Professional Summary:

• 7 years of extensive experience as IT Professional specializing in Quality Assurance Testing.
• 1 years in manual testing, 6 years in automation testing.
• Previously worked with banking, communication, Management and Warranties Domain.
• Great process knowledge of Software Development Life Cycle like Waterfall, Spiral, Rational Unified Process and understanding of various Test methodologies.
• Proficient in writing SQL scripts, Stored Procedures and functions for database testing.
• Extensive experience in Functional, Regression and Performance testing.
• Hands-on experience with state-of-the-art tools such as HP Mercury QTP for functional automation and Load runner for performance/load automated testing.
• Extensive experience in reviewing and understanding business and testing requirements and writing detailed test plans, test cases, test scripts and expected results.
• Expertise in analyzing business requirements to develop and document test plans and test strategies, use cases, test scenarios, test cases, test metrics and defect reports.
• Experience with Test Director and Quality Center for maintaining and executing test cases, Defect Management and Bug Tracking.
• Experience in J meter for performance and functional testing.
• Have a very good experience in understanding the concepts of WFA/WFAC/TIRKS/FOMS/POTS and in Testing all the scenarios for different work requests.
• Experience in Selenium test for developing of script .
• Utilize MSP Project for system upgrades, reporting and system performance. Simulated end-to-end application scenarios and demonstrated how individual modules will interface with each other in production. Scheduled project deployments and delivery with HIPPA compliances.
• Ability to know business rules quickly.
• Experience in Manual testing.
• Experience in Selenium IDE.
• Back-end testing experience with SQL.
• Experience in testing database applications based on RDBMS in ORACLE & SQL Server.
• Good documentation experience in creating Technical Reviews, Reports & Strategy.
• Ability to work under strict deadlines & high pace environment.
• Very strong SQL Experience .
• Good Experience in UNIX.
• Worked independently as well as in team and experienced in coordinating with different groups in projects.
• Excellent Communication, Interpersonal and Leadership skills. Self-motivated, quick learner and a team player.

Technical Skills:

Windows XP, NT, 2003, 2000, 98, 95, Linux

Project Methodologies:

Rational Unified Process, OOD, UML, SDLC, Waterfall, Agile,Spiral.

Databases:

Oracle 8i/9i, SQL Server 2000, MS Access

Computer Skills:

SQL, PL/SQL, Advance Excel (Data functions, Pivot tables, Reference Lookups etc), Access

Scripting Languages:

VBScript, Java script

Documentation Tools:

MS Office, MS Visio Pro, MS Project

Testing Tools and Bug Tracking:

QTP, Winrunner, QC, Bugzilla, Load runner , Test Director, Selenium, J meter.

Languages:

.NET, C#, ASP,C, C++, Visual Basic, Java

Professional Experience:

Client Name: Confidential,VA November2009–Till Date
Role: QA Analys
Description of the Project:
Confidential,is the largest locally-based banking company . It was formerly held and controlled by the B.F. Saul Real Estate Investment Trust; B. Francis Saul II, who founded the REIT and is the grandson of the founder of the BF Saul Company, served as its chairman.
This is Online Banking project is the bank’s primary fund transfer system that enables fast and secure processing and transfers of multi-currency payments. Bank customers can do online registrations, electronic payments, can make purchases at merchant locations or can withdraw money around the globe at VISA supported ATMs.
Responsibilities:

• Reviewed the Business Requirement Document, Software Requirement Specifications and Use cases in the initial phase QA process.
• Involved in preparing Test Plan, Test Methodology, Test Cases, Test Script based on Business Requirements Document (BRD).
• Developed Test scripts for functional and Regression Testing using QTP.
• Checking the functionality of the application using checkpoints.
• Performed integration and functional, regression testing on various platforms and different versions of the application.
• Executed regression testing for all critical transactions.
• Created different types of scenarios to run with the available virtual users.
• Used QC to develop UAT for documents .
• Developed strong SQL queries.
• Involved in Manual Testing for some modules.
• Responsible for preparing Weekly/Monthly Status Reports for upper management.
• Involved in UAT Testing and Used Quality Centre to report bugs.
• Actively participated in Status reporting meetings and interacted with Development to discuss the technical issues.
• Wrote Complex Sql Queries to retrieve the data from various Tables and to test the database.

Environment: Windows NT/2000, .NET, C#, UNIX, VB 6.0, Oracle, SQL Server, TOAD, IIS, Quality Center and QTP .
Client Name: Confidential,Tampa Noverber2007-August2009
Role: QA Lead
Description of the Project:
Confidential,is one of the leading telecom sectors in USA eCO Systems project involves three applications namely eCenter/eVisor/eCOT. All the three applications were merged in order to improve the efficiency of Technicians and their Supervisors that work within the Central Office and Operations Centers with less human intervention throughout the business process. eCO Systems will significantly enhance existing capabilities within Verizon Network Operations through the standardization and automation of complex work processes, management and presentation of data used in those work processes, and providing new flexibility to quickly and accurately implement changes in those work processes. This project is targeted to all Supervisors, technicians and NDC dispatchers and it plays a very important role in near future.
Responsibilities:

• Leading the Testing Team & coordinated test effort.
• Participated in the full Testing Life-Cycle from analyzing Business Requirements.
• Preparation of Test Plan & Test Design Specifications.
• Coordinated the efforts of a small team (2-4) of test personnel to perform comprehensive testing of the advanced reporting sub-system.
• Performed change version control processes to ensure the stability, availability and data integrity of production environment.
• Checking the application by giving different input by data driven method .
• Created and debug QTP Script using VB Scripting as per Test Scenarios.
• Generated results report using QTP, Used various types of Checkpoints like Bitmap, Database, Table, Text, XML.
• Used Quality Center for reposting result.
• Extensively worked using DDL and DML Statements.
• Created User-Acceptance Test scripts (UAT) and assisted Subject Matter Experts (SME’S)
• Maintained defects in Quality Center based on Defect Tracking Life Cycle.
• Performed backend testing using SQL queries and verified data integrity on bulk file status.
• Maintained Traceability matrix and performed Gap Analysis.
• Handling Configuration Management Configure for optimal settings and configuration.
• Monitor test environment and maintain version control based on QA standard.

Environment: Java, Web Sphere, DB2, Lotus notes, Windows 98/2000/NT/AIX, MAINFRAMES.

Client Name: Confidential,CA January2006-October2007
Role: Quality Assurance (QA) Tester
Description of the Project: Confidential,complaint one stop solution for US healthcare market. E-HIMS is J2EE based n-tier application. This application consists of 8 different modules to cater the need of Physician Practices and Hospitals (Providers). The features integrated in e-HIMS are organized under the different modules: Scheduling, Registration, Case Management, Billing, Credentialing, Inventory, Administration and Security.
Responsibilities:

• Reviewed the Business Requirement Document, System Requirement Specifications and use cases in the initial phase of development for J2EE Application.
• Developed and modified complex Test Scripts where Performance, Efficiency, and Reliability were critical.
• Performed integration and regression testing on various platforms and different versions of the application.
• Performed White Box and Block Box Testing.
• Executed regression testing for all Medical claims and critical transactions.
• Identified bottlenecks, data errors and integration problems and revised application to enhance performance.
• Developed strong SQL queries
• Used J meter tool for application performance .
• Tested HIPAA Transactions & Code Sets HL7Standards like (270,271,276,277,820- Premium Payment for enrolled health plan members, 834– Enrollment /Dis-enrollment to a health plan, 835, 837 ...etc.) for smooth transition into EDI environment.
• Responsible for preparing Weekly and Monthly Status Reports for upper management.
• Used Test Director to report bugs.
• Used QC.
• Actively participated in Status reporting meetings and interacted with Development to discuss the technical issues.

Environment: WinRunner7.1, Test Director5.0, Load Runner 5.0, J2EE, Oracle8.0, Pega PRPC, Windows NT and Toad.

Confidential,India
Project# 1
Client Name: Confidential, July2004– Deceber2005
Role: QA Engineer
Description of the Project:
This is a web-based project developed for the motor vehicle dealers to facilitate their customers to claim their warranties. It has a sophisticated rule engine to determine and validate the claims based on different criteria and gives the score for automated or manual processing of claims.
Responsibilities:

• Reviewed the Business Requirement Document, System Requirement Specifications and use cases in the initial phase of development.
• Involved in preparing Test Cases, Test Script based on Business Requirements Document (BRD).
• Developed the test cases to test Functionality, interface of the application.
• Performed Manual and Automated Testing on different modules of the application.
• Tested HIPAA Transactions & Code Sets HL7Standards.
• Tests were planned and managed using Test Director.
• Wrote PL/SQL Queries to retrieve the data from various Tables and to test the database.
• Tracked and reported bugs using Test Director.
• Participated in specification documents reviews, test plans reviews, and daily bug triage meetings.
• Documenting and Reviewing test cases, test results, test defects, and problem resolutions.
• Tested the rule engine for the straight through claims processing and operator processing.
• Logging defects and working proactively with the QA team and developers to resolve any issues that inhibited testing.

Environment: Windows NT/2000, ASP.NET, IIS, SQL Server, Test Director.

Project# 2
Client Name: Confidential, January2003-February2004
Role: QA Engineer
Description of the Project:
This is a VOIP project developed using VC++, TAPI server and EPBX. The VocalWare Phone Application emulates a regular office phone just like the phone on the user’s desk. The difference is that the buttons are on the screen and the user operates them with the mouse or keyboard.
Responsibilities:

• Participated in specification documents reviews, test plans reviews, and daily bug triage meetings.
• Documenting and Reviewing test cases, test results, test defects, and problem resolutions.
• Primarily involved in testing application features like computer to computer calls, computer to phone calls, phone to computer calls, conference call, call on hold, skins and call logs.
• Executed Test Cases manually and have used Soft Ice for device driver testing.
• Have also done Code review as per the standard checklist.
• Have Logged defects and worked proactively with the QA team and developers to resolve any issues.
• Understood technical aspects of the system and derived test cases from the requirements.
• Designed and developed Test cases to test the functionality of the client.
• Created a Testing environment and Installed soft clients on windows 2000 Machines.
• Connected clients to SIP server running on Linux Platform.
• Understood the SIP Protocol and tested the client.
• Tested the client User Interface to know how each functionality works.
• Tested voice calls which included, three way calls, conference calls and long call scenarios.
• Designed and developed scenarios to test video functionality which included video calls and video conferencing.
• Prepared test cases for testing presence state, Instant message, file transfer, Web-Push functionality.
• Ensured Multi-Point Application sharing worked properly with multiple clients.

Environment: Windows NT/2000, VC++, VB 6.0, TAPI Server, Test Director,QTP.

Education:

BE

Certifications and Training:

Certifications in C, C++, .NET.