Quality Assurance Test Engineer Resume

SUMMARY
Highly qualified, skilled and result oriented professional with more than 19 years of experience in the quality assurance profession; with excellent administration knowledge, managerial, communication, presentation and organizational skills. Worked closely with the Developers, Business Analysts, Business Operations and Quality Assurance staff to ensure product requirements are testable and verifiable as identified by the project team in order to ensure requirements, traceability and delivery of expected functionality. Initiated new defect reporting procedures which save on an average of 300 plus man hours per project. Key skills include:

Project Management
Test Management Systems
Project Analyst
Risk Management
Wired/Wireless Testing
Black, Gray Box, GUI,Smoke, Agile and Glass Testing
TestDirector
ClearQuest
Quality Center
UAT Testing
PVCS Tracker
Microsoft Office
Windows OS

EXPERIENCE:

Quality Assurance Test Engineer May 2009 – August 2009
Confidential,Performed tests for multi-aircraft applications that utilized MPEG4 video technology under a Linux environment.

Designed and initiated new procedures in creating working templates for defect reports.
Guided project managers through the software process, improving deliverables.
Participated in meetings to discuss problems with software and hardware.

Project Manager/Sr. Test Analyst January 2006 – November 2008
Confidential,Technical leader for the SWiM project. Responsible for the technical success of the SWiM project delivering the latest technology in data bandwidth.

Created test strategies, including writing test plans, use cases and test scenarios.
Ran TestDirector, Quality Center for tracking test progress and Clear Quest for repository, reporting and tracking bugs, and providing updates on resolved bugs.
Liaison between developers, business analysts, customers, vendors and user representatives.
Organized and participated in technical and code design review meetings.
Interfaced with vendors to ensure delivery of software applications and hardware components.
Developed presentations to train end-users to use equipment and applications.

Senior Quality Assurance Test Engineer January 2005 – January 2006
Confidential,Built and configured new QA wireless lab, reviewed design procedures, tested software, hardware and firmware.

Reduced cost in introducing streamline testing methods.
Setup and wrote test cases for IPTV server/client application.
Organized, administrated and participated in technical and code design reviews.
Trained QA engineers for use of wireless network devices, such as laptops, PDAs and mobile phones.

Wireless LAN Network Quality Assurance Test Engineer September 2003 – January 2005
Confidential,Tested wireless laptops, mini PCMCIA wireless card and access points using Intel ProSet. Streamline testing by updating old test cases. Created test cases for new firmware features.

In charge of group activities verifying test execution, defect reporting, problem analyzing, regression tests verification and test documentation.
Execute programs using existing applications to test, track, and verify defects in SW programs.
Set up and organize lab configurations for functional and system testing.
Responsible for local QA test computer network, backups and security administration.
Trained new employees for test assignments.

Network Quality Assurance Engineer October 1998 – September 2003
Confidential,Tested network products supported by TCP/ IP, IPX, PPP, SDLC, and SNA DLCIs over Frame Relay.

Setup and configured file servers and PCs supporting DOS, Windows and Mandrake (Linux 86 based UNIX) workstations. Tested AS400, Windows Server, Netware platforms.
Managed end users accounts on Quality Assurance department network.
Interfaced with vendors to insure QA procedures progressed and customer satisfaction.
Managed PVCS Tracker database. Ran QA reports, verified problems fixed.

Quality Assurance Test Engineer March 1994 — September 1998
Confidential,Tested networking capability, firmware, internet connectivity, software driver, Windows GUI application for the GP55 printer project, (AKA NetSpot), network drivers for Windows 95a/b and WFW.

Conducted validation and tested various software applications, i.e., web sites, clustered servers, embedded applications, single-user applications, and GUIs.
Second level customer support.

EDUCATION
Bachelors of Science - Electronics Engineering, Computer Science

CERTIFIED SERVICE TRAINING

American Software Testing Qualifications Board Analyst (ASTQB)
Certified Software Quality Analyst (CSQA)
Microsoft Certified Systems Engineer (MCSE)
Novell NetWare LAN Management (NNLM)

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