CAREER OBJECTIVE

To obtain a position where my extensive auditing, manufacturing, quality systems and continuous improvement experience is utilized to the benefit of the employer and their customers.

SUMMARY OF PROFESSIONAL STRENGTHS

Quality systems specialist with extensive quality management consulting, auditing and training experience in implementing ISO/AS 9000/TS 16949 compliant systems. An innovative, energetic, versatile, customer-focused Materials Engineer with practical hands-on problem solving experience in the development, testing and formability of coated sheet steels and the development and production of high strength specialty pipe and tube products. Empathic leader with vision, project management and extensive problem solving experience. Repeatedly demonstrated the ability to manage and complete complex projects on time and on budget and to upgrade company quality and safety cultures. Key strengths include:

• Logical, organized and innovative problem solver
• Excellent verbal and written communication and listening skills
• Proven interpersonal, coaching, facilitation, presentation and training skills
• Effective manager, supervisor, coach and team builder with naturally enthusiastic supportive style

CAREER HISTORY
Confidential,
QA COORDINATOR 2008

Responsibilities include full implementation of ISO 9001:2008 in the construction industry. Manage and upgrade the company’s safety Tool Box Talks system, calibration system, internal and external document/form control, and resolve all (previous to contract) audit observations from second party utility audits. Upgrade, maintain and align training records system in Simply Safety database. Generate EHS and technical training plans for 2009/10 for all yards and 50 crews. Design and develop worker qualification program. Conduct Orientation and WHMIS review training. Conduct yard and field safety audits.

Confidential,
2-8” MILL PRODUCTION FACILITATOR 2005 - 2007

Responsibilities include front-line supervision of the 2-8” ERW pipe mill ensuring a safe and productive mill environment. Liaison daily with mechanical/electrical maintenance and production planning. Conduct electronic daily payroll, resolve mill scheduling issues, order supplies, issue work/burning/welding/confined space entry permits, and safety meetings. Manage operator and student qualification training. Member of the Joint Health and Safety Committee. Train new quality personnel and conduct internal quality audits.

Confidential, 1999- 2005

QA SPECIALIST

Responsibilities include the full design, implementation and maintenance of quality system accreditations including ISO 9001:2000, TS16949, API Q1, and QS 9000. Manage QA group which is responsible for SPC, document and record control, internal process and product audits, laboratory testing, gauge control, and plant-wide on-the-job training and records. Lead and facilitate APQP and error–proofing, FMEA, continuous improvement and corrective/preventive action teams. Internal lead auditor for the Stelco corporate audit group in ISO17025, TS16949, ISO/QS 9000. Conduct quality system orientation training. Develop and deploy quality system objectives throughout Stelpipe. Developed and instructed several modules in the Stelpipe Key Operator Training Program (Quality System Key Concepts, Process Mapping and Improvement, Error Proofing).

Confidential, 1995-2003

INSTRUCTOR

Course designer and instructor of two courses: Heat Treatment of Steels and Corrosion of Steels for the Metallurgy Certificate program.

Confidential, 1994-1999

QUALITY MANAGEMENT and METALLURGICAL CONSULTANT

Responsibilities include ISO/QS 9000 management consultant: designing, troubleshooting and analysing Quality Systems. Managing ISO/QS 9000 implementation projects. Training various quality skills such as: internal auditing, project management, implementation, document writing. Run internal audit programs for a number of key clients. Teaching Quality and Metallurgy at Niagara, Mohawk, Sheridan, Fanshawe Colleges and McMaster University.

Confidential, 1987 - 1994

METALLURGICAL RESEARCH ENGINEER

Responsibilities include formability and stamping analysis, resolving customer complaints, new project generation, product characterizations, process improvement projects in the finishing area and lab personnel supervision.

Key Career Accomplishments

Continuous Improvement

• Team leader for a CI team that utilized lean manufacturing principles and six sigma tools to improve Stelpipe’s on-time delivery in ERW/SRM mill from 89 to 99.6%, Cold Draw Mill from 71 to 88%, 2-8”ERW Mill from 79 to 93% and automotive to 100% despite severe ongoing steel supply challenges whilst meeting or exceeding standard industry order lead times.

Effective Quality System Design

• Achieved QS-9000 accreditation at Stelpipe within 14 months of being hired on despite inheriting a quality system that the registrar Lead Auditor had recommended stopping the initial registration audit within the first two hours onsite (with no additional resources). Complete quality system re-design and re-writing of all documentation levels, hiring and training of all related personnel and QA team.

Advance Product Quality Planning

• Facilitated American Axle APQP team for new product development of 4130 stabilizer tube that re-established Stelpipe back into automotive sector and grew from one part to the entire GM stabilizer tube business within two years of inception (2,000 to 30,000 tons). Delivered 100% on-time with zero PPM defects shipped in 2002.

Project Management

• Successfully managed ISO/QS 9000 implementation projects from inception to registration in many diversified fields including: welding, automotive, aerospace, chemical, coatings, heat treating, safety equipment, machining, manufacturing and construction.

Customer Focus

• Developed Hat Channel Test to simulate coating adhesion problems with Honda Civic Hatchback door inner at Alliston, Ontario. Developed a proprietary galvanneal coating adhesion test which contributed significantly to Dofasco\\\'s radically improved flaking performance and was incorporated into production as a routine quality control test. Solved Echo shallow pan splitting problem. Recommended changes that were successfully implemented to 1996½ Ford Mustang Front Cross-member to lower forming severity.

• Trained Galv-Lab personnel to independently run Channel Test. Successfully satisfied concerns from Galv-Lab, Research and Upper Production Management. Conducted numerous training sessions on ISO/QS implementation, internal auditing and metallurgy. Taught Foundry I and II at Mohawk covering a sabbatical leave. Developed and taught Corrosion and Heat Treating courses in McMaster Continuing Education Program from 1994-2003.
• Written Skills
• Co-authored published technical paper:

The Development of A Hat Channel Test for Evaluating Galvanneal Flaking Performance. Warrendale, PA.: Society of Automotive Engineers, Inc., 1993.

Practical Skills

• Fully conversant with all major formability tests, tensile testing, impact testing, cold-work embrittlement, Surface profilometry, coating adhesion, draw-bead simulation and resistance welding. Gleeble thermo-mechanical heat treating and welding simulation experience. Hands-on experience with SPC, Design of Experiments, Regression, Cost of Quality Analysis, Hypothesis Testing, ANOVAS, APQP, FMEA, MSA, PPAP, Continuous Improvement, Mistake Proofing, and Lean Manufacturing (Six Sigma, 5S)

EDUCATION

Bachelor of Engineering in Ceramics