Senior Quality Assurance Consultant Resume

PROFESSIONAL SUMMARY
- Comprehensive Project/Change Management knowledge
- ISTQB QA Certified
- Results-oriented Software QA Analyst/Lead with 14 years experience (11 working remotely)
- Experience managing QA tasks and schedules in accordance with SDLC project delivery guidelines and methodology

EXPERIENCE
03/2012-Present Confidential, Endicott, NY (telecommute)
Senior Quality Assurance Consultant

Creation and execution of test plans and test cases for all aspects of software quality assurance: unit, integration, acceptance, system, and regression testing

Planning and supervision of all QA resources and schedules for new and ongoing functional QA projects

Creation of standardized QA practices and processes across teams

Project Management of software release implementations

11/2008-03/2012 Confidential, Ithaca, NY (telecommute)
Quality Assurance/Technical Project Manager

Quality Assurance and project management of online learning courses tailored for professional and executive development in the areas of strategy, leadership and management development, human resources, financial management, and hospitality management

Requirements gathering, troubleshooting, and SDLC release implementation

Provide technical solutions and creative direction

04/2007-11/2008 Confidential,LLC Endicott, NY (telecommute)

Performance Test Lead (Client - Capital One) 08/2008-11/2008

Stress and Load testing using HP Load Runner

Integration of Performance Test in SDLC

Creation of automated test scripts representing various transactions, documenting load testing process and methodology

Quality Assurance Consultant/Lead (Client - Confidential) 04/2007-12/2007

Professional IT consulting for e-commerce software applications

Software analysis, project management, requirements gathering, troubleshooting, infrastructure configuration, and SDLC release implementation

Assist businesses with client relationships

Provide technical solutions and creative direction

Training to test analysts regarding application execution, QA processes/procedures, etc.

02/2006 – 04/2007 Confidential, Morristown, NJ (telecommute)

Quality Assurance Lead/IT Analyst (Client - IBM)

Project Team Lead for QA and SDLC Maintenance of web-based procurement software application (interfacing with SAP backend)

Project scheduling, analyzing, troubleshooting and documenting of technical problems/defects

Implementation of new customers and software changes based on individual customer requirements

Create and Maintain Test Plans, Acceptance Testing, Post Deployment Releases, and HW/SW Configuration Matrixes

Experience with Off-Shore teams

11/2000 – 01/2006 Confidential, Endicott, NY (telecommute)

Systems/Quality Assurance Analyst (Client - Fluor Corporation)

Project scheduling related to the integration of a web-based procurement software application

Analyzing, troubleshooting and documenting technical problems

Direct customer and internal interface. Reporting, project management, troubleshooting and documenting technical problems/issues

04/1998 - 11/2000 Confidential, Endicott, NY

Quality Assurance Lead (Client - Confidential,

Project Team Lead for QA- Coordination of all Test activities of a major IBM Procurement software application (interfacing with SAP backend)

Technical direction of IBM and contract employees

Change Management, project management, project scheduling and database management

Analyzing, troubleshooting and documenting technical problems (Technical Writing)

Direct customer interface/UAT Test Support - Training of new customers on IBM Procurement application

04/1996 - 04/1998 Confidential, Greene, NY

Technical Writer

Development, editing, layout, and publishing of customer and internal technical manuals

Advanced training and experience using FrameMaker Publishing Software

EDUCATION
BBA - Business Administration
AAS - Business Administration

SKILLS

Omni Plan,

AtTask,

MS Project,

Lotus Notes,

Quickbooks,

QA of Java, UNIX, XML,

QMF for Windows (DB2),

FrameMaker,

PCI Security Standards,

PMBOK Methodologies,

SRM 6.0,

Agile, Waterfall, Scrum Methodologies,

Mercury Test Director/Quality Center,

White Box/Black Box Testing,

Jira,

Mac OS,

Integration, System, Regression, User Acceptance Testing

Manual/Automated Testing,

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