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Quality Lead Analyst Resume

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Professional Summary:
  • Over six Years of experience in Manual and Automation testing of different Client/Server and Web-based applications.
  • Excellent understanding of Software Development Life Cycle and Test Methodologies from project design to post-deployment. Six Sigma green belt certified and actively participated in monthly QA audits.
  • Vast experience in requirement analysis, design and coordinating with various teams.
  • Expertise in creating Test Scenarios, Test Cases, Test Data and Test plans.
  • Extensive experience in Functional, Integration, Regression, System, Usability UI, User Acceptance and Performance testing.
  • Good GUI testing skills and testing experience of the GUI in terms of compliance with GWA standards and functionality.
  • Extensive experience in using testing tools such as Quality Centre 9.2 and 10, QTP, LoadRunner, Quality Center (Test Director) and WinRunner.
  • Experience in testing Performance, Load and Stress for Web and Client/Server Applications using LoadRunner.
  • Experience in performance testing in complex/highly integrated business applications running in a very high transaction environment.
  • Good experience in creating automation scripts for Regression testing using QTP.
  • Expertise in creating and executing SQL queries for back-end testing.
  • Having good hands on experience in Aviation, Retail [COM/WMS] and Banking domains with hands on Agile/Scrum
  • Excellent analytical, communication, documentation and problem solving skills.
  • Clear understanding of business rules and a good team player.

Technical Qualifications:

Operating Systems : Windows NT/2000/Server 2003, UNIX, Linux.
Testing Tools : Win Runner, Quality Center, QTP, Load Runner, SoapUI
Languages : C, C++, Java, SQL[TOAD]
Web Development : HTML, XML, Applets.
MS-Suite : MS-Word, MS Excel, MS Outlook, MS PowerPoint
Data Bases : Oracle, MS-Access

Work Experience:

Confidential,ATL Jun 2011 – Till Date
Quality Lead Analyst

MyInstall, This as an Agile methodology project which aims to provide a tracker for customers to review project steps, project team contact information (store and Service Provider) and provide an in-flight notification/resolution process for store, provider and THD to address customer concerns earlier in the installation process. This increased transparency will also provide clarity of the process to associates so they are better able to speak to customer issues, increase the confidence they have in THD Home Services as an installation solution, provide an additional value proposition for associates

Responsibilities:

  • Analyzed Business Requirement Documents and System Requirement Documents to get a better understanding of the system from both technical and business perspectives.
  • Designed, developed and executed test plans, test cases and test procedures based on the functional Specifications.
  • Created test plan strategies, test scenarios, test procedures as well as documentation.
  • Managed the requirements, Test Cases and Test Design using Quality Center.
  • Extensively performed manual testing, requirements verification testing, recovery, functional and user acceptance testing (UAT) on the web-based application. Participated in requirement and development walkthroughs and reviews.
  • Interacted with Developers to follow up on Defects/Issues
  • Participated in various meetings and discussed Enhancement and Modification Requests
  • Did Negative testing to find how the functions performs when it encounters invalid unexpected values
  • Prepare Daily work status, preparation of Test Summary Reports, Test Approach document, Master test Plan.
  • Integration testing with Seibel, SAP CRM and Java team and validating SAP CRM black berry complain look up tool.
  • Managing offshore and onshore teams.

Confidential,This WMS enhancement project which is to replace the current, outsourced repair management process with an in-house solution. The new process would leverage current THD associates in THD Tool Rental Centers (TRC) and the Reverse Logistics Center (RLC) to perform equipment repairs. A third party repair management system would be used to manage the repair lifecycle of both customer and store-owned items. This system is referred to in this project as the Repair Management System (RMS).

Responsibilities:

  • Analyzed Business Requirement Documents and System Requirement Documents to get a better understanding of the system from both technical and business perspectives.
  • Designed, developed and executed test plans, test cases and test procedures based on the functional Specifications.
  • Created test plan strategies, test scenarios, test procedures as well as documentation.
  • Managed the requirements, Test Cases and Test Design using Quality Center.
  • Extensively performed manual testing, requirements verification testing, recovery, functional and user acceptance testing (UAT) on the web-based application. Participated in requirement and development walkthroughs and reviews.
  • Interacted with Developers to follow up on Defects/Issues
  • Participated in various meetings and discussed Enhancement and Modification Requests
  • Did Negative testing to find how the functions performs when it encounters invalid unexpected values
  • Prepare Daily work status, preparation of Test Summary Reports, Test Approach document, Master test Plan.
  • Managing offshore and onshore teams.

Confidential,PHX Oct 2009 – Jun 2011
Quality Lead Analyst

Confidential,is a leading global provider of integrated avionics, engines, systems and service solutions for aircraft manufacturers, airlines, business and general aviation, military, space and airport operations. Navigational database team supplies Flight Management System Navigation Database for worldwide customers for every 28 days. Three tools are designed to validate, produce and test the data as per the FAA requirements.

OneNavTM is one of the windows based tool designed to test the Navigational database and plot different data types like company routes, airways, Terminal procedures. This tool provides the customers a quick view of the entire data before loading it to the FMS.

Responsibilities:

  • Understanding the Business requirement and Functional specification documents
  • Actively Participated in Software Requirements Review
  • Involved in the Preparation of Requirements Traceability Matrix.
  • Test planning, test scheduling, test case development and execution.
  • Provided weekly status of QA progress to management.
  • Modified and documented scripts for regression testing.
  • Worked with SQL for data integrity.
  • Involved in performance testing using LoadRunner.
  • Created and maintained load, scalability and monitored scripts using LoadRunner
  • Designed test scenarios in Controller to simulate real time load.
  • Used LoadRunner for testing the maximum load that the application can handle as well as the response time.
  • Generated the detailed reports of the bugs, pass-fail report, and comparison chart
  • Used Report utilities in LoadRunner’s Analysis, which would enable to view a Summary HTML report.
  • Participated actively in team meetings with Functional/Development Team for fixing the bugs.

Confidential,PHX Jan 2008 –Sep 2009
Quality Analyst
Confidential,is a leading global provider of integrated avionics, engines, systems and service solutions for aircraft manufacturers, airlines, business and general aviation, military, space and airport operations. Navigational database team supplies Flight Management System Navigation Database for worldwide customers for every 28 days. Three tools are designed to validate, produce and test the data as per the FAA requirements.

CorePT (Core Processing Tool) is one of the tools designed to produce the Navigational Database. This is a GUI tool for the production team members to add, modify and delete the data in various data tables like Airport, Runway, Waypoint, NDB, and VHF….etc both tailored and standard.

Responsibilities:

  • Analyzed Business Requirement Documents and System Requirement Documents to get a better understanding of the system from both technical and business perspectives.
  • Designed, developed and executed test plans, test cases and test procedures based on the functional Specifications.
  • Created test plan strategies, test scenarios, test procedures as well as documentation.
  • Used Test Director to execute the test cases, track execution against the plan during testing and manage defects from inception to resolution
  • Created test scripts from the test plans and identified test scenarios and test harnesses.
  • Involved in the system, integration, automation and regression testing of the application.
  • Interacted with various members of the team to discuss and resolve defects, bugs and their priorities.
  • Also interacted with various end user teams during beta testing to gather feedback on application usability.
  • Used SQL queries to perform backend testing on the database.
  • Documented all defects to ensure application software functionality for present and future builds.
  • Logged defects and created various defect reports using Test Director.

Confidential,California. Jun 2007 – Jan 2008
QA Engineer.

Confidential,is a worldwide distribution company, providing a complete computing solution to meet the needs of surrounding community and customers nationwide. Product lines include gaming desktops, gaming laptops, workstations; media center PCs, peripherals, and multimedia products

iBuy Member Relationship Management modules are comprised of Member/Customer Management (for individuals, companies, committees and subgroups such as Chapters, Special Interest Groups, Sections, etc.), Call Center Management, and automated member Communication Management with automatic order confirmation emails and group list-serve features.
iBuy Integrated e-Business features allow members and customers to order products, download digital content, register for meetings, update profile information, order and renew memberships and/or subscriptions, and check order status. Website content management is also facilitated through back-office-controlled that online content and content access.
iBuy Finance and Accounts Receivable was designed by expert accountants to efficiently and accurately manage all accounts-receivable accounting functions. Built on standard accounting principles, Great Plains, Lawson, Oracle, and others. It includes multiple company/intercompany transaction management; multiple currency and foreign currency exchange-rate management; support for cash or accrual accounting; deferred income recognition for membership, meeting registration and subscription revenue; batch control.

Responsibilities:

  • Responsible for all client deliverables as per the project processes and guidelines.
  • Prepared Test Scenarios, Test Case and execute Test Cases, report defects.
  • Interaction with developers to resolve application defects, successfully report and track the defects through Parature.
  • Involved in various testing types like Functionality, Exploratory testing and Regression testing on the application.
  • Report, track defects and defect management in Parature.
  • Active participation in enhancement meetings focused on making the application more effective.
  • Prepare Daily work status, preparation of Test Summary Reports.

Confidential,Cleveland. Jan 2007 – Jun 2007
QA Consultant

National City currently uses a Small Business Credit Desk solution to support decision-making for small business Loans below 1 million, for its small business catalyst project. National City wishes to transition from Credit Desk to a Liquid Credit
platform within an Enterprise Decision Management fame work.

Responsibilities:

  • Developed Use Cases from the Work Flow diagram.
  • Developed Test Cases to cover overall quality assurance testing
  • Tested application built on VB.NET, ASP.NET, and XML web services.
  • Performed Manual testing on different modules of the application
  • Participated in requirement and development walkthroughs and reviews.
  • Interacted with Developers to follow up on Defects/Issues
  • Participated in various meetings and discussed Enhancement and Modification Requests
  • Did Negative testing to find how the functions performs when it encounters invalid unexpected values
  • Tested Application for broken links etc.
  • Developed automated test scripts using QTP.
  • Used QTP features like Data Driven Testing, Responsible to maintain Object Repository.
  • Involved in developing of test plans, test cases, quality metrics for above systems
  • Tracked testing activities and schedules
  • Manually performed the integration testing and User acceptance testing
  • Experience in using Black Box Testing.
  • Identified data errors and integration problems and revised application to enhance performance.
  • Interacted with the Vendor to follow up on Defects/Issues
  • Used Track Record to report bugs.
  • Responsible for formulating and executing SQL queries for Oracle database.

Confidential,Feb 2006 – Jan 2007 QA Engineer

Confidential, is the leading multi-channel, high service distributor of electronic components, electrical parts, industrial and maintenance, repair & operations (MRO) products, supporting millions of engineers and purchasing professionals throughout Europe, US, Australia and Asia. This application was developed using ATG7.1, DAS 6.3.0, Apache 2.2, Jboss 4.0.5A, Endeca, Oracle Java1.4, and Maven. The system consists of different modules like Customer profiles along with multiple addresses and mail server, order management, category and predictive search, scheduled orders, voucher functionality, recommended products, special offers and iBuy functionality.

Responsibilities:

  • Involved in developing test plans, test cases, test schedules and test harnesses based on high-level and detailed designs.
  • Managed the requirements, Test Cases and Test Design using Quality Center.
  • Created and executed the test cases for various scenarios, and participated actively in system, integration, and regression testing for every new build released.
  • Extensively performed manual testing, requirements verification testing, recovery, functional and user acceptance testing (UAT) on the web-based application.
  • Involved in development of functional test scripts using QTP
  • Automated the functionality testing using QTP.
  • Communicated inconsistencies between in the RTMs, system specifications, requirements and test results to the development, analyst teams.
  • Participated in creation of web based test automation management tool designed to store test data, run automated tests and report results using the QTP automation object model.
  • Implemented various checkpoints and developed reusable functions using QTP
  • Performed data driven tests to handle the scenario requiring multiple sets of data.
  • Tracked the progress of test case planning, implementation and execution results.
  • Worked with users to review tests results to ensure that they meet expected results
  • Interacted with various members of the team to discuss and resolve defects, bugs and their priorities.
  • Participated in daily status meetings to report any bugs, issues and risks.

Confidential, Apr 2005- Feb 2006
QA Engineer

Confidential,Software of Seasia Consulting deals with the financial aspects of employee\'s salary, allowances, deductions, gross pay, net pay etc. and generation of pay-slips for a specific period. The outstanding benefit of Payroll Management Software is its easy implementation. Online help and documentation is only a click away. Other advantages of Payroll Management Software are its extensive features and reports. The Payroll Management Software of Seasia Consulting named "Payroll Wizard” takes care of all the statutory requirements related to Pay-Slip generation of employees.

Responsibilities:

  • Participated in writing Test Plans, Test Scenarios, Test Cases, software documentation from business, technical and functional requirement.
  • Prepared user requirements and developed business and technical specifications accordance to business rules.
  • Reported the bugs, email notifications to the developers using Test Director.
  • All the tests scripts were manually executed initially and recorded the same in using Win Runner.
  • All the issues that came up during this process were logged in Test Director as a defect.
  • Performed extensive backed testing using Win Runner.
  • Manually performed Adhoc testing, System testing, Function testing, Performance testing, and User Acceptance testing.
  • Performed Black box testing and White box testing.
  • Used Test Director for tracking the defects.
  • Conducted Walkthroughs, Reviews and Inspections during the SDLC.
  • Participated in Walk through and Defect report meetings periodically.
  • Generated Test data for various types of testing to valid data, Invalid data, Partial data and bad data testing.
  • Work with developers, business and Release managers to discussed ways to fix the defects.
  • Review of functional specification.
  • Written test cases and performed Black Box testing.
  • Involved in Integration testing with the Developers.
  • Involved in UI and Functional testing.

Educational Qualifications:
  • Master of Science

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