Objective

To work in a challenging and responsible position where I can utilize my extensive knowledge
and experience within integrated software applications.

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Summary of Experience

• 8+ years of QA experience in all phases of life cycle, involved in Software Testing, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Proficient in Manual Testing and Automation Testing Tools to troubleshoot systems.
• Develop use cases, user interface specifications, and user requirement specification documents.
• Liaise with developers, business analysts, and user representatives in application design and document reviews.
• Superior analytical, troubleshooting, communication and presentation skill.
• Involved in preparing Test cases and Test Reports.
• Ability to work in a team and Independent.
• Strong believer in team work, building cordial relation with people inside and outside the organization, innovative solutions for difficult programming problems, self-learner and fast learner.

Education

• Master of Science (M.S) in Computer Science

Skill Summary:

Testing Tools : Manual Testing, Quick Test Professional, Win Runner.
Transaction sets : Health insurance and disability insurance claims and administration systems; HIPAA 4010/5010 compliance, data store, X12N 837I/P, 835, transaction sets; Billing, Claims Adjudication, Payment, EOB, Commissions, PPO, Accounts Receivable, Accounts Payable.
Tracking Tool : Test Director
Languages : C, C++, SQL, HTML, ASP, Visual Basic, ABAP, MS-Access2000.
RDBMS : Oracle 8 i/9i, MS-Access, SQL Server
Operating System : Windows XP/2000, UNIX.
Others : Microsoft office Suite, MS Project

Professional Experience

Confidential, March 2011 – Present

Confidential,is a leading health insurer in southeastern Pennsylvania with 2.2 million members in the local area. Nationwide, Confidential, and its subsidiaries provide coverage to 3.1 million people.
IBC makes a significant investment in programs and activities that help make health insurance available to residents of southeastern PA, facilitate medical access to the uninsured, and improve patient care.

• As the Sr.QA Analyst my responsibilities included developing and documenting Product Test Plans, using several SDLC methodologies; Assisted in writing efficient and effective Master Test Plan, Test Strategy, System Testing, End-to-End Test and User Acceptance Test Plan
• Developed Test Cases based on Requirement Specifications and Design Documents.
• Involved in development of SQL-queries/procedures for database and backend testing.
• Involved in preparing the claims for the HIPAA implementation.
• Involved in testing the efficiency of healthcare delivery by using HIPAA
• Worked in various Healthcare areas like Enrollment, Benefits, Claims, Medicare, and EDI X12 etc.
• Prepared Inpatient/Outpatient claims to test CIS (Claim Inventory system) Edits.
• Assisted business users in defining UAT test cases and plans; Established and maintained test cases and test data in Quality Center.
• Coordinated with the QA Team for testing activities across multiple systems and managed Conversion test execution.
• Involved in processing 837 Professional and Institutional claims with different providers.
• Involved in Project planning, project monitoring activities- used MS Project and Ms Visio extensively
• Implementation of 5 key aspects of HIPAA - Transactions, Identifiers, Codes, Privacy and Security, Non-Compliance issues and penalties
• Followed the Mapping documents and HIPAA implementation guides for HIPAA Transaction Mapping.
• Involved in testing HIPAA EDI Transactions and mainly focused on 837 and 835.Prepared test plan and test cases for testing of the system and tool for validation / compliance.
• Extensive experience with SQL and data conversion, Data mapping and data validation
• Worked on various EDI X12 transaction sets 837 I/P, 275/276/277, 270/271, 834 etc
• Performed Smoke, Integration, functional, Regression, and system testing.

Confidential, January 2007 – Feb 2011

FMC Corporation is one of the world’s foremost, diversified chemical companies with leading positions in agricultural, industrial and consumer markets.From our inception in 1883, FMC has been providing solutions to the world’s best companies and their customers.

FMC provides innovative and cost-effective solutions to food and agriculture, pharmaceutical, healthcare,pulp and paper, textiles, glass and ceramics, rubber and plastics, lubricants, structural pest control, turf & ornamental markets, specialty and related industries.

Responsibilities:

• Configure test environment and create strategy for product development and certification. Assure test data, schedule automated/manual tests. Approve results documentation and tracking systems updates.
• Involved in development of SQL-queries/procedures for database and backend testing.
• Manage script creation for regression testing using Load Runner and QuickTestPro.
• Use Clear Quest for repository, reporting and tracking bugs, and providing updates on resolved bugs.
• Interacted with the Developers and Project Managers to provide Test plans and Test cases for the major infrastructure and enhancements projects.
• Reviewed Business Requirement and Functional Specification docs for writing test cases.
  Prepared Test scope from Business Requirements and Functional Specifications.
• Experienced in defining, creating and implementing testing process and methodology.
• Submitted Status and Test Evaluation Reports.
• Involved in rigorous meetings with testing team, development and BA team to plan and implement testing efforts.
• Review Test case written based on the Change Request Document.
• Prioritized defects for resolution in coordination with the development team.
• Involved in writing test cases, test scripts, test plans and execution of test cases reporting and documenting the test results using Mercury Quality Center.
• Participated in writing Test Plan and Test cases based on business, technical and functional docs.
• Developed Requirement Traceability Matrix, which maps requirements with test cases.
• Developed Test data for Test Scenarios as per the functionality of the application.
• Coordinated with the Development Team on Defect Analysis arising in Test.
• Developed test execution plan describing important details regards to the test sets.
• Created User Guide Document for the business.
• Created reusable Smoke test scripts for all UI flows using QTP
• Worked on Data Driven Framework, created test data, user defined functions, exception handlers.
• Created reusable actions for the regression test suite.

Confidential, Sept 2005 –December2006

Accenture is a global technology services, management consulting and outsourcing company. The following lists my SAP experience with various Accenture clients.

Sept 2005– Dec 2006 QA Analyst

This project deals in maintaining an intranet portal for the GM employees. It maintains the employee personal information, his/her leave, traveling and training details. An employee can apply for leave and get the status checked in the website, can view his training details like what kind of training is given to him and when can he attend the training. It is used by the various levels of employees like the admin head and regular employees. Besides the portal deals with the calendar management.

• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server and Web Portal.
• Developed test cases for Functional, Integration and data driven tests based on Use cases.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Attended weekly defect report meetings and presented progress updates.
• Prioritized the testing of critical test cases over others based on feedback from the requirements gathering meetings.
• Completely involved in the Functional and Integration testing of the application.
• Used verification points and conducted data driven Test with the Test Data sets and verified the contents. Participated in user acceptance testing.
• Applied strong organizational, time-management and planning skills to deliver the release on time despite intense pressure and aggressive timelines.

Confidential, Feb 2004– August2005

American International Group, Inc. (AIG) is a leading international insurance organization. AIG companies serve commercial, institutional and individual customers through one of the most extensive worldwide property-casualty networks of any insurer.
They deliver commercial and personal insurance offerings through hundreds of innovative products and services.
It maintains the details of the vehicles as well as the policyholders. This maintenance is about calculation of premium for vehicles as well as policyholders. It keeps track of the renewal calculations of vehicles after the expiry of the insurance.

• Identified high risk points and the priorities of the application.
• Helped develop UNIX scripts for testing. Documented complete software testing process.
• Generation of Test Scope and Manpower Estimation.
• Created goals and incentives to accomplish them for each individual tester and the entire testing team as a whole.
• Applied strong organizational, time-management and planning skills based on the roles of each tester to deliver the release on time despite intense pressure and aggressive timelines.
• Extensively involved in interfacing and communicating with the business analysts to come up with efficient test plans and test cases.
• Involved in conducting walkthrough with the stakeholders (Developers, Testers, and Onsite Manager) in order to design complete and detailed test plans and test cases and in order for the application for existing automation equipment to increase the sample screening throughput.
• Created Test Plans, Test cases for the module of the application under test (AUT).
• Revised test scripts as needed to meet new and changing specifications.
• Performed manual testing of the application to test the system for both functional and business requirements for positive and negative scenarios using Quality Center 9.0.