PROFESSIONAL SUMMARY

• Over 9 years experience in the IT field
• Expertise in both Client/Server and Web Based applications
• Proficient in Agile/Scrum Methodology
• Excellent command of SQL, with over 9yrs of experience with SQL scripting and troubleshooting on both UNIX and Windows Operating Systems
• Extensive experience with Oracle, Informix and SQL Server Databases
• Expertise in using management tools like MS Project and MS Visio
• Proficient with various Change Management and Version Control tools
• Expert at Unifying different Test platforms, technologies and browsers in order to achieve Optimum Test Results
• Proficient in Creating and Maintaining documentation in MS Office Applications
• Versatile team player and a quick learner with excellent analytical, proof reading, written and verbal communication skills with strong ability to facilitate easy exchange of information across QA, development and the business analyst teams
• Excellent Problem Solving, Project Planning, Systems Analysis and Organizational skills with great ability to work under Aggressive Timelines and to Prioritize
• Excellent ability to Adhere to Schedule and the QA Processes and Methodologies
• High ability for in depth understanding of various systems in order to provide the highest quality feedback for fixing and improving applications with a sound Analytical approach
• In-depth understanding of various SDLC methodologies and testing techniques at the various phases SDLC

• Over 7 years of diverse experience in Quality Assurance Testing of Client/Server and Web based applications with Mercury Quality Center (Test Director), QTP, Win Runner, and Load Runner
• Proficient in Manual and Automated testing techniques
• Expertise in Analysis and Testing on various Web Browsers such as IE, Fire Fox etc.
• Proficient in testing both Front End and Back End
• Proficient in Leading and Participating in the TDLC of a QA project, including creating Test Plans, Managing Resources, Test Case Reviews and gathering Test Metrics
• Expertise in using MS Visio as a requirement traceability tool and MS Project for managing resources, tracking the risks and documentation involved in a project
• Expertise in creating Test Plans/Test Strategies, High Level Test Scenarios and Traceability Matrix
• Proficiency in Creating and Executing Test Cases
• Expertise in Defect Analysis to determine Root Cause and Trends
• Proficient in Communication of Testing Risks to the testing team and management and developing mitigation strategies
• Expertise in promoting Quality Achievement and Performance Improvement throughout the organization while setting QA compliance objectives and ensuring that targets are achieved
• Proficient in Ensuring Tests and Procedures are properly understood, carried out and evaluated and that Product Modifications are investigated and implemented if necessary
• Expertise in carrying out tests and checks as defined by Quality Assurance Initiatives

• Experience in creating and maintaining Test Cases and Tracking Defects using various defect tracking systems
• Experience in the use of various testing tools such as Test Director / Mercury Quality Center, Win Runner, QTP and Load Runner
• Extensively performed Manual Testing in Unit, Integration, Functional, Performance, Regression, GUI, UAT, Load and Database testing on Client-Server and Web-Based Applications
• Proficient in working with Technical Writer to maintain documentation
• Experience in developing Test Automation Strategies, specifications and Scripts from Business Requirement Specifications and Functional Specifications

• Experience in participating in the JAD sessions with the project team members for requirements gathering
• Assisting the BA in the development of Use Cases / Diagrams and Traceability Matrix
• Experience in the creation of Process Flow in Visio
• Assisting the BA in the process of GAP Analysis with business user requirements and system changes
• Good understanding of Business Processes and Practices
• Experience in coordinating with the BA and the client in the preparation of User Acceptance Test Plan
• Good understanding of XML schema design and testing for the development of application interface

Testing Automation Tools:

QTP, Win Runner, Load Runner, Selenium

Testing/ Defect Management Tools:

Quality Center (Test Director), Remedy, Bugzilla, ITSM, Rally, MS Test Manager

Test Languages:

Test Script Language (TSL), VB Script

Version Control Tools:

PVCS, CVS

Application Servers:

Web Logic, Web Sphere

Web Servers:

Internet Information Server (IIS), Apache

Operating Systems:

HP-UX, Sun Solaris-UNIX, DOS, Windows

Languages:

SQL, PL/SQL, C, VB, TSL

Business Tools:

MS Word, MS Excel, MS Project, MS Visio, PowerPoint, Toad, Outlook

Web technologies:

XML, HTML, JavaScript, XML SPY

Databases:

Informix, Oracle, MS SQL Server, and MS Access

DW Reporting Tools:

Business Objects, Cognos, Hyperion

ETL Tools:

Informatica

Framework:

.Net, Java

PROFESSIONAL EXPERIENCE

Confidential,Dallas Texas
Confidential,Team Lead/ Sr. QA Analyst Nov ‘08 – Present
Confidential, is one of the leading provider of reservation and distribution technology, along with financial and hotel marketing services in the hospitality industry. The company serves both the supply and demand sides of the business – working with major hotel chains, independent hoteliers, travel distributors and travel agents.

Responsibilities:
Leading the Testing Efforts for the core PFS application – CASH

Along with mentoring of other team members, responsibilities have included back end and front end testing of the system with main focus on the back end data base testing that uses extensive SQL.
Involved in the complete TDLC of the project.

Participating in the Peer Reviews and the Walkthroughs and Reporting to Management and Development Leads involved in the project of any issues/Risks. Schedule Deadline and resources needed to complete the project. Preparing Update Status Report on defects, fixes and any issues pertaining to the project. Working as a liaison between Product, Development, Business Analyst and QA Teams on various Applications.

Presently, main focus has been creating High Level Testing Scenarios for the current project. Working with the team members to review the test plans created based off the High Level Scenarios. On going work on setting up Test Data, testing the various functionalities, reworking Defects that have been opened and fixed.
Functional, Integration, Smoke, Regression testing and creation of TSR’s before the code has been moved to production.

Other responsibilities include, communicating with the Product team for the specifications of the requirements, working closely with the Development Team for the code in Test and assisting the Business Analyst in gathering the requirements with supporting documentation.

Environment: Agile/Scrum Methodology, Sun OS, Unix, DB2 d/b, SQL, Rally, Windows, MS Office

Confidential,Plano Texas
Sr. QA Analyst Apr ’08 – Nov 08
Confidential,is a world class organization and is responsible for
Developing and maintaining applications and systems that support all of Pepsico’s division and key
Partners. PBSG provides efficient, effective and technical solutions to address complex business issues
and execute business transformation for Pepsi-Cola, Frito-Lay, Quaker, Tropicana, Gatorade and other
Pepsico divisions all over the world. It’s technology and proven processes lay the foundation for the
Manufacturing, distribution and sales of Pepsico products. – Contractor Position

Responsibilities:
Part of the QA team responsible for the Testing Efforts of the Pipeline Application Suite, which is used
For Pepsico and it’s partner products. The suite includes the Order Management System, Inventory
Management System, In Transit Management and Warehousing Applications which are developed in
OS2 and re-platformed in Java.

Responsible for creating the System Test Plan of the Pipeline Application Suite.
Creation and Execution of the Test Cases
Logging, Tracking and Re-testing of the Defects during Integration, System and Regression Testing
phases.
Coordinating testing efforts with offshore teams in the creation of the testing scripts for the Vendor
interface applications such that they are in sync with Pepsico’s testing deliverables.

Environment: Agile/Scrum Methodology, OS2, J2EE, DB2, Caliber, Sun OS, Unix, SQL,
Quality Center, XML, Windows, MS Office

Confidential,Dallas Texas
QA Analyst Mar ‘07 – Apr ‘08
Confidential,is one of the leading provider of reservation and distribution technology, along with financial and hotel marketing services in the hospitality industry. The company serves both the supply and demand sides of the business – working with major hotel chains, independent hoteliers, travel distributors and travel agents. – Contractor Position

Responsibilities:
Creating the Test Plans / Test Strategies
Using MS Project to track resources, risks, status and the documentation involved in the project
Leading the QA team through the TDLC of the project, creating TSR’s, Status’s and performing test case Reviews
Developing High Level Test Case scenarios and the Test cases from System requirements Specification and Functional requirement documents and executing the Test Cases
Communicating the Testing Risks to the team and the management and developing mitigation strategies
Coordinating Testing Activities among the members of the team to ensure that the schedules are met
Working with XML Spy to create XML files which are used for Testing
Creating Test Cases in Quality Center and Testing in both GUI Application and using SQL queries for DataBase testing
Logging, Tracking and Reporting Defects and escalating as required and finding resolutions for the issues at hand while in constant communication with the Development team
Monitoring and Tracking of the delivery of a quality assured s/w product
Experience with Black Box, White Box, Regression during the testing life cycle of the product release
Participated in Integration, System, Smoke, and User Acceptance Testing
Working with the BA in the XML schema design, Gap Analysis for new application
Working as a Liaison between the development, QA and the Business Analysts in developing the requirements for the new application interface
Creating high level process flow in MS Visio from the requirements

Environment: Agile Methodology, J2EE, XML, .NET, JBoss, Apache, VSS, Informix, Sun OS,
Unix, VI, SQL, Quality Center, QTP, Remedy, Bugzilla, Windows, MSOffice

Confidential,Dallas, Texas
Data Base AnalystOct ‘96 – Oct 2000

Confidential, is one of the leaders in the processing of credit card transactions
like POS, online transactions. With many clients like HotWire.com, Best Western etc. They
process over a million transactions a day

Responsibilities:

Creating Oracle Database and managing all the users and privileges.
Creating Stored Procedures, functions, triggers and packages
Performance Tuning of the database
Installing, upgrading and applying patches of different versions of Oracle
Performing backup and recovery of the database
Verifying the validity of the data by using SQL queries.
Maintaining and supporting various Oracle Forms Applications in Production Environment

Environment: SQL, PL/SQL, Oracle 8.3, UNIX, Windows

EDUCATION

BMS COLLEGE OF ENGINEERING