SUMMARY:

• Has over 6 years of experience in IT as a Software Quality assurance engineer
• Performed System Testing and Performance Testing of various applications including Client Server and Web-based.
• Strong knowledge of Software Development Life Cycle (SDLC) and QA Methodologies.
• Good Experience in testing on various Technologies like Client Server, Web-based, PDA’s, using Manual testing techniques.
• Excellent Knowledge of developing Unix Shell Scripts from Scratch. Good knowledge of vi editor.
• Excellent experience in planning and executing Functional testing, Regression testing and Performance Testing.
• Good experience in Performance testing Applications using LoadRunner. Good Knowledge of the three modules, VUGEN, Controller and Analyzer.
• Ability to write test plan, Test Requirements, test cases from scratch.
• Very Sound knowledge in Test Methodology like V-model.
• Good Interpersonal skills with good communication skills.

Technical Skills:

Operating Systems: Sun Solaris 8.0, Windows 9x/NT/2000/XP, Linux
Languages: C/C++, VB, TSL, VB Script
RDBMS: Oracle 8i/9i, MS SQL Server, Sybase and DB2
Web Technologies: HTML, XML, ASP, Java Script, Java Servlets, JSP, FrontPage,
Packages: MS-Office, MS-Access, and MS-Excel
GUI Tools: Oracle Developer 2000 and Visual Basic.
Testing Tools: QuickTestPro 8.2/9.1, WinRunner 7.0/7.2, Quality Center 8.2, LoadRunner 8.1

PROFESSIONAL EXPERIENCE

Confidential,Houston, TX
QA Tester Jan’07 – Till Date

Confidential,provides Personal Auto Insurance to its Customers. AIG is developing a new web-enabled portal for its Principle agents and Home Office Employees. Using this Secured portal, the agents/Employees will be able to Perform Quotes, Applications and Endorsements of Insurance Policies.

Responsibilities.

• Developed test requirements by decomposing the functional requirements and interacted with end-users, business analysts and developers.
• Studied high level design documents and flow charts and interacted with business analysts and functional managers to clarify issues upon business requirements
• Involved in the development of test plans, test scenarios and test strategies to facilitate the process of testing
• Involved in Project Planning and drove and guided a team of 10.
• Developed test matrices to trace various requirements and scenarios to appropriate test scripts
• Developed test cases; Executed them using Test Director to perform manual testing on the application
• Extensively used VB Scripting with QTP while creating the automation framework.
• Developed SQL queries in Oracle to test the JAVA application for data integrity
• Compared actual and expected test results, discussed the defects in defect meeting with development team
• Worked independently while working on the project with QTP.
• Developed Korn Shell Scripts to Validate Database entries in Backend.
• Participated in bug triage meetings with developers to validate the severity of the bug and responsible for tracking of the bug life cycle using Test Director
• Performed Automation Testing of the Application using QTP 9.0. Identified and developed Re-usable Actions to enhance re-usability of Code.
• Designed and created Process and Methodology document for Load / Stress Testing
• Created Vuser scripts in Vugen, added checkpoints, transactions, rendezvous points, created parameters, and performed correlation to enhance Recorded Scripts. Performed IP Spoofing to masquerade Client IP addresses.
• Scaled the Scripts with 150 Vusers. Created the Scenario’s for Different Load Models as defined in the test plan.
• Captured the Various Metrics and reported to Management,
• Configured Oracle, WebSphere, Solaris Resource monitors among other to capture various metrics.

Environment: Test Director 8.0, QTP , LoadRunner, Java JDK 1.4, J2EE, EJB’s, Websphere 5.0, Oracle 8i, Sun Solaris 8.0,

Confidential,Boston, Massachusetts Jun’05 – Jan’07
QA Tester

Confidential,provides Personal and Enterprise Health Insurance to its Customers. Blue Cross Blue Shield is developing an updated web based portal for its brokers (BlueLinks for Brokers). Using this Secured portal, brokers will be able to Perform Quotes, Applications and Endorsements of Insurance Policies.

Responsibilities.
Analyzed requirements and maintained Requirements Traceability Matrix.
Developed test plan and test cases based on Business Line Functional Requirements.
Developed and enhanced test scripts for quality assurance and user acceptance testing.
Conducted manual testing and automated testing using Mercury Interactive Quick Test Professional 9.0
Extensively worked on QTP VB Scripting and developed automation framework for the entire test team.
Enhanced the automated test scripts by parameterization, co-relation, check points verifications and regular expressions.
Developed and maintained the daily refresh of the test data.
Verified authentication and authorization as a part of Security Testing.
Performed Regression Testing for each updates/enhancements/bug fixes of the application.
Performed Data driven testing by executing test scripts developed in VBScript - Mercury Interactive Quick Test Professional (QTP).
Involved in Project Planning and drove and guided a team of 15.
Conducted Functional testing, System testing and End-to-end testing.
Executed SQL queries as a part of backend testing and data validation.
Generated and maintained defect reports, test case status reports on regular basis using Quality Center 8.2.
Managed Test Scenarios, Test Cases, Test Steps and expected Results in Quality Center.
Assisted and participated in Performance testing, load testing and stress testing using Load Runner 8.1 and analyzing the test results
Retrieved data and returned new XML objects from existing XML data.
XML checkpoints were used to check the contents of the individual XML data files of the Java application.
Actively participated in enhancement meetings, triage meeting and project meetings.

Environment: Quality Center 8.2, QTP 8.2/9.1, LoadRunner 8.1, Websphere 5.0, Oracle 8i, Sun Solaris 8.0,

Confidential,Birmingham, Alabama Jul’04 – Jun’05
QA Tester

Confidential,provides Personal Auto Insurance to
its Customers. Infinity is developing a new web-enabled portal for its Principle agents and
Home Office Employees. Using this Secured portal, the agents/Employees will be able to
Perform Quotes, Applications and Endorsements of Insurance Policies.

Responsibilities.

• Developed test requirements by decomposing the functional requirements and interacted with end-users, business analysts and developers.
• Involved in Project Planning and drove and guided a team of 10.
• Studied high level design documents and flow charts and interacted with business analysts and functional managers to clarify issues upon business requirements
• Involved in the development of test plans, test scenarios and test strategies to facilitate the process of testing
• Performed Data driven and keyword driven testing by executing test scripts developed in VBScript - Mercury Interactive Quick Test Professional (QTP)
• Created descriptive programming using VB Scripting and created various frameworks.
• Developed test matrices to trace various requirements and scenarios to appropriate test scripts
• Developed test cases; Executed them using Test Director to perform manual testing on the application
• Developed SQL queries in Oracle to test the application for data integrity
• Compared actual and expected test results, discussed the defects in defect meeting with development team
• Developed Korn Shell Scripts to Validate Database entries in Backend.
• Participated in bug triage meetings with developers to validate the severity of the bug and responsible for tracking of the bug life cycle using Test Director
• Performed Automation Testing of the Application using QTP 6.5. Identified and developed Re-usable Actions to enhance re-usability of Code.
• Designed and created Process and Methodology document for Load / Stress Testing
• Created Vuser scripts in Vugen, added checkpoints, transactions, rendezvous points, created parameters, and performed correlation to enhance Recorded Scripts. Performed IP Spoofing to masquerade Client IP addresses.
• Scaled the Scripts with 150 Vusers. Created the Scenario’s for Different Load Models as defined in the test plan.
• Captured the Various Metrics and reported to Management,
• Configured Oracle, WebSphere, Solaris Resource monitors among other to capture various metrics.

Environment: Test Director 8.0, QTP 6.5, LoadRunner 8.0, Java JDK 1.4, J2EE, EJB’s, Websphere 5.0, Oracle 8i, Sun Solaris 8.0,

Confidential,PA Nov’03 – Jun’04
QA Lead

Confidential,Developed a Field Sales bulletin application used by its Sales Representatives for sending new and updated Sales bulletins for Merck headquarters. Project involved the use of PDA’s by field Sales Representatives (geographically distributed) across the country to get potential sales ventures (sent on a weekly schedule by Merck,) and syncing their appointment schedules with Master appointment Schedules at Merck Head Quarters.

Responsibilities:

• Analyze Business requirements and develop test plan for end to end testing.
• Extract test cases from the requirement specification and Design documents and write detail test procedures in Test Director to cover the entire functionality of the application.
• Input the requirements in Test Director and trace the requirements to the test cases
• Performed manual testing on different modules of the application using Test Director
• Automated the test cases by developing VBScript using QTP. Responsible for maintaining the Object Repositories across various releases.
• Involved in Project Planning and drove and guided a team of 10.
• Enhanced the scripts to perform data driven testing and validated the test results
• Enhanced the scripts by inserting checkpoints and solved the synchronization problems using the synchronization points
• Identified the custom objects in the AUT and mapped them to the standard objects
• Audit the test cases with the Project team members
• Maintain test case matrix to report the execution of test cases.
• Perform Regression testing against every build of the application.
• Perform testing of the application on different user configurations

Environment: Test Director 7.6, QTP 6.0, C#, .NET, ASP.NET, Windows CE, Toshiba PDA, HTML,
Oracle 8i,

Confidential,Herndon, VA Aug’02-Oct’03
QA Tester

Confidential,provides various telecommunications products and services to its residential and business customers. Nextel developed Smart Connect CRM application which is used by their sales representatives and sales managers to manage the Territory trees, Leads, Opportunities and Quotes. Worked on Sales Management Module including Pre-Sales etc and Order Management Module. Involved in Functional and Performance testing of these two modules.

Requirements

• Interacted with Business teams and Developers to understand business requirements.
• Prepared Test Requirements based on Business Requirements documentation.
• Written Manual Test Cases based on Screenshots in Test Director, organized, executed the test cases.
• Participated in status, team meetings, brain storming sessions and communicated, discussed clarified Quality Assurance issues.
• Develop automated test scripts using WinRunner.
• Interacting with Developers and Business Analyst regarding requirements, test scenarios, and defects.
• Developing test cases for functional, security and regression testing
• Communicated status and resource needs directly to QA and Development managers as needed in the form of reports, metrics.
• Proposed, designed, implemented, maintained automated test frameworks.
• Create Test Data according to various test scenarios with the help of batch scripts and use this test data for the test cases.

Environment: Windows 2000/XP, WinRunner 7.2, Test Director 7.6, JavaScript, VB.NET, Oracle 8i

Confidential,Omaha, Nebraska Mar’01 – Jul’02
QA Lead

Confidential,provides financial services to its customers with Web-based access to Personal/Business Account Services. First National Bank specializes in Providing Card Services, Loans, Life Insurance etc. Worked with the Card Services Dept: Credit Card and Check Card.

Responsibilities:

• Analyzed Business Requirement Document and involved in developing the test plan
• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements using Test Director
• Performed functional, integration, system and data integrity testing
• Developed and executed SQL queries for backend testing
• Performed testing on customer databases to validate the eligibility criteria for multi level pricing, house accounts etc..
• Performed manual testing on the developed test cases
• Performed ad-hoc testing on the application to test how it performs when it encounters unexpected data
• Reported defects using Test Director and interacted with developers to resolve any defects/issues
• Used Winrunner to automate Core Functionalities including Bill-Pay, Dispute Management etc
• Performed Stress Testing on the Application using LoadRunner 7.0. Used Web protocol to record Vusers.

Environment: LoadRunner 7.0, Test Director 7.0, WinRunner 7.0 Visual Basic, Windows NT/2000, UNIX, Oracle 8i, SQL Server, MS Office