SUMMARY:

• Eight years of experience in Software Testing and Quality Assurance for various Mainframe, Web based and Client Server applications.
• Strong knowledge of project life cycle and SDLC methodology with strategies for verification and validation.
• Experience in both manual testing and automated testing.
• Experience working with both Rational and Mercury/HP Tools.
• Extensive involvement in different phases of black box testing including System, Functional, Regression, Integration testing, End to End testing, and User acceptance testing (UAT).
• Experience with creating test scenarios, analyzing tests, and implementing test procedures.
• Experience in writing system test plans, defining test cases, developing and maintaining test scripts according to the business specifications given extensively, designing Test Strategies, developing and maintaining automated test scripts, and analyzing errors
• Experience in GAP Analysis, SWOT Analysis, Cost Benefit Analysis, and Return on Investment (ROI) Analysis.

· Strong knowledge in Wealth Management, Fixed Income and Capital Markets including conducting Stock Valuations using Price Earnings Method, and Dividend Discount Model method
· Strong knowledge in calculating risk-adjusted measures of return on a stock portfolio using the Sharpe
Index and Treynor Index

• Excellent communication and presentation skills, quick learner, team player, and self starter

TECHNICAL SKILLS:

Operating Systems

Mainframe, Windows XP/98/2000, Linux, UNIX, .NET, VMWare, AS400

Modeling/ Office Tools

MS Visio, Rational Rose, Smart Draw, Business Objects, Power Point, Peachtree Accounting, MS Word, Net Meeting, WebEx Conferencing.

Testing/ Document Management Tools

Rational Requisite Pro, Rational Clear Quest, Rational Manual Tester, Atlassian JIRA, Quality Center/Test Director, Win Runner, Load Runner, Bugzilla, Compuware Optimal Trace, Quick Test Professional (QTP), Oracle Hyperion

Testing Procedures

Black Box Testing - System Testing, Functional Testing, Integration testing, Regression Testing, User Acceptance Testing (UAT)

Languages

HTML, Java, UML, XML, ColdFusion 8, Gherkin

Databases

MS Access, SQL Server, SQL Developer, SQL Navigator

Methodologies

Waterfall, Agile Iterative (RUP)

EDUCATION:

• Master of Business Administration (MBA)
• Bachelor of Science

EXPERIENCE:

Confidential,Columbia MD October, 2011 – Present
QA Engineer II (Contract)

Web Redesign Project – As part of the Retail Web Technology group, the Web Redesign project involves updating the appearance and functionality of TDAmeritrade.com to display a GRID Platform and Feature Groups that will be more user friendly and accessible to our clients. Feature groups include Login & Navigation, Search Integration, Content Management, and Positions & Balances.

Responsibilities:

• Mainly responsible for the Login & Navigation Sprint module
• Attend project design sessions and status meetings
• Lead a team of offshore testers by assigning daily tasks and ensuring completion of assigned tasks daily
• Provide estimates for testing to Scrum Master and the project team
• Actively participate in all phases of testing life cycle including analyzing business and system requirements
• Develop test cases and test scripts in Gherkin language based on project requirements and Use Case documents.
• Perform Functional, Integration, System, and Regression testing.
• Work with SQL developer to query testing data
• Utilize Quality Center for requirements tracking and traceability.
• Utilize Quality Center to track defects and generate daily, weekly, and monthly testing metrics for each testing sprint.
• Facilitate daily defect status calls during the active testing period
• Participated in weekly status meetings, and coordinate with Developers and Testers to resolve and close defects.

Environment: Jira 4.2 Atlassian, Selenium, Windows XP, SQL Developer, Java, HTML, Ms-Word, MS Excel, UNIX, Mercury Quality Center, NetMeeting, WebEx Conferencing.

Confidential,Philadelphia, PA March 2010 – September 2011
Systems QA Analyst (Contract)

TradeXchange Project – Wholesale Banking - After the Wells Fargo / Wachovia Bank merger, the Wells Fargo Legacy front end system that currently supports Trade Service Operations, Trade Services OnLine (TSOL), has been in place for many years and is in need of more modern technologies. This application is being replaced with a strategic application for both banks’ book of business - TradeXchange, which is Wachovia’s Trade front end application and the go-forward Front End system for the combined bank.

Responsibilities:

• Writing and executing test cases for the modules: Import Services, Export Services, MIS & Images, and Cyber Admin
• Working with mainframe application CICS to access AFS (Loan) system, LCS (Letter of Credit) system, and OCS (Tradeline) system
• Working with AS400 to access Legacy Wachovia backend system Eximbills for both US and Hong Kong Transaction processing
• Participating in daily status meetings, and coordinate with developers and the QA team to resolve and close defects.
• Providing estimates for testing efforts to the Project Manager
• Utilizing HP Quality Center for requirements tracking and traceability, testing, and defect management.
• Actively participating in all phases of testing life cycle including analyzing business and system requirements, and attending project design sessions and status meetings.
• Performing Functional, System Integration testing across multiple interfaces of the TradeXchange system.
• Downloading, maintaining and managing testing metrics from Quality Center for daily status updates
• Maintain and update project documentation on the sharepoint daily.
• Testing functionality delivered across various applications and workflows.
• Working with teams across different geographical regions.
• Have received several commendations for thorough dedication to quality, leadership, attention to detail and ability to accomplish set goals.

Environment: Mainframe (AFS, LCS, OCS), AS400, Windows XP, Java, HTML, Ms-Word, MS Excel, TOAD, HP Quality Center, NetMeeting, WebEx Conferencing.

Confidential,Newark, DE September 2009 – February 2010
Sr Business Process/QA Analyst (Contract)

Card Services Group - As part of the JPMC’s Risk Strategy Execution Testing Team working on various projects and processes. These involve Testing and Post Implementation validation for both Enterprise Releases and Business as Usual (BAU) Work Orders for Acquisition and Portfolio systems such as ACAPS, Strata, and Bureau Link, as well as Portfolio Risk Scores, Risk Strategy Engines, and Fraud Strategy Engines.
Responsibilities:

• Performing end-to-end system testing for ACAPS systems and Fraud Strategy Engines
• Attending Code reviews with developers in order to understand the expected process output
• Creating and implementing test environments within UNIX, which involves migrating processes to new test environments
• Developing testing processes and approaches according to JPMC’s standards, and ensuring overall integrity of the testing strategy
• Working with technology leads to identify the appropriate data for testing, and preparing that data for the test cases
• Developing and reviewing test cases and test scripts based upon business requirements and processes, in line with defined workflows and use cases.
• Performing testing in QA, UNIX, as well as various contingency/backup environments. Testing involves: Software Installation/ file transfer, Running the Process, and Validating Log files.
• Implementing Perl and shell scripting within UNIX as core interpreters during process runs.
• Validating customer information within various environments in TSYS (C3)
• Creating, modifying, and executing SQL queries within various environments in SQL Developer.
• Working with appropriate business partners and technology leads to determine the acceptable range for test results and performance.
• Helping with the implementation of testing tools and coordinating documentation testing with appropriate technical groups and release management.
• Documenting test procedures and findings for each process
• Reconciling test results from different tests and documenting in Quality Center
• Assessing readiness and deviation of product and project performance based upon test results and product specifications.

Environment:
UNIX (F-Secure SSH Client), SQL Developer, SQL Navigator, TSYS Bank Card Network (C3), Mainframe (ACF2), Quality Center 9.2, Windows XP, HTML, Ms-Word, MS Excel, HP Quality Center, Lotus Notes, Livelink.

Confidential,now PNC, Strongsville, OH August 2007 – September 2009
Quality Assurance Analyst (Contract)

Points Integration Project: This project involved creating solutions to perform various visa transactions for National City’s Personal and Small Business Customers while earning points. Modules included: Enrollment, Point Balance Inquiry, Card Linking, Point Redemption, and Online Banking within National City Core and Channel Portfolios. Worked with the testing team to provide quality and testing expertise to implement the testing approach for the project, and delivered high-quality results in support of system and software changes.

Responsibilities:

• Mainly responsible for the Retail Online Banking, and Redemption pieces of the Points Engine which involved integrating new e-commerce applications with existing applications.
• Actively participated in all phases of testing life cycle including analyzing business and system requirements, and attending project design sessions and status meetings.
• Worked on developing test cases and test scripts based on project requirements and Use Case documents.
• Performed Functional, Integration, System, and Regression testing.
• Worked with CICS mainframe applications; CIMS for customer information, FDR for customer card transactions, and SAR for M-Cycle reports, in order to accurately test and verify points transactions.
• Worked with SQL Server to access Points Navigator and identify customer data, linking history, and card status within the Points Engine.
• Utilized Rational Requisite Pro for requirements tracking and traceability.
• Used Agile iterative testing to execute day-to-day system and integration testing activities, including test case/script execution, under the general direction of a Quality Assurance Lead.
• Utilized Rational Clear quest for tracking defects and generating various graphs to help analyze test results, and communicate defect reports for each testing iteration.
• Created and maintained a Test Data Mapping document for all Online Banking and Redemption Test scripts, and ensured that all scripts were accurately mapped and easily traceable to Test Cases and Project Requirements.
• Participated in weekly status meetings, and coordinated with Developers and Testers to resolve and close defects.

Environment: CICS Mainframe (CIMS, FDR, SAR), Windows XP, SQL Navigator, Java, HTML, Ms-Word, MS Excel, UNIX, Rational Tools (Test Manager, Requisite Pro, Clear Quest), QTP, NetMeeting, WebEx Conferencing.

Confidential,Columbus, OH May 2004 – August 2007
Quality Assurance Analyst (Contract)

This project involved creating online web portal which allowed users to access their credit card information, make inquiries, pay bills, obtain transaction details, download account information, request statements, and change account information. I worked as part of the testing team, and communicated effectively with members of all project related groups to ensure project and user requirements were met.

Responsibilities:

• Used Mercury tools for the web testing. The main focus during the testing was to provide ongoing support for enhancement of software quality processes, evaluate stability and technical compliance of the web site.
• Test cases were written in Test Director. Manual Testing was performed for the execution of a large number of test cases, which includes the testing of the basic functionality of the Web Page and GUI. Performed browser page testing that included testing the properties of the objects on the Web Page, input forms, field validations etc.
• Performed Integration testing to ensure that all modules functioned well together as expected.
• Account Processing: These tests validated that the individual client account process functioned as expected.
• Security Testing: Security testing validated that the application could be accessed and that security correctly allowed and disallowed user actions as expected.
• Reviewed Test Requirement Documents and the creation of the Master Test Plan.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Collaborated with business users and development teams to determine User Acceptance Testing requirements.

Environment: Windows NT/2000, Oracle, .Net, TSL, Mercury Test Director, QTP, J2EE, Java, HTML, Ms-Word, MS Excel, UNIX, AS400, RPG, Rational Clear Quest