QA/Training Specialist Resume

Objective: A position office administration that fully utilizes my background and experience.

Experience

Confidential 01/08 - Present
El Paso, Texas
Employment Specialist
Provide employment services comprised of individual job matching preferences, assessments, resume preparation assistance, and labor market information. Have also served as facilitator delivering bilingual orientations on employment services

Confidential 06/07 - 12/07
Fort Bliss, Texas
QA/Training Specialist
Coordinated training for aircraft personnel. Assisted the site management office with business operations and deployments. Assisted in the restructuring of the client database system. Maintained database of trainings. Prepared a variety of aircraft training aids, and documents. Consulted with trraining providers to organize and assess course needs. Prepared statistical reports, and assisted with aircraft audits.

Confidential 09/05 - 05/07
El Paso, Texas
Substitute Teacher
Assisted secondary and elementary students in English, Science, Computer Literacy, Resource
Room instruction, Bilingual Education, Spanish, and English as a Second Language.

Confidential 12/03 - 05/05
El Paso, Texas
Instructor (Part-time)
Instructed in Windows, Microsoft Word, Excel, Access, PowerPoint, Microsoft Publisher, Internet/Email, HTML, and Keyboarding. Assisted students with instructional needs including: document formatting letters, memos, reports, proposals, resumes, newspapers, brochures, and flyers. Supervised lab operations, student enrollments, equipment and software installations.

Confidential 12/02 - 07/03
El Paso, Texas
Instructor (Part-time)
Provided adult basic education instruction in beginning and advanced levels of English as a Second Language. Prepared lesson plans, and prepared written lesson exercises and activities to build on reading, writing, listening and speaking competencies to assess learning benchmarks and to ensure course outcomes.

Confidential 9/00 - 11/02
El Paso, Texas
Instructor
Provided instruction to students enrolled in various business programs. Instruction consisted of computer software applications, office procedures, keyboarding, business communications and correspondence, business math, records management, career preparation and General Education Development (GED).

Confidential 10/99 - 5/00
El Paso, Texas
Customized Training
Project Assistant
Coordinated on-site and off-site training needs for manufacturers. Consulted with manufacturers to assess training needs. Coordinated course enrollments, developed new courses, and prepared course schedules Recruited faculty and consultants. Prepared and monitored faculty contracts and consultant agreements. Monitored account expenditures. Communicated with various vendors regarding the purchase and acquisition of training and instructional materials and supplies. Supervised faculty and clerical support staff. Dealt with various concerns pertaining to faculty and students.

Confidential 10/96 - 5/97
El Paso, Texas
Senior Secretary
Provided administrative assistance to the Northwest Center Director, nine Faculty Discipline Coordinators, students and part-time faculty. Monitored expense accounts and budgets for all disciplines. Prepared faculty and staff personnel contracts. Maintained personnel records, and monitored student enrollments with the Registrar's office. Prepared payroll, course outlines and syllabi. Coordinated activities and meetings with the Executive Dean's office. Trained and supervised work-study staff.El Paso Community College 11/89 - 10/96 Small Business Development Center El Paso, Texas

Business Technician
Provided administrative assistance to four Business Specialists. Managed client database, and screened prospective small business clientele. Provided resource assistance and basic business start-up counseling. Assisted in the preparation of loan proposals. Prepared monthly and quarterly statistical reports. Assisted in coordinating business development training workshops and seminars. Translated resource information and business documents from English to Spanish and Spanish to English. Worked with community agencies and organizations to coordinate activities.

Special Skills:

Professional Technical Writing
Bilingual English/Spanish
Desktop Publishing

Bachelor of Liberal Studies

Associate of Arts in Education

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