Professional Experience

• 6 + years of successful career in diversified fields of Quality Assurance and Software Testing.
• Good understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Bug life cycle.
• Worked extensively on web-based (.Net/Java), Insurance, Billing domain applications.
• Expertise in manual testing using methodologies like V-Model and Agile.
• Worked for clients like Cox Communications, MassMutual, Manulife, Desjardins, General Information Services Inc. and Lendia.
• Experience using Web Service applications.
• Good understanding of UDDI (Universal description, definition, integration), WSDL (Web service description language), SOATest (Service- Oriented- Architectures) , SOAP( Simple object access protocol) requests and responses in SOAP.
• Involved in the preparation Build Analysis Report, Daily Test Cases status Report, Weekly/Monthly status reports.
• Fair Knowledge on ISO, CMM & Six Sigma standards.
• Involved in deployment activities for testing and client Environment.
• Preparing and presenting reports and recommendations.
• Proficient in validating relational database systems (Oracle, DB2, Sybase, MS-Access and SQL Server) by querying through SQL.
• Handled challenging responsibilities of providing product training at early stage of career.

Key Skills

Languages : SQL, C, C++, Java
XML Technologies : XML, XPath, SOAP, WSDL
Databases : Oracle, DB2
Application Server : Weblogic, Websphere
Conf. Management Tools : VSS, WinCVS.
Bug Tracking Tools : Quality Center, Planet Track, Bug zero, Bugzilla.
Test Management Tools : RTH (Requirements and Testing Hub)

Education

Qualifications Bachelor of Technology in Computer Science Engineering

Achievements / Awards

• Received KUDOS award for The Policy Processor product testing
• Received client recognition award for project CBTS
• Received senior management applauds for being part of successful project deliveries with utmost commitment levels and smart work to meet tough timelines.

Assignments

Confidential,Atlanta, GA
Software Quality Analyst
06/2011 – Till date

Project Description:
Confidential,are fee-based PC support services that are not covered by Cox’s standard technical support. CBTS services are offered to all CB (Cox Business) customers residential who need additional PC or Cable support.
CB customers can purchase tech support services for single-incident resolution or they may choose a recurring payment subscription plan that covers all of their tech support needs. CBTS subscriptions are contract-based plans that incur an early termination fee if the customer chooses to end their subscription before the contractual term.

Responsibilities:

• Testing Web Services, Java application testing, automated test tools (SoapUI).
• Invoke WebServices URL with the XML file and receive response for different operations.
• Import the WSDL files from Server and file system through Service Test Management and store it in Quality Centre.
• Participated in Web services XML testing using SOATest and SoapUI
• Experience in Web Services Testing using the HP-Service Test.
• Tested different web services that include 25-30 services.
• Extensive experience on Webservices testing using various party tools like SOATest, SOAPUI, Internal XML submission tool.
• Coordinating with Development, DBA, Production Support teams, Off-shore team and updating team managements with testing status, results, issues, risks etc.
• Developing test plan with objectives, scope, strategy of testing, workload design and testing process.
• Reviewing the BDD/Approach documents for testability.
• Developed and executed several SQL queries in DB2 as a part of backend testing using TOAD and involved in data validation and verifying data-integrity.
• Analyze requirements and specifications for potential performance risks/issues.
• Ensure future software releases meet the Organization’s business requirements and SLA’s
• Developing test scenarios, test cases and test data.
• Design of test cases for User Acceptance Testing (UAT) and System Integration Testing (SIT).
• Mapping requirements, executing test cases and updating results in Quality Center.
• Preparing metrics on test cases executed and defects encountered.
• Analyze root cause going through Application logs and server logs.

Confidential,Enfield, CT
Software Quality Analyst / Test Coordinator
04/2009– 06/2011

Responsibilities:

• Participation in defect review meetings, Root Cause Analysis, functional discussions with business and development teams.
• Deployment activities in testing environment.
• Reporting and tracking of defects in bug tracking tool.
• Use QC for repository, reporting and tracking defects, and providing updates on resolved bugs.
• Documented the Test Results in Quality Center and worked with developers to resolve the Issues.
• Participated in Formal Reviews and walkthrough for preparing test cases.
• Conducted the Functional, Integration, End to End, Regression, User acceptance (UAT), Web Service, implementation and Production Support testing on the web application.
• Participated in weekly QA meetings to resolve technical issues.

Confidential,Boston, MA
Software Quality Analyst
05/2007 – 03/2009

Responsibilities:

• Handling complete testing activities for the following modules:

Administration of the System
Agent Verification and Setup

• Taking care of i18n fields in the above mentioned modules.
• Updating existing test cases according to product customizations for the client.
  Generating tractability matrix reports.
• Design of test cases for User Acceptance Testing (UAT) and System Integration Testing (SIT).
• Deployment activities in testing environment and client environment.
• Generating and maintaining test summary reports in RTH.
• Ensuring product delivery on schedule and regular/ timely updates on the project progress.

Confidential,USA
Dallas, TX
Software Quality Analyst
07/2006 – 04/2007
Responsibilities:

• Preparing high level and detailed test conditions.
• Reporting progress at regular status reporting meetings.
• Ensure test systems outages/problems are reported immediately and followed up.
• Ensure Entrance criteria are achieved prior to System Test start.
• Ensure Exit criteria are achieved prior to System Test signoff.
• Identifying Test Data.

Confidential,Atlanta, GA
Associate Technical Consultant
04/2005 - 06/2006

Responsibilities:

• Identifying End – End Scenarios for functionality testing.
• Preparing test cases for integration testing between Consumer, Advertiser and Administrator modules.
• Executing test cases and generating test summary reports.
• Automated the manual tests using QTP and enhanced the scripts by adding user defined functions.
• Reporting and tracking bugs using Bugzilla.