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Qa Engineer Resume

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OBJECTIVE QA/Test Lead/Senior Engineer

PROFESSIONAL SUMMARY
Total 27 years of software and hardware QA/Test experience with large-, medium- and small-size companies.
17+ years U.S. experience in the telecommunications, networking and client - server application arena including:
9+ years of QA/Test leadership; 7+ years of project management.

EXPERIENCE SUMMARY
QA/Test:

Defined short-, medium- and long term QA objectives and tied them to the time line.
Developed overall QA strategies to achieve specified objectives.
Developing criteria/matrices to monitor QA organization performance through out all phases of PDLC.
Established quality parameters and implemented metrics to monitor, analyze and improve product quality.
White and Black box Functionality, Regression, Stress, Performance, Alpha and Beta testing.
OSI model (all 7 layers), Test, Quality, Reliability, and Inspection methodologies.
Worked with OFF shore teams on several simultaneously ongoing high complexity projects.
Wrote and executed test plans/procedures/cases in both Waterfall and Agile environments.

Automation:
Familiarity in coding with Perl, TCL, C, C Shell and Assembly Language.
Familiarity with Junit, JMeter, QA Partner, Silk, Test Director, Win Runner, Load Runner, Smartbits, Ameritech, LoadSim.
Built and maintained the library of the test cases and the functions the test cases were comprised of.
Developed automation strategies by applying complex approach to automation focusing on manual labor reduction.
Developed automation criteria specifying what test cases and in what order should be automated.
Defined criteria to increase flexibility and usability of automated test cases.

Software:
MAPI, SMTP, Outlook 2000/2002/2003, Active Directory, Exchange 5.5/2000/2003, LoadSim.
J2EE, HTML, HTTP, XML, .NET, IIS, Active Sync, Visual Studio, Apache, BEA Web Logic and Tomcat App. Servers.
GUI, API, CGI, EDI, EDC, Visio, Web Service (SOAP), Win service, AAA, Radius, Kerberos.
NMS for COS/QOS cards, Cable Modems/Head ends, 100/1000 Ethernet, FDDI and ATM/SONET switches.
NIC drivers for both Windows and Unix Platforms;
CoS/QoS card drivers for both Windows and Linux platforms.
Highly sophisticated software algorithms for the network performance analysis software.
SS7, SIP, SDP, GSM, SLIP, PPP, Ethernet, ATM/SONET, T1/DS1, DS3, TCP/IP, RIP, OSPF, RSVP, VPN, Spanning Tree, SNMP.

Hardware:
L2, L3 Switches and Routers; Network Interface Cards for both Windows and Unix/Solaris platforms.
PDA hand held devices: Treo, TX, HP, Cellular phones.
CoS/QoS cards prioritizing Voice/Video/Data over IP on both Windows and Linux platforms.
MAC protocols (802.3, 802.11, DOCSIS).
DOCSIS and ComUNITY Cable Modems as well as Head ends.
PSTN, CO, PBX, high complexity Voice Mail systems.
Microprocessor-based digital and analog PCBs.

Customer Service / Sales Support:
Developed CS procedures and Service Level Agreements (SLA).
Worked directly with the customers resolving issues found in the field.
Collected and summarized customer requirements and conveyed them to Marketing.
Configured and supported both hardware and software used during demos and trade shows.
Worked in 24*7*365 QA/CS schedule to quickly and efficiently address customer's issues.

Configuration/Release:
Established the flow of released code from development engineers to compiled and archived deliverables.
Managed version control for builds for Windows/Unix platforms, as well as parallel builds from the same code base.
Managed installation releases in development/QA/staging/production release chain.
Experience with PVCS, Tracker, CVS and Clear Case, Visual Source Safe v.6., Eclipse, SVN.

Lab Management:
Developed Lab configuration requirements as a part of automation strategy.
Designed requirements for configuring both Windows and UNIX hosts as well as for network architecture configuration.
Installed, administered and supported both Windows and Linux as well as wired and wireless networks.
Maintained hardware resource allocation schedule.
Project Management Techniques:
SCRUM, JAD, RAD, SEI CMM, Product Development Life Cycle, Change Control Management.
MS Office Tools: Word, Excel, Power Point, Outlook, and Project.
Regulations/Standards:
Strong knowledge of both the Waterfall and Agile (SCRUM) models.
IEEE, ISO 9000, CMM, Bellcore.
FDA 21 Part 11, SOP, CAPA..
Platforms:
Windows 95, 98, NT, 2000 Pro, 2000 Server, 2003 Server, ME, XP Pro, XP Home, CE, Windows 7.
UNIX Solaris, UNIX-HP, Red Hat Linux.
Data Bases: Oracle, Informix, MS SQL.
Internet Browsers: IE, Mozilla Firefox, Safari.
Bug Tracking systems: Bugzilla, JIRA, Mantis, Elementool.
Packaging tools: Install Shield.
Languages: English, Russian.

PROFESSIONAL EXPERIENCE
06/2009 - Present QA Lead Engineer. Confidential, Foster city, CA.
The company develops highly sophisticated algorithms analyzing how financial market gets influenced by news.
Responsible for all software QA and Sales support activities.

02/2008 - 05/2009 Senior QA Engineer. Confidential, Redwood Shores, CA.
The company develops product tracking software solution including Windows based PC and Hand Held Clients, Microsoft MS SQL 2005 Server, as well as mechanical and electrical equipment.
Responsible for all software, hardware, mechanical and electrical QA activities reporting to the Director of Development.

01/2007 - 02/2008 Senior QA Engineer. Confidential, Berkeley, CA.
The company develops Hardware and Web based software solutions written in Java for traffic management.
Responsible for all software and hardware QA activities, managed QA team and reported to the Director of Engineering.

05/2005 - 11/2006 Director of Quality Control. Confidential, San Mateo, CA.
The company designs and hosts Electronic Data Capture applications for medical studies written in C sharp.
Responsible for QC activities for all projects, managed QA team and reported to the VP of Quality and later to CEO.

07/2004 - 04/2005 Senior Quality Assurance Engineer - Lead. Confidential, Sunnyvale, CA.
The company designs Mail Server application written C++ and C.
Responsible for all QA activities throughout the company reporting to the VP of engineering.

08/2002 - 06/2004 Quality Assurance/Release/Customer Support Manager. Confidential, San Jose, CA.
The company designs 3 tier Web applications written in Java, C++ and C to be executed by hand held devices.
Responsible for all QA/Release/Customer support activities, managed QA team and reported to the VP of Engineering

10/2000 - 10/2001 Quality Assurance Manager. Confidential, Foster City, CA.
The company designs and hosts Web mortgage banking industry applications written in Java, C++, and C.
Responsible for all QA related activities managed QA team and reported to the VP of Engineering.

05/1998 - 09/2000 Senior System Test Engineer. Confidential, Milpitas, CA.
The company designed and manufactured proprietary and DOCSIS cable modems head ends as well as NMS.
Responsible for the QA headend related activities and technically lead QA engineers.

07/1992 - 05/1998 System Test Engineer. Confidential, Milpitas, CA.
The company designed and manufactured voice-messaging systems.

EDUCATION
BSEE

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