Programmer Analyst Resume

Programmer Analyst

Summary of Qualifications

Technically inclined, accomplished, and analytical professional, with comprehensive years of experience and commendable strengths in planning, developing, and analyzing computer programs, complemented with in-depth knowledge of programming techniques and computer systems. Equipped with proven adeptness in improving current systems by assessing problems; restructuring practices and procedures; creating modifications; analyzing software purchases; and implementing changes. Skilled at identifying efficiency of software performance through research and data collection. Capable of maximizing business and IT operations through formulating cost-effective solutions, combined with ability in exceeding expectations and rendering optimum level of service regardless of time constraints or special considerations. Possess superior problem resolution, interpersonal, communication, and user relations and support expertise. Core competencies include:

System Improvement and Upgrade | Software Administration and Development
Application Databases and Program Design | Technical Support and Troubleshooting | Technology Needs Analysis

Technical Skills

Equipment Summary: A/S400, System 38, and PCs
Languages: RPG II, RPG III, RPG IV, RPG ILE, QUIRY, RLU, SUB-FILES, SDA, DFU, DBU, SQL, CL, CLP, TURNOVER, and Spool Flex
Applications: Cost Accounting, Billing, Sales and Marketing, Labor Reporting, Accounts Receivable, Payroll, Order Entry, Work Order, Accounts Payables, Human Resources, Manufacturing, Fixed Assets, General Ledger, Inventory, Bill of Material, Service Order, and CABs
Software: Lotus 1-2-3 and Microsoft Office Suite: Word and Excel

Professional Experience

Programmer Analyst, Confidential | Yadkinville, NC, USA | 2002-2012

Served as key contributor in the development of work order system as well as full improvement and redesign of the general ledger system.
Led all initiatives in the creation of fixed asset and vehicle maintenance systems.
Expertly administered the maintenance of various systems containing records of bad debts, capital credits, service order, CABs (carrier access bills), accounts payable, purchasing, accounts receivables, customer service, payments, and tariffs.

Corporate Programmer Analyst, Confidential | Mooresville, NC, USA | 1997-2002

Engaged in and collaborated closely with user community in developing systems for customer service, warehouse, manufacturing, accounting, and purchasing.
Efficiently performed maintenance and upgrade of the following:

Customer Service: order entry and invoicing systems
Warehouse: inventory system for picking slips, packing slips, and bills of lading
Accounting: accounts receivable and payable systems
Purchasing: system for vendor invoicing to store's inventory
Manufacturing: production scheduling system

Corporate Programmer Analyst, Confidential | Montreal, Quebec, Canada | 1987-1997

Successfully integrated new plans and operations into existing programs, resulting in systems maintenance and improvement.
Demonstrated proficiency in developing system and programs that addressed new business needs and in integrating PCs into the mainframe environment.
Managed the design of bilingual applications for Canadian operations.
Functioned as technician in charge of identifying and troubleshooting PC problems and emulation cards.

Programmer Analyst, Confidential | Lanchine, Quebec, Canada | 1981-1987

Rendered efficient service in managing and completing payroll applications.
Maximized operations workflow by creating and implementing online programs, such as payroll, inventory, accounting system, and IPICS accounting general ledger.
Handled the development and installation of online order entry system.
Played an integral role as key member of the team responsible for the conversion of System 3 into System38.

Education

Coursework in Computer Science
Coursework in Management Information Systems

Professional Development

Computer Operators Diploma
Certificate in Analysis
SQL Training

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