Summary:

• Senior IT professional with more than 9 years of experience in manual and automated software testing and software development, which includes 5 years as QA/Tech Lead
• Extensive experience in writing Test Strategies, Test Plans, Test Scenarios, Test Cases, Test Scripts, Test Exit Reports and Defect Metrics in HP Quality Center
• Extensive experience in testing Mobile Applications developed on Android, iOS3, iOS4, RIM, BREW, Palm and Windows Mobile platforms
• Strong Experience in implementing QTP’s automation test framework
• Strong experience in working with ADB, Android Debug Bridge, tool
• Strong experience in implementing Mobile App test automation using Mobile Completes’ DeviceAnywhere
• Strong experience in implementing Mobile App test Automation using Test Quest CountDown
• Strong experience in working with Pre-Commercial devices and interacting with OEMs
• Extensive experience in testing Set Top Box Application
• Extensive experience in testing Storage devices with SAN, NAS, RAID Technologies
• Very good working experience in using Black Box testing techniques like Boundary Value Analysis, Equivalence Partitioning, Decision Tables
• Have extensively worked on coding on Linux platform on Device drivers, File Management, Process Management, IPC, Socket Programming and Kernel Internals
• Have very good working experience on tools like GDB, CVS and MAKE
• Extensive experience in different testing methods - Functional, User Acceptance, Unit, Integration, Interface, Regression, GUI, Browser Compatibility, Ad-hoc, Configuration and System Testing
• Database Testing, Performance Testing, Load Testing, Volume Testing, Stress Testing, Benchmark Testing and Stability Testing
• Strong knowledge in Software Development Life Cycle, Software Testing Life Cycle, Defect Life Cycle, Spiral Model, V Model, Rational Unified Process
• Strong working Knowledge in programming concepts/processes and proficiency in C, VB, HMTL, SQL, VB Script
• Strong Experience in implementing STB Test Automation using Test Quest Pro
• Strong Experience in scripting test scenarios using PERL, Bash, CSH, Shell Scripting
• Strong Experience in using Spirent’s UTS client and drivers to automate Mobile apps
• Strong Experience in Managing and Leading test teams effectively
• Excellent oral and written skills

Education:

• Bachelor of Engineering in Computer Science

Industries Worked: Consumer Electronics, Telecom, Wireless, Storage, Embedded Systems

Technical Skills:
Automation Tools: TestQuest CountDown, TestQuest Pro, Quick Test Professional (QTP) 9.2/9.5,
Mobile Completes’ DeviceAnywhere
Testing Tools: HP Quality Center 9.0/10.0, Rational ClearQuest (CQ), Test Director, Rational Test Manager, JIRA
Scripting: PERL, Shell Scripting, BASH, CSH, TCL/TK, VB
Mobile Application Platforms: Android, iOS3/iOS4, RIM, Palm, BREW, Windows Mobile
Programming: C, C++, JAVA, Visual Basic, SQL, PL/SQL, VC++
Storage Technologies: SAN, NAS, RAID, Virtualization
Web Technologies: HTML, JavaScript, VBScript
RDBMS: Oracle9x, MS SQL Server 7.x/2000, MS Access 97/2000

Professional Experience

Confidential,Moorestown, NJ Jan 2011 - Current
Role: Senior QA

Project: Barracuda

Jan 2011 - Current

Universal Caller ID for Scientific Atlanta/Cicso platforms will provide caller ID to both TV and PC for triple play and double play customers of Comcast Cable. SA boxes configuration is maintained by DNCS (Digital Network Control System), the way DAC is used for Motorola boxes.

Environment: HP Quality Center, JIRA, Hobbit, Putty, Secure CRT
Device: SA STB Families, MTA

Confidential,Irving, TX June 2006 - Dec 2010
Role: QA Lead
Responsibilities:

• Act as a single point of contact between management, development and testing teams for iterations, testing and deployment activities
• Practiced ‘Agile Test’ methodology during the SDLC and Test Life Cycle
• Prepare, Develop and Implement software test plan
• Analyze requirements to identify ambiguous, incomplete and incorrect requirements
• Resource Management
• Ensure team adheres to standards and testing procedures in software development lifecycle
• Arrange software and hardware requirement for the test setup
• Conduct Configuration Testing, Integration Testing, End To End Testing, User Acceptance Testing and Performance Testing
• Escalate the issues about the project requirements (resources) to the project manager
• Interact with OEMs while working on Pre-Prod devices
• Assign tasks to the QA team members and ensure that all of them have sufficient work
• Attend the client calls regularly and discuss and resolve the issues
• Check / Review the test cases written/uploaded in Mercury Quality Center (MQC)
• Create multiple actions in a template(s) to re-use them in other tests
• Track and report upon testing activities including test results, test case coverage, required resources, defects discovered and their status, performance baselines and etc.,
• Integrated QTP with UTS Client and wrote QTP scripts to automate Visual Voice Mail and FiOS DVR Manager app on the device
• Tested video delivery on Motorola and Cisco Set Top Boxes over FiOS network
• Handled code download on STBs through DAC and ONTs
• Handled code build and EAS testing through DAC
• Administration of Windows CQ Client, MQC by creating new projects, Releases for regression and customize test user privileges specific to projects
• Review various reports from Quality Center prepared by test engineers
• Certify multiple kits on multiple devices on multiple platforms like Android, IOS, RIM, BREW, Palm and Windows Mobile
• Prepare and distribute SIT status reports on weekly basis
• Explain and address issues from development team regarding IRs(Incident Reports) added into Rational ClearQuest
• Scripting, using PERL, to distribute automated QA status links, daily in a mail, of all the projects to all the managers, reducing their disk space utilization
• Knowledge transfer on the applications, platforms, testing to new members
• Mentor and Motivate team members

Project: Confidential,

Oct 2010 - Dec 2010

Confidential,enables user to Manage DVR on the connected set top Boxes (STBs) and also let user to user FiOS Mobile Remote. DVR Management involves setting Recording, Schedules, Bookmarking VOD asset on the STB. Live TV Video is streamed on iPad. It also lets user to launch the Remote to control the STB.

Environment: IOS3, Mercury Quality Center, Rational ClearQuest, Windows XP, Mac
Device: Apple iPad

Project: Confidential,

Aug 2009 - Dec 2010

Mobile Remote is mobile application which enables you to control and interact with your FiOS TV IMG over your FiOS in home Wi-Fi network. The Features include My Photos, which enables user to flick the photo from handset to STB and in turn to TV Screen, My Remote, to control the STB and provides full QWERTY for test inputs to Face Book, Twitter Widgets on FiOS and My Favorites which allows user to personalize the favorite channels on the STB.

Environment: Android, IOS3, IOS4, Mercury Quality Center, Rational ClearQuest, Windows XP, Mac
Device: Apple iPhone, iPod, iPad, Motorola Droid, Droid X, HTC Eris, Incredible, Nexus One

Project: Confidential,

May 2010 - Dec 2010

Media Manager uses Verizon Cloud where user can store his Media, Video, Music and Photos and can access that media on multiple access points like, Mobile, PC and STB. Media Manager app on Mobile lets user to access the Media on Mobile devices, listen to Music, Play Video and view Photos and also lets user share the Photos and Videos taken on Mobile handset.

Major Responsibilities:

• Certified multiple kits on multiple devices and multiple platform
• Arrange the software and hardware requirement for the test setup
• Explain and address issues from development team regarding IRs(Incident Reports) uploaded on Rational ClearQuest

Environment: Android, IOS3, IOS4, RIM, Windows Mobile, DeviceAnywhere, Mercury Quality Center, Rational ClearQuest, Microsoft Active Sync, Windows XP
Device: Motorola Droid, Droid X, Apple iPhone, iPod and iPad, RIM Essex, Tour2

Project: Confidential,

Apr 2010 - Dec 2010

FDV is application on Mobile that lets user to listen, manage Voice Mails dropped on the landlines and manage call logs. User can block the caller, set simultaneous Ring, Call forward, Set Greetings, change Voice Mail pass code. User can also set voice Mail notification, where he can get notification as Text or Mail when there is voice mail is dropped on the landline.

Environment: Android, RIM, Mercury Quality Center, Rational ClearQuest, Windows XP
Device: Motorola Droid, Droid X, RIM Storm2

Project: Confidential,

Sep 2010 - Feb 2010

MSV allows user to purchase an asset on multiple access points like Web, STB or Mobile and allows user to consume (Download and Play) it at any other access point.

Major Responsibilities:

• Created multiple actions in a template(s) to re-use them in other tests
• Track and report upon testing activities including test results, test case coverage, required resources, defects discovered and their status, performance baselines and etc.,
• Setup and configure DeviceAnywhere
• Automated test scenarios using DeviceAnywhere
• Knowledge transfer on the application, platforms, testing to new members

Environment: Windows Mobile, DeviceAnywhere, Mercury Quality Center, Rational ClearQuest, Microsoft Active Sync, Windows XP
Device: HTC Touch Pro2, HTC Imagio

Project: Confidential,

Oct 2007 - Apr 2010

Verizon FiOS TV Remote DVR allows user to control his/her DVR with his computer or mobile device. User can Browse TV listings, Record Shows, Manage Scheduled or Recorded Programs, Set up favorite channels, Turn ON/OFF Parental Controls, Bookmark VOD (Video On Demand) assets, Search a program on TV Listing, VOD or PPV. The app is available commercially on multiple handsets and is certified on multiple handsets on multiple platforms like Android, BREW, RIM and Windows Mobile.

Major Responsibilities:

• Uploading the final draft of test cases to MQC (Export from XLS into MQC)
• Certified multiple kits on multiple devices on multiple platforms like Android, BREW, RIM, Windows Mobile and MACOSX platforms
• Setup and configure Test Quest CountDown
• Automated test scenarios using Test Quest CountDown
• Automation scripts were developed on Test Quest Pro and verify the response from STB for handset requests

Environment: Windows Mobile, RIM, Palm, Test Quest CountDown, TQ Pro, Mercury Quality Center, Rational ClearQuest, Microsoft Active Sync, Windows XP
Device: HTC Touch Pro2, HTC Imagio, RIM Storm, Curve, Palm Pixi, Palm Pri

Project:Confidential,

Feb 2007 - Jun 2009

VVM allows user to view caller and voice mail information and listen to voice mail messages in any order on the wireless device. Scroll through the message, pick any to listen to, erase or archive them. User can call back, text and add to contacts directly from the Visual Voice mail screen. There are multiple handsets on multiple platforms available in the market. Successfully deployed the application on multiple devices, different platforms and sent it on-time to market.

Major Responsibilities:

• Developed BREW app using BREW platform SDK
• Tested multiple Pre-commercial and commercial devices on BREW platform
• Submitting the app and following up with Qualcomm for certification

Environment: BREW, Windows Mobile, RIM, Rational ClearQuest, Microsoft Active Sync, Windows XP
Devices: Motorola K1M, Motorola V3C, Motorola Chime, Samsung U740,SCH-A990, LG Chocolate, Chocolate2, LGEnV, LG Voyager, LG9400, LG9600, HTC Touch Pro2, HTC Imagio, RIM Storm, Blackberry Curve

Project: Confidential,

Jun 2006 - Feb 2007

Mercury is FiOS TV from Verizon, which is C based code on Motorola and Cisco Set Top Boxes. The Mercury features include Digital Video Recording (DVR), Video On demand (VOD), Guide, Search, Widgets, Market Place etc.

Major Responsibilities:

• Implemented PBC, Programming By Contract in C
• PBC is writing a wrapper code for each of the modules in the project and to check the boundary condition of the functions. Code verifies that each functions gets input it is intended to take and gives the output it is expected to give
• Worked with Motorola and Cisco Set Top Boxes Video delivery testing
• Have good working experience in downloading code to STBs through DAC
• Have good experience in handling different routers like ActionTek, Westell
• Wrote code in C to check memory leak
• Implemented code reviewer, code analyzer in C
• Used GCOV to test the code coverage
• All the code was versioned using Rational Clear Case
• Developed test cases to test DVR module of Mercury
• Converted issues found into new test cases and tracked issues in later releases
• Performed System Testing, Ad-hoc testing and Regression Testing

Environment: C, Unix, Rational Clear case, Rational clear Quest, GCOV and Windows XP
STB: 6416, 2500, P1, P2, P3

Confidential, Broomfield, CO Oct 2005 - Mar 2006
Role: Test Engineer
Project: NAS 5320
SUN 5320 NAS is a NAS box that can be connected to multiple storage devices like Hitachi, Sun 6310 disks. The project involved system testing of this product. The product was connected to different storage devices and the data is validated under different conditions using different utilities like VDBench, GRITS, PB9 etc. The product used NAS, SAN, RAID concepts

Responsibilities:

• Performed system testing using different data validation tools
• Executing existing test cases and modifying the bad test cases
• Writing new test cases
• Validating data across different storage devices
• Studied, understood and used data validation tools like VDBench, GRITS, PB9 etc
• Set up complex connection of all the storage disks like SUN 5320, SUN 6310 etc
• Tested the product in an individual and cluster environment
• Tested different features in complex NAS and SAN environment

Environment: Sun SOLARIS, C, Unix, Windows 2003 Server, Rational clear Quest and Windows 95/98
systems