Created the test plan, packages and test cases in solution manger and training to the other team members.
• Developed end to end scenarios like OTC, PO Changes, Demand Planning, forecasting and inventory planning etc.
• Validated SAP EWM module scenario scripts with checkpoints using QTP.
• Enhance the automated scripts using synchronization points and parameterization.
• Performed Data driven testing, System testing, integrated testing and User acceptance testing.
• Coordinated the offshore script development reviewed their Quick test pro scripts and made changes.
• Created the test structure in the QC with in the Requirements, Test plan, and Test lab.
• Created project frame work, feasibility studies and Organization models for the projects.
• Test component scan and import to QC.
• Working on multiple projects that are scheduled to go live in same release train.
• Providing the daily and weekly status reports to the management.
• Responsible for testing End to End scenarios like Order Capture, Order management, Order fulfillment and activation and order delivery & Receipt.
• Conducted regression testing of phased rollouts of SAP in batch mode using Quality Center. Retested the reported defects after they have been fixed.
• Developed driver scripts as well as transactional scripts.
• Responsible for gap analysis and develop the regression suits. Integration testing of CRM, ECC, SCM, EWM test scenarios including legacy systems to SAP environment
• Developed the regression suite using QTP 9.2 in Quality Center 9.2.

Environment: ECC6.0, SAP WM/EWM/CRM/SD Quality Center 9.2 QTP and Solution Manager.

Confidential Feb 2010 to November 2012
Test Lead
Managed Testing Services
The Center Of excellence is the common platform for the enterprise quality services and deliverables.

• Working with project teams to understand business processes and specifications
• Developing test scripts and test data strategies.
• Building and executing manual and automated test cases/scripts, Scripting components, Business Components, scenarios and Test Sets using Mercury Quality Center 8.2 and Quick Test Pro 8.2.
• Work closely with development staff to identify, replicate and resolve problems
  isolate, track and verify system related problems. Track and communicate status and resolution in a timely manner.
• Participate in the review process for all related specifications for product development changes and enhancements, including business requirements, functional and technical specifications.
• Involved in modifying the test plan when required in later stages of testing.
• Involved in Build Verification and functionality tests of SAP modules FICO/ SD
• Asset Management and testing the document generation and database update of the same of business processes involving in the posting of documents in Account Receivables, General ledger, Account Payables, Billing using Quick Test Pro verifying the related documents are created or not using the Transaction Codes supplied in the scripts.
• Functional testing of web services scenarios using UI method.
• Record and customize the scripts in Low-level mode and replaying them back using Quick Test Pro.
• Maintained defect tracking using Mercury Quality Center.
• Automated the functional testing of Screens by creating the scripts using Quick Test Pro and enhanced them by adding functions in VB Script.
• Tested the object Properties with Quick Test Pro\'s object spy.
• Verification/Check points have been implemented by using Quick Test Pro.
• Find out lot of Bugs in QTP 8.0 and gave the good suggestions to Mercury people for next release.
  Scheduled Scripts to run in Quality Center.
• Maintained a project database of tests that covers all the aspects of the application functionality and organized the tests into unique groups.
• Worked as an Onsite-Offshore coordinator.

Confidential July 2009 to December 2009
Lead QA Analyst
SAP TAO Implementation Project with Quick Test Pro
The Levi Strauss Release Management practice has simplified creating the automation suite from SD functional and regression scenarios. The process enhancement is to ensure faster deployment of releases process and enhancements. The test scripts were developed post feasibility studies for the OTC, RTC and FI Reports. Implemented SAP TAO tool for all the business processes in SD Vistex/MM/Environment analysis was performed before the configuration of the TAO tool.

• Generated test components for the transactions and used in scripting.
• Created the test component libraries for standard and custom function components.
• Implemented SAP TAO automation tool and performed the configuration sanity checks.
• Thoroughly reviewed and analyzed the Quality Center/QTP within SAP landscape for the TAO integration.
• Worked on WebUI interface.
• Evaluated the feasible SD business process and analyzed used the bolt on Vistex for company rebates and costing modules.
• Created Framework document.
• Utilized the Solution Manager for the licensing, process management and integration. Maintained daily project statistics tracker for onshore as well as offshore.
• Used SOAP UI for functional testing of the business processes
• Coordinated the offshore script development and test activities with the client.
• Test scripted the scenarios and consolidated the script using SAP TAO.
• Created the test set in the test lab and executed the scripts.
• Created the test structure in the QC within the requirements, test plan, and test lab.
• Configuration and set-up of the SAP TAO tool.
• Liaised with SAP support and the client CC team.
• Tested the web services nda agreements and vendor situations.
• Test component scan and import to QC.
• Data sheet upload with the desired fields.
• Verified QC 9.2 integration with SAP TAO in turn connecting through QTP.
• Remote machine installations consolidating in server farm and ensuring the firewall set up works within the RDC connection.
• Utilized MS Excel for exporting and importing test data.

Environment: SAP R/3 SD with Vistex/MM/FICO, Business Warehousing (BW), BI Reports, SAP TAO 2.0/1.1, HP Quality Center 9.2, QTP 9.2, Solution Manager 7.0, SAP ChaRM

BP November 2008 to March 2009
Sr. SAP SD Tester
SAP Global Product Implementation

Worked on three Mega processes (PCC).

• Identified critical process and Control test cases and built a logical test calendar for each mega process and got it regression tested after every major phase of development to ensure the integrity and functionality of the system.
• Produced Detailed Manual test scripts for various functional, Role-Based Security, Integration and Performance Test Scenarios.
• Tested interfaces and debugging the ABAP programs coordinating with the developers.
• Responsible for manual and automated testing in SD and EWM and developed scripts to load master data into different environments (Test box to PRD box).
• Maintained Constant Interaction with Production team and determined the Impact of
  day to day Transports, Break Fixes and Patches to the Regression Test Suite and determine the Corrective Measures to be taken and apply them in a timely manner.
• Automated the baseline manual scripts using QTP 8.0/8.2, with very efficient Scripting Methodologies like Driver- Code Scripting, maximizing the Reusability and Modularity of the Scripts while keeping maintenance to a minimum.
• Integrated Test Director and QTP by deploying and executing all the automation scripts from Test Director in an organized and scheduled manner establishing dependencies between script executions.
• Maintained complete mapping between requirements, test cases, and defects, thereby giving the tester end to end traceability.
• Loading of Master Data with test scripts and coordinating with production support team.
• Maintenance of regression QTP scripts and optimizing the performance
• Of scripts as well as determining the poor response times of Transactions and custom programs.
• Developed Testing documentation for the User Acceptance Testing (UAT)
• Responsible for the weekly regression execution.
• Worked closely with functional and development team to gather integration and technical test requirements.
• Worked on mySAP SRM 2.0 and tested the creation process of shopping basket.
• Developed automation regression suite to execute for various release schedules.

Confidential May 2008 to October 2008
Sr. SAP Tester
SAP Global Implementation
Worked as Sr. SAP Analyst for the global implementation project in HR module, namely in the areas of Payroll, Benefits, Compensation and Wilma.

• Responsible for functional design documents and BRNDs.
• Monitored interface go through in interface testing between the systems.
• Analyzed the functional documents with global leads and implemented enhancements.
• Led functional testing for Payroll area.
• Worked in E2E as well as UAT interaction and parallel testing.
• Data manipulations as per the application needs.
• Regression testing and defect management.
• Involved in gathering the requirements from HR Functional Tower leads to develop the test scenarios.
• Tested the Interaction Center regression suite.
• Collected the FDD and BRND requirements from the tower leads and develop test plan.
• Coordinated with the team to assign the work to the team and follow-up.
• Reported the defects to the technical team manager and followed up with them and reassigned the defects to the team for regression testing.
• Coordinated with the functional and technical teams for the requirements and other issues relating to the project.
• Conducted the team meetings for the status and for defects logged by the team in QC.
• Assigned the work/scripts to the execution team to execute the scripts and followed up with them in completing the execution for the Phase I.
• Developed the test cases/test scripts and uploaded the scripts to Quality Center.
• Worked with and trained others to use advanced QC component based QTP automated scripts.
• Developed manual scripts in Personnel Administration, Time Management and Payroll Modules from BPPs and BRDs.
• Tested different activities of PA Module. Using PA40 Code, tested different Actions like Hired, Re hired, Terminated, Org Re Assignment, LOA actions. Created and tested master data for different employees and contractors.
• Tested web interface of Time Management and Payroll Interface testing between SAP HR and other Enterprise Logic Applications. Verified In bound/Out bound data from third parties to SAP HR system.
• Tested different types of HR reports in SAP BW/BI system and SAP Portal.
• MS Excel was used for the project matrix and RTM.

Environment: SAP ECC 6.0, SAP R/3 HRMS, ASP, .Net, Quality Center 9.0

Confidential, IL February 2008 to March 2008
Sr. SAP Analyst Test Consultant

HR and CRM performance test consultant in the upgrade project from 4.7 SAP systems to ECC 6.0. Tested and conducted knowledge transfer.

• Worked in HR and CRM test scenarios for better performance tuning of the respective applications.
• Developed test scripts, executed test runs.
• Tested Sales process for Activity management, pipeline management and Leads
• Uploaded the requirements/enhancements as per the modification of the cross functional teams.
• Executed positive and negative test cases from functional perspective before developing the performance scripts.
• Global ESS and MSS scenarios were scripted.
• Test automated ESS/MSS time entry, T&E Report.
• Specialist in performance tuning for different scenarios in HR and CRM.
• Functional tested CRM portal opportunities create edit advanced search post upgrade.

Confidential November 2006 to January 2008
Sr. SAP Techno-functional & Lead QA Analyst

Confidential quality assurance division is set up to improve the core business processes through functional regression interface and performance testing. The QA domain infrastructure is developed analyzing the core application flows. Various test tools as Quality Center, Quick Test Professional, SharePoint, and Loadrunner were implemented towards achieving the goal in quality process. Test plans and test cases were developed for every application and the testing effort was automated for regression testing in different ATI integration phases/upgrades. Performance tested for mad portal and NDA applications.

As a Sr. SAP QA Analyst in SDLC Full Life Cycle project to include implementation, planning, fit analysis, configuration, testing, rollout and post-implementation support of Sales & Distribution module.

• Extensively documented, analyzed and tested SD processes namely OTC ATP.
• Created functional and regression automation test bed for the OTC and price bucket module using test tools such as Quality Center, Quick Test Professional, SharePoint, and Loadrunner.
• Wrote test plan and test cases, re-documented the test scripts for new functionalities, enhancements, performance tuned using Loadrunner, and maintained after deployment.
• Extensively used Mercury Quality Center for requirements, test scripts, test runs and defect management.
• Analyzed the functional aspect of CIC towards the user requirements.
• Tested the WebUI interface in integration testing.
• Tested Interaction Center flow.
• Expert in Quick Test Professional in creation of functional and regression test suites.
• Mentored the low level QA staff on SAP processes using one on one and PowerPoint presentations.
• Responsible for test coordination of onsite and offshore daily activities.
• Responsible of coordinating activities for CRM module during the go live of SAP implementation project.
• Responsible for managing the customizing, testing and support activities of SAP SD post-implementation.
• Post - implementation support for Sales Order Management, Shipping, Transportation, Foreign Trade and Pricing areas.
• Extensively tested the CRM pipeline management.
• Gathered functional specifications for the business requirements regarding CRM process.
• Gathered requirements from key end users and technical team members and converted them to business, functional, and technical requirements, cross references, use cases, flow charts and training manuals.
• Defect tracking and troubleshooting in the process of UAT testing, integration testing, and performance testing.
• Responsible for the END to END testing and worked closely with XI and ABAP developers to test and fix errors.
• Mapped cost centers to organizational units/positions.
• Defined workflow and structural authorization.

Environment: SAP R/3 HRMS/SD/MM/SCM APO, SAP CRM 7, Focus frame UI Scanner, Java, ASP, .Net, Quality Center 9.0, QTP 9.2, Loadrunner 9.0

Confidential, MN June 2002 to October 2006
Sr. QA/SAP Analyst & Lead Tester

Performed interface analysis, data flow of SAP and web applications. Implemented OM and Benefits module for the client. Facilitated in CIC configuration with defining organization model, defining and configuring CIC framework.

• Worked on payment, billing, delivery and shipping information, tested the order flow in SAP.
• Created test scripts for various transactions under HR and MM modules.
• Performed user acceptance testing, ensuring that business processes were correctly mapped to the system specifications.
• Created test scripts for various transactions under HR, validated structural data information in PA, OM.
• Implemented workflow for incoming emails and other events.
• Facilitated in system analysis and design.
• Provided order status in both CMC Network and via the Website Manager (Cons Tools).
• Translated functional specifications into effective test designs and test cases.
• Reviewed business requirement documents and the technical specification.
• Documented test cases corresponding to business rules and other operating conditions.
• Responsible for GUI testing, system testing, integration testing, regression testing and UAT.
• Created test data for the various scripts.
• Involved in the customization and interfaces of SAP billing, delivery with that of web.
• Involved in testing on ALE and IDOCs: IDOC Function modules, tested EDI for sales order Inbound Purchase Order Outbound, Vendor Invoice.
• Developed QA metrics, RTM, test status tracker to keep track of department’s achievements.
• Environment: SAP CRM 3.0, SAP SD 4.7, XI 3.0, SAP R/3 4.7, .Net, MS Project, MS Visio, MS Access, MS Excel, IE, Windows NT

Confidential December 2000 to April 2002
QA Lead
Professional and Financial Services
E-FX Connect is a real time, interactive foreign exchange spot, swap and forward pricing and execution service providing around the clock access to our global treasury centers. FX Connect provides new trade inputs and allows clients to cancel trades at any time before the cutting off time. The Front-to-Back Office software provides Front-to-Back Office support for FX options, futures and derivatives.

• Wrote the specification documents for particular modules of this application and conducted integration testing, UI and End-to-End testing.
• Conducted manual testing on WEB based FX Connect application on Windows environment and also tested manually UNIX Sun Solaris based applications.
• Tested the scalability and capacity of different WEB Servers and performance of the application.
• Involved in manual testing of application on WEB Server for different URLs of the financial institutions.
• Experienced in analyzing the system requirement documents, business requirements, system specifications, screens, online processes, production jobs, and back-end databases.
• Wrote and executed test procedures and test cases reviewing the code in C/C++.
• Involved in the bug fixing and reporting.
• Environment: WIN 98/2000, Internet Explorer 4.0 and Netscape Navigator 4.0 (front-end browsers), Java Script, HTML, Active Server Pages, Visual Basic, VB Script FX CLIENT/TRADER, C++, Sybase and Oracle Database, WEB Server

Confidential October 1998 to October 2000
Sr. SQA Tester
Clarify e-Front Office: functioned as a QA Tester performing manual testing on WEB based Clarify Customer Care application on Windows environment and also tested manually UNIX based applications.

• Tested the scalability and capacity of different WEB servers. Involved in testing e-Front Office application on WEB Server for different URLs of AT&T.
• Experienced in analyzing the system requirement documents, business requirements, system specifications, screens, online processes, production jobs, and back-end databases.
• Developed/documented test plan and test cases. Wrote and executed test procedures and test cases.
• Specialized in regression testing for all the services on the application using WinRunner and created a regression bed.
• Environment: Internet Explorer 4.0 and Netscape Navigator 4.0 (front-end browsers), Java Script, HTML, Active Server Pages, Visual Basic, VB Script, Oracle Database, WEB Server

Confidential, Singapore March 1997 to September 1998
SQA Tester/Programmer
The system’s primary responsibilities were to give current information of details of customers, details of deposits, cash status, and provide credit information to the administrative division and also to give details of deposits to the customers.

• Involved in complete test cycle for Financial Accounting System (FAS) developed for Citibank.
• Analyzed specifications and developed test plan for the testing process of the Corporate Security application in Test Director.
• Analyzed metrics and data from applicable systems to resolve project and testing issues escalating as needed.
• Verified the link and tested the Money Transfer System (MTS) of Citibank.
• Developed test cases after analyzing the specifications document.
• Developed GUI map of the whole application using rapid test script wizard in WinRunner.
• Developed base line scripts for testing the future releases of the application using WinRunner.
• Involved in the weekly status update with the manager and project leader.
• Environment: Windows 95, Developer/2000, Oracle

Confidential, India May 1994 to January 1997
Programmer and Tester
Designed a system for handling financial accounting activities of the company modules including Sales & Purchase Order Processing, General Ledger, Accounts Receivable /Payable (with Aging), Inventory, Invoicing.

• Analysis, design of test plan and scripts for manual testing.
• Developed forms with object groups and property classes.
• Creation of PL/SQL stored procedures to populate data in to tables.
• Prepared the software design document for the General Ledger module.
• Created stored procedures and functions.
• Tested and debugged forms developed by team members during implementation.
• Environment: The system was implemented using Oracle 7.3, Developer 2000 (Forms 4.5 & Reports 2.5) on Pentium server with Pentium clients (Windows95)

EDUCATION:

• B.S. in Engineering