SUMMARY:

• Confidential, hands - on leader with comprehensive mix of business and technical expertise.
• Strategic problem solver who develops and executes creative solutions with perseverance across all levels of the organization.
• Over 25 solid years of full lifecycle software development, deployment, training, managed services, consulting and customer support experience.
• Proficient in developing methodologies, managing processes, leading productive teams and growing the business while driving high levels of customer satisfaction.
• Core competencies include:
• Business & Requirements Analysis Data Analysis / Database Development Account Management
• Client Program & Service Delivery Application Development QA / UAT Team Building & Leadership
• Business/Management Consulting Configuration Management

TECHNICAL SKILLS:

• Microsoft Office Productivity Tools
• Unidata
• Universe
• PICKbasic
• REVELATION
• Advanced Revelation
• System Builder
• SQLSharepoint
• HTML
• Linux
• Visual Basic
• PVCS Version Manager
• PVCS Tracker
• FORTRAN (WATFIV)
• COBOL
• Pascal
• Solaris

PROFESSIONAL EXPERIENCE:

Confidential

Senior Analyst Technical

Responsibilities:

• Manage ongoing data requirements specific to business requirements ensuring data integrity via Source to Target Maps, Data Models,
• Data Warehousing, Business Intelligence, and ETL tools
• Interact with both internal technical team members and external customers, end-users:
• Perform as liaison between business and IT departments to ensure proper communication of each department’s needs and expectations
• Provide support and implement software solutions for clients: Develop the application as defined in the Design Specification utilizing Configuration Management (CM)
• Perform Quality Assurance (QA) Unit, Integration, Regression, as well as User Acceptance Testing (UAT) of developed software
• Create and maintain written technical and best practices documentation: Provide User Test Support and Procedure documentation during the testing process
• Perform onsite training and demonstrations: Provide in-house and Client Training; mentor staff team members
• Install newly developed enhancement into User’s Production environment

Confidential

Senior Programmer/Analyst

Responsibilities:

• Automated and documented each of the Coprocess steps for the purpose of training the Operations department to continue scheduled runs
• Maintained and enhanced system which included billing and bill file Confidential, claims processing, membership, accounts payable, check processing and check file Confidential
• Utilized Agile SDLC methodology to include CM / QA / UAT
• Supported field offices and Customers
• Performed annual modifications well as completion of filing run

Confidential

Senior Programmer/Analyst, Southfield, MI

Responsibilities:

• Composed detailed design documentation for new Client software development
• Completed code requirements for both new development and maintenance of existing software
• Performed all levels of Quality Assurance testing and implementation requirements
• Experience included EDI processes
• Development for CSC’s Confidential system was performed in Universe and System Builder coupled with IDEA.

Confidential

Senior Programmer/Analyst

Responsibilities:

• Responsible for the design and development incorporating the HIPPA compliance standards into software
• Appointed to manage the complete re-engineering and redesign of the billing engine within the Accounts Receivable Billing System
• Greatly increased revenue for Principal by completing extensive enhancements and software modifications to the Accounts Receivable billing system
• Voluntarily responsible for system data integrity; Performed data analysis and developed routines to search for and correct data corruption in addition to trouble-shooting and resolving the cause
• Gained extensive experience with Claims Processing
• Utilized Agile SDLC methodology to include CM / QA / UAT
• Experience included EDI processes
• Development for Principal’s CSC Confidential system was performed in Unidata, Relational database environment.

Confidential

Program Manager

Responsibilities:

• Managed a team of 33 individuals
• Coordinated all software development utilizing, full life-cycle methodology, to ensure correlation with the requirements dictated by the Project Management Office (PMO)
• Ensured tasking was completed accurately and in a timely manner to meet prescribed deadlines
• Produced weekly/monthly reports of project status and budget, technical tasking and financial plans
• Reviewed current as well as future enhancements to the hardware, communications, and development platform software to ensure that the requirements of the contract were met through these resources
• Developed personnel performance plans and conducted personnel evaluations
• Utilized Agile SDLC methodology to include CM / QA / UAT
• The CFM development and production environments included the Sequoia 400, Sun 2000, and Confidential 9000 utilizing several software applications including PICK & Unidata Relational database environment, UNIX, C, Oracle, and FoxPro.

Confidential

Team Leader

Responsibilities:

• Supervised a staff of seven programmer/analysts in the analysis, design, coding, testing, and debugging of all PICK software for the Confidential
• Independently developed a complex security system to preclude unauthorized access to the CFM System
• Independently developed an intricate tender editing routine used within the CFM System to ensure the integrity of data
• Incorporated user-friendly functionality into the CFM system to include redesign of input screen format as well as on-line user help
• Instituted Quality Assurance and Configuration Management of all software development on the project
• Utilized Agile SDLC methodology to include CM / QA / UAT
• Automated procedures to ensure software and data integrity
• Managed extensive project development in EDI.

Confidential

MIS Manager

Responsibilities:

• Responsible for analysis, design, development and maintenance, as well as supervisory duties for an in-house PICK-based system
• Applications included customer service, ordering (network administration), shipping, contract administration, telemarketing, and sales
• Provided training and assistance for more than 100 users
• Managed daily operations of all hardware and peripherals
• Used an ADDS Mentor 7000 system under PICK, Relational database environment.

Confidential

Senior Programmer/Analyst

Responsibilities:

• Key contributor to the system design and development of a top-level maximum priority system to be used throughout the Defense Intelligence Agency (DIA)
• Coordinated tasking schedule and revision updates
• Supervised junior programmers, quality assurance testers, and technical writing staff
• Conducted customer correspondence/assistance
• Provided system installation and instruction