SUMMARY

• 9+ years of experience in Information Technology with Manual and Automated testing.
• Experience in Writing Test Plans, Test Cases, Test Strategy, Traceability Matrix and Test Reports for both manual and automated testing for SIT as well as UAT testing.
• Excellent skills in automated test tool – QuickTest Professional (QTP),QA Wizard, Cucumber, Soap UI and Webmetrics.
• Expertise in problem solving and bug tracking using bug tracking Tool Test Director/Quality Centre, Bugzilla and Jira.
• Excellent understanding of Software development Life Cycle (SDLC) and Test Methodologies from project definition to post-deployment documentation.
• Good experience performing Database Testing using SQL Queries and procedures.
• Excellent experience performing Black Box, Ad-Hoc, Integration, Functional, User Acceptance Testing, System, Exploratory testing, Cross browser testing, Database testing, Smoke, UAT and Regression Testing.
• Expertise with Mobile testing on Blackberry, iPhone and Android.
• Experience with Mobile testing simulator and Perfecto Mobile.
• Expertise in both Manual and Automation testing.
• Experience working on Windows and Linux OS.
• Ability to handle multiple tasks and Projects and work independently as well as in a team. Excellent Mentor to my team members.
• Expertise in performing Database testing using ORACLE 8i, MS SQL Server, Hyperion and MS Access.
• Experience working within Waterfall and Agile SDLC methodologies.
• Working knowledge of scripting using VB Script.
• Experience managing on-site and off-shore resources.
• Experience performing Test Harness.
• Expertise working with Microsoft Project, word, Excel,visio, powerpoint.
• Experience with Google Analytics and sharepoint.
• Good understanding of TFS.
• Experience working with Soap UI for functional and load testing.
• CTFL (Certified tester by ASTQB)
• Certified Scrum Master

Software/Environments

Testing Tools: QuickTestPro 6.0/6.5/7.6/8.0/9.2, QA Wizard, Watir, Webmetrics Management Tools: Test Director 6.5/7.0/7.2, Quality Center 9.0, Dimensions 9.0, Jira, sharepoint, RSpec and Cucumber, MS Project, MS Visio, MS word, Excel, MS Visual Studio 2010 Web Technology: JSP, HTML, DHTML,.Net, Cold Fusion,.Net,Flash, VB Script, XML and Java Web Server: IIS Application Server, .Net GUI: Java, .Net, VB 6.0/5.0, Developer 2000 Operating System: Windows 98/NT/2000/XP, UNIX, MAC OS, Redhat Linux Database: Oracle 8i/8.x/7.x, SQL Server, MS-Access, Toad 7.6, Hyperion Browsers: IE 6.0, 7.0, IE 8.0, Windows Vista 7.0, Windows 2000, Firefox 3.5, 4.0,Mac. Safari

Professional Experience

Confidential,Langhorne, PA Jan2011 – Present

QA Lead
Hands on QA Lead working on multiple In-house and Off-Shore projects. Team based in India, Singapore, London and Mexico. Some of the projects are given below.

Travel Tracker:- TravelTracker offers automated pre travel advice, real-time travel tracking,on-demand and insightful reports and communication with globally-mobile
Employees.
Portals 3.0 :- Provides a good looking, easy to use standard portal for clients with and also without customization.
Emergency Record:- Emergency Record gives members a secure place to store their medical history and input vaccination records in an online repository.
Travel Ready:- user friendly website that collects trip-specific data and facilitates communication between managers and traveling employees.

• Responsibilities:

• Perform database testing using MS SQL Server for all projects.
• Extensive experience with Data Manipulation Language (DML).
• Managed overall process, tools, human resource needs, and communication flow across the various organizational groups pertaining to QA
• Manage all vendors based in India, Singapore, London and Mexico.
• Defined and track bugs/errors; Worked closely with the core development teams during all phases of the product life cycle
• Conducted Manual and automation testing.
• Conducted Regression testing, smoke testing ,Functional, Load Testing, Ad-hoc, Test Harness, UAT Testing and cross browser testing
• Regression Testing using webmetrics, QTP.
• Conducted training of all the testers, Project Managers regarding QA testing Methodology.
• Conducted testing on salesforce.com
• Conducted HPQC (Quality Center) training for UAT testers.
• Incharge of SIT as well as UAT testing.
• Conducted Mobile testing on Blackberry, iPhone and Android using Perfecto Mobile and simulator.
• Tested application which included Content management system and client administrative tool.
• Defined and track bugs using HPQC (Quality Center) and Jira.
• Was involved in disaster recovery testing.
• Conducted functional and load testing using SOAP UI.
• Follow Agile as well as waterfall Methodology for testing
• Use sharepoint for documentation.
• Manage onsite and offshore resources.

Tool(s): Manual Testing, Webmetrics RIA for Smoke testing and regression testing,Drupal Content Management System,QTP (Quick Test Pro), Selenium, HPQC (Quality Center), Jira, Sharepoint, Mobile testing, Perfecto Mobile, Google Analytics, Soap UI, Sharepoint, MS Visio, Powerpoint, VB Script, TFS.

Environment: .Net, SQL, Cold Fusion, Firefox, IE 6,7 & 8, Mac. Safari.

Confidential,Newtown, PA Jan\'08 – December’10 QA Manager Hands-On QA Manager responsible for following various products, leading a team of QA testers onsite and off-shore. Some of the products are given below for reference.

Student Progress Monitoring System® (SPMS): A web-based system for conducting frequent, ongoing diagnostic assessments of student skills in reading, math, and science.

MY Access!® School Edition: Designed for use in schools and education institutions for students to write, immediate grading of assignments, and targeted feedback that motivate students to write, revise and learn.
Measured Success: An online assessment, scoring, reporting and remediation system.
iSEEK: It is a targeted search engine compiling hundreds of thousands of authoritative resources from university, government, and established noncommercial providers.
MY Access!® Home Edition: Based on the popular MY Access!® School Edition, this writing instructional program is designed for at-home use.
Bedrock: Framework for all applications.
Quality Core - Designed to help ensure that the outcomes of high school preparatory courses are aligned with essential postsecondary skills.
Accuplacer: The purpose of Accuplacer tests is to provide users with useful information about academic skills in math, English, and reading.
Responsibilities:

• Conducted Regression testing, smoke testing, cross browser testing through automated testing tools like QA Wizard, Selenium and cucumber along with Manual testing
• Helped design and implement quality processes for a team of senior software developers and Provided project recommendations
• Managed the overall process, tools, human resource needs, and communication flow across the various organizational groups pertaining to QA
• Develop and execute test scripts for existing and future projects
• Defined and track bugs using Jira.
• Worked closely with the core development teams during all phases of the product life cycle
• Performed responsibility as a Scrum Master.
• Conducted training of all the testers and also Product owners regarding QA te sting Methodology.
• Conducted Mobile testing on Blackberry, iPhone and Android using Perfecto Mobile and simulator.
• Follow Agile Scrum Methodology for testing
• Conducted database testing using SQL Server 2005

Tool(s): Manual Testing, QA Wizard, Jira, Cucumber, Watir, Perfecto Mobile and Mobile Simulator, Database Testing.
Environment: Java, SQL, J2EE, XML,Flash, HTML, MS- Access 2000, Firefox, IE 7 & 6, Safari

Confidential,Mount Laurel, NJ Jan\'07 – Dec’07 QA Lead

Company specializes in providing customers with the ability to achieve financial development and growth through innovative products and reliable financial consultation. Has applications for Loan Processing System and Insurance Claim Management System.

Loanspan 1.1: Loanspan 1.1 is the new version of Loanspan originator. The objective of Loanspan 1.1 is to deliver additional products, features and functionality not included in the initial Loanspan. Loanspan minicooper (Portal): The objective of the loanspan Minicooper project is to deliver the loanspan system portal and search utility. The Loanspan search utility will provide a consolidated loan status of loans and leads and will be accessible via the loanspan system portal. Loanspan Tahoe 1.2: The object of the Loanspan 1.2 project was to enhance the existing functionality of the Loanspan Originator to include mortgage products and other functionality previously excluded from the Loanspan platform.

Insurance Claim Management System : Insurance Claim Management System is a robust Web based intranet application, was designed specifically to address the Home Owners Claims & Management. CMS also keeps track of customer information including contact details, insurance plans, and various claims & related information. FIX Protocol (Financial Information Exchange) in designing, developing and supporting those systems which are required to understand protocol specifications thoroughly to understand FIX Infrastructure to connect trading partners.

Responsibilities:

• Tested loan information web based applications used to request and approve mortgage loan requests and Insurance claim web based intranet application.
• Conducted the Functional, System Integration, Regression, and smoke testing of the loan Web based applications.
• Build automated testing into the existing framework and also created new test scripts by recording the application in QTP 9.2 and updating the database SQL Server accordingly.
• Performed defect tracking, entering of defects and modification requests into Quality Center 9.0 and generated defect summary reports.
• Training of all the testers on defect tracking and logging, using Quality Center.
• Estimation of Test scripts and Resources for the project.
• Conducted Smoke testing, Functional testing and Regression testing
• Analyzed Requirements, involved in identification and documentation of required system and functional testing efforts for all test scenarios (Positive and Negative tests).
• Prepared Requirement Matrix and Traceability Matrix using Caliber 2005 and Excel
• Executed SQL Queries for different programs like Phhorce, Cash, Wave etc. used for loan generation.
• Good Understanding of Fix Protocol (Financial Information Exchange).
• Created traceability matrix between test cases and requirements.
• Performed black box testing of the application manually and using automated tool – QTP 9.2
• Demonstration of PowerPoint presentation of the application to the business users and other team members.
• Dealt effectively will multiple levels of technical and business management

Tool(s): Manual Testing, QualityCenter 9.0, Hyperion, Quicktest Professional 9.2, Microsoft SQL Server
Environment: Windows, Redhat Linux 7.0, SQL, XML, IE 6 & 7, HTML, MS- Access 2000,ASP.NET,HTML, VB Script.

Confidential,Princeton, NJ Jan\'06 - Dec\'06 QA Tester

ETS develops, administers and scores more than 50 million tests. ETS creates assessments for individual students, their parents, educational institutions and government agencies.
TOEIC- (Test of English for International Communication)
Test of English for International Communication measures the everyday English skills of people working in a international environment. Non-native English speakers take this test to demonstrate their English skillswhen applying for new positions. Responsibilities included
TOEFL-(Test of English as a foreign language) and Toefl IBT (internet based testing) and TOEFL PBT (paper based testing)
Test of English as a foreign language measures the everyday writing English skills of people working in a international environment. People who had English as a second language take this test to demonstrate their English skills when applying for new positions or to continue further studies in the united stated.
Responsibilities:-

• Customer service representative modules used by CSR’S
• Involved in doing Compatibility Testing
• Performed black box testing of the application manually
• Created test cases Manually for testing the entire application (Navigation, Integration, Functionality, and Regression testing)
• Imported the test cases from Word to Test Director via the import facility
• Used Test director to track and report system defects and bug fixes. Wrote modification requests for the bugs in the application and helped developers to track the problems and resolve the technical issues
• Designed data for interpreting negative/positive results.
• Prepared test data for positive and negative test scenarios for functional testing
• Followed up development team for defect resolution
• Worked closely with users and program developers to ensure application development meets with the user expectations
• Performed defect tracking, entering of defects and modification requests into Quality Center
• Training of all the testers on defect tracking and logging using Quality Center

Tool(s): Manual Testing, Serena Dimensions
Environment: IE- VERSION 7.0(browser), VISTA VERSION 7.0, XP, WINDOWS 2000, toad (version 7.6), Dimensions (version 9.1.0), firefox (browser, version 4.0)

Confidential,Trenton, NJ Jan\'04- Dec\'05
Validation QA Analyst
Laboratory Information Software
LIS was developed for laboratory information sciences, which are used for controlling/maintaining drug ingredient ratio, update stock in the Inventory lot. The production department and storage plant in the manufacturing plant utilizes this application.
Responsibilities:

• Involved in preparing and reviewing Test Plans.
• Performed black box testing of the application manually.
• Created test cases manually for testing the entire application (Navigation, Integration, Functionality, and Regression testing).
• Performed Regression testing using QTP.
• Performed defect tracking, entering of defects and modification requests into TestDirector.
• Conducted Smoke testing, Functional testing and Regression Testing of the UAT Manually
• Prepared test data for positive and negative test scenarios for functional testing.
• Carried out validations of the system and tested whether they follow 21CFR Part 11.
• Developed and executed SQL Queries to Oracle database.
• Used Test director to track and report system defects and bug fixes.
• Maintained requirements and created Traceability between Requirements and Test cases.

Tool(s): Manual Testing, QTP, Test Director
Environment: QTP, TestDirector, Java, SQL, J2EE, XML, UNIX, Windows XP, HTML, MS-Access 2000, Windows 98, VB Script.

Education: Bachelor of Science