Summary of qualifications

• Over ten years of experience in Quality Assurance and testing of management, financial and healthcare industry applications.
• In-depth knowledge of Quality Assurance methodologies, tools and approaches
• Experience in leading complex testing projects that require a deep understanding of application logic and dependencies
• Experience in testing short release and full software lifecycles for Desktop Upgrade and web applications projects
• Experience with functional, system, integration, regression, and performance testing
• Good understanding of automation concepts and challenges
• Experience in analysis of Business Requirements and Functional specification to design test plans, test strategy, test cases and test data.
• Experience in mainframe development
• Expertise in analysis of software problems and their implications for overall product quality
• Demonstrated history of taking initiative and solving problems proactively
• Ability to maintain enthusiasm and promote a positive atmosphere to increase productivity
• Strong communication, organizational, interpersonal skills and ability to work on variety of concurrent tasks with cross functional team
• Ability to handle multiple projects and tasks simultaneously, make decisions and solve problems while working under pressure
• Hands on experience with HP Mercury Quality Center for Test Management and Quick Test Professional for functional Test Automation
• Self motivated and proficient in implementing solutions under tight deadlines

TOOLS and APPLICATIONS

Defect tracking tools: Quality Center, Rational Clear Quest, Remedy
MS Office: Word, Excel, Access, Project, PowerPoint and Visio
Borland Tools: Caliber, StarTeam 
Familiarity with Visual Basic, C, HTML

PROFESSIONAL EXPERIENCE

Confidential, Richmond, CA 2011 – present
ASM Project Associates

• Analyze and monitor business and system requirements, as well as application technical specifications
• Develop test scenarios and implements the best scenario outcomes in operating systems.
• Records software defects and monitors issue resolution efforts
• Collaborating regularly with developers working together to create tests for many different levels of visibility
• Work with developers to more easily create automated GUI and integration tests, ensuring quality of large scale solutions
• Involve in backend database testing using SQL queries per the requirements..
• Responsible for smoke, functional, regression testing as well as system testing.
• Develop, create, and execute test cases which reflect expected usage

Confidential, SAN FRANCISCO, CA 2009 - 2011
Quality Assurance Analyst

• Worked in Multiproduct Wholesale banking environment
• Created bank setup for the bank account and performed Electronic (ACH)
• Worked in multiple projects for new and existing Commercial Electronic Office® (CEO®) customers: Stops-Photocopies-Search, Treasury Information Reporting, Self Administration, ARP Register Maintenance and Image Positive Pay and customer access system is Web-based application, which allows customer to open the account online and maintain the account online, and transfer all account system to online portfolio management system.
• Acted in a leadership capacity to set up the QA Strategy
• Developed and Updated Test Scenarios and Test Cases according to functional documentation
• Analyzed and tested different banking online business processes
• Hands on Experience in both Manual and Automated testing using QuickTestPro and Quality Center.
• Performed functional and “End to End” testing of various web based financial service
• Worked closely with the development team to troubleshoot various issues
• Trained new employees on products, procedures and tool

Confidential, Walnut Creek, CA 2005 – 2009

Sr. Software QA Engineer

• Performed testing for medical, insurance and financial applications, reviewed business and functional requirements, created overall testing strategy
• Led the work of others (mentors, prioritizes, delegates and reviews assignments).
• Worked with project managers and business analysts to coordinate test phases of application and web releases
• Created and executed Test Plan, Test Case Coverage and Traceability Matrix, Test Cases 
• Analyzed and validate HL7 messages for CA WIT Self-Funding and KP Health Connect Projects.
• Performed full life cycle testing for eConsult, California Claims Letters Automation (multiple releases), CA WIT Self-Funding and HealthConnect including Hospital Billing Releases, MRN Merge 
• Identified gaps between business requirements and facilitate their resolutions
• Validated claims extracts in mainframe environment
• Shared knowledge with other team members
• Worked with the business analysts, developers and QA teammates to identify and clearly document all appropriate test cases, dependant test data structures and test environment requirements.
• Recorded detailed and highly organized test results
• Log defect reports and aggressively follow the defect through resolution and closure
• Provided training to new employees and cross-training to other members of the team
• Successfully completed HeatltConnect Domain Training (ADT, OpTime, Resolute, Clinicals and OMP&C Bridges & IB Tools)

Confidential, San Francisco, CA 2004 -2005

Quality Assurance Analyst

• Created bank setup for the bank account and performed Electronic (ACH), Wire, and Check transfers, deposits via Web app and verified those transactions in the downstream systems
• Worked in multiple project including CEO and customer access system is Web-based application, which allows customer to open the account online and maintain the account online, and transfer all account system to online portfolio management system. Customers can open the account using this application through Internet, transfer the funds between different accounts and check their balances.
• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements and supplementary requirements in Test Director Reported and monitored bugs by using web-based Clear Case database.
• Performed Functionality, Regression and User Acceptance Testing for CEO Application
• Carried out extensive testing with the Win Runner, testing tool with different test cases, which reflects the various real time business situations.
• Participated in defect review meetings with the team members.
• Involved in other test planning meetings and submitted test reports daily to the management.
• Identified defects and monitored status until issues were resolved through communication with software developers
• Created automated functional regression test scripts using QTP and scheduled, organized and executed the test scripts in QC-QTP integrate environment and documented the test results.
• Conducted the process of meetings/walkthroughs scheduling, notification and cancellation, so parties involved are given sufficient time to be prepared and enough notice to manage their time efficiently.

Confidential, Walnut Creek, CA 2001 – 2003
Quality Assurance Analyst

• Developed detailed testing matrices, tasks, test cases and test plans for software under development. These test cases saved considerable time in orienting new group members to the product.
• Trained and led new members of the QA group, ensuring full understanding of products and features under testing.
• Wrote, updated and ran test scripts for software features which decreased manual testing time for QA.
• Performed functionality, regression, data and compatibility testing on Windows 98/NT/200/XP to ensure software and online products meet defined requirements.
• Effectively coordinated overall QA efforts in a number of critical patches, which resulted in customer satisfaction.
• Conducted the process of meetings/walkthroughs scheduling, notification and cancellation, so parties involved are given sufficient time to be prepared and enough notice to manage their time efficiently.
• Tested new web pages, which were under development and assisted in the daily testing and maintenance of existing sites to verify proper functionality for customer’s delivery.
• Performed testing on WAP application and supported handset terminals as identified in Test Environment Requirements: Sharp GX10Nokia 7650, Nokia 7650, Panasonic GD87: Nokia 6210Sony Ericsson, Nokia 7110.

EDUCATION/ CERTIFICATIONS

BS in Technical Auditing, 
SQA Engineering Certificate
Mercury Interactive Win Runner WEB Certification program
Medical Billing Certification program

PROFESSIONAL DEVELOPMENT

Epicentric Foundation Server Training Program, 
Rational Team Test Training, 
WIG (Wireless Internet Gateway) and Query Net Training, 
Vodafone Global Platform and Internet Services