SUMMARY

Software Quality Assurance Engineer with more than 5 years of experience in Manual, Automation and Performance testing

• Experience in the Software Development Life Cycle (SDLC) methodologies such as the requirement analysis, design, development, testing and deployment.
• Experience in the Quality Assurance Life Cycle (QALC) starting from creating Test Plans, Test Cases, Test Scripts and Test Reports to perform different types of testing and validation.
• Expertise in defining, creating, documenting, verifying, and executing test cases and work with development team to resolve product issues and perform Functional testing, Integration testing, System testing, Performance testing, Load testing, User Acceptance testing (UAT).

Expertise in developing Test Scripts in, QTP 9.0, Load runner 8.1,Win runner 7.0, E-test suite, Test Director, Quality center.

• Experience of testing Siebel, Java, .Net Applications.
• Have experience in Retail, Pharmaceuticals and Insurance.

Expertise in creating and executing various kinds of Load and Stress testing scenario Experienced in setup and running of automation suits on multiple platforms – windows. Experienced in Defects Tracking, tools like Test Director and Quality Center Excellent knowledge of SDLC and life cycle management. Excellent communication, technical and interpersonal skills.

• Exceptionally well organized, strong work ethics and willingness to work hard to achieve employer objectives.

COMPUTER SKILLS

Test Automation Tools

QTP 9.1, Empirix e-test suite, Win runner 6.0

Load Testing tool

Loadrunner 7.8/8.1

Test management tools

Mercury Quality center and Test director

Languages

Visual Basic,C#,JAVA1.3,C,.Net,PLSQL

Bug Tracking Tools

Bugzilla and ONYX

Scripting languages

VB Script, XML, JavaScript, HTML

Databases

Oracle 9i/ 10.0/10i/11/11i, MS SQL Server 2000/2005, and MS Access 97/2000, Web Logic.

OS Expertise

Windows 95/98/2000/XP/NT 4.0 Server & WorkStation, Solaris

CRM

Siebel suite, Oracle financial 11i

Productivity

Office Suite 2003, Outlook, Adobe Suite

EDUCATION

Bachelors in Computer Science

WORK EXPERIENCE:

Confidential,PA

QA Tester Jun ‘ 2008 – May ‘2010.

Confidential,is a Retail (Cloths) network having approximately 2500 nationwide. Charming Shoppe’s has integrated Charming Shoppe’s B & M E-com stores data with cross town. This is because cross town merged with Charming Shoppe’s and cross town is having more sophisticated front end and backend infrastructure which will be useful for future expansion. So management has decided to integrate the B & M E-com stores of CS to cross town system.

Responsibilities:

• Review the business processes, Business Requirement Documents and Functional Specifications to understand the detailed project scope
• Analyze business processes and work flows and identify key areas concerning application functionality and behavior

Developed test cases and generated test data for testing application Involved in Charming Shoppe’s E-com applications such as Fashion Bug ,Lane Bryant and Catherine’s applications testing process Involved in both manual and automation testing.

• Created and Executed Automation Test Scripts from QC for Functional and Regression Testing using QTP 9.0.
• Parameterising the scripts in QTP to run the scripts for multiple sets of data using Data Table.
• Compared the Expected Results with the Actual Results and the Results are Stored at the Quality Center.
• Have good knowledge about Descriptive programming.
• Executed SQL queries to perform Back end testing.
• Performed Backend testing of Databases
• Conducted Requirement traceability matrix
• Conducted System Testing, Integration testing, Regression Testing, End-to-End testing

Used Quality Center to log any performance bugs.

• Developed test scripts for all the scenarios using mercury tool, Load Runner and enhanced the scripts through correlation, parameterization, additional user functions
• Involved in daily meetings with client regarding schedule, resource management and activity tracking

Interacted with the Developers and Business Analysts on a regular basis to resolve issue

• Tested applications in different environments (Development, QA)

Environment – .Net3.0,Oracle9i,Seibal 7.8,MainFrames,AS400,DB2,Terra Data, Windows XP, QTP 9.0, Quality Center , SQL, Web logic, Load runner. Confidential,Dallas Feb’2007-May ‘2008 QA Engineer

Confidential, provides a broad portfolio of business and technology solutions to help its clients worldwide improve their business performance. The Service Level Management (SLM) application is the continuous process of planning, coordinating, and drafting, agreeing, monitoring and reporting on Service Level Agreements (SLA). Service Level Management (SLM) process encompasses all activities around services and associated contracts. The EDS SLM process is consistent in scope and aligns with the ITIL framework.
Responsibilities:

• Review the business processes, High level Business Requirement Documents and Functional Specifications to understand the detailed project scope
• Analyze business processes and work flows and identify key areas concerning application functionality and behavior
• Developed test cases for functional areas in SLM module.
• Executed Test cases in functional area using Manual Testing
• Developed automated test scripts by adding VB script as necessary for functionality of Modules like Contracts, Reports and Contacts using QTP
• Conducted Requirement traceability matrix, System testing ,Integration testing and Regression testing
• Involved in EDS Company Master, Contacts, Contracts & Entitlements, Catalog and Analytics applications testing process Performed Integration testing with Siebel and Oblicore application
• Identified and tested defects in the application and reported them through Test director.
• Interacted with the Developers and Business Analysts on a regular basis to resolve issues
• Tested applications in different environments (Development, QA)

Environment: Siebel 7.7, Oblicore 3.1, QTP 8.2, Oracle 9i, TIBCO, Test Director 8.0, MS-word, MS-Project, Windows XP.

Confidential,IL Aug ‘2005 –Dec’ 2006 Test Engineer

Albertsons is one of the world\'s largest food and drug retailers, with annual revenues of approximately $38 billion. Based in Boise, Idaho, the Company employs more than 200,000 associates and operates approximately 2,300 retail and drug stores in 31 states, under banners including Albertsons, Jewel-Osco, Acme, Sav-on Drugs, Osco drug, Albertsons-Osco, Max Foods and Super Saver.

Responsibilities:

Extensively tested the applications, both manually and by automation Prepared Test Cases, Test conditions based on the Functional Specifications and Technical Design Document

• Created data driven test through QTP.
• Prepared and executed test cases for different modules.
• Developed test scripts for data driven, functional and regression testing.

Coordinated testing activities with testing team members. Properly documented the testing procedures Coordinated with the development team on a daily basis regarding bugs and issues. Complete ownership of lifecycles involved in Claims and Premiums Servicing Responsible in test plan, analysis and design Responsible for Manual Testing, Integration Testing, System Testing, Smoke Testing Developed automated test scripts and enhanced the scripts with VB script as necessary for functionality testing using QTP

• Developed test scripts for all the scenarios using mercury tool, Load Runner and enhanced the scripts through correlation, parameterization, additional user functions

Completely involved in test management for Claims Servicing in Test director Involved in defect management and defect reporting Environment: – Java, SQL Server 2005, QTP 8.2, Test Director 8.0, Load runner 6.0, Web services. Confidential,CA Aug ‘2004-July’2005 Test Engineer

Confidential,is a company which processes Auto, Life, Fire and commercial insurance. The APPS(Auto Policy Processing system) is the core system in Farmers Insurance Group which processes10 million auto policies. This system consists of following sub modules.

Data Capture: - The data that is required for processing a policy will be captured
through a set of online screens. There are more than 50 screens for capturing this data.

• Validation: - After capturing the data, we need to submit for validation. The validation consists of following sub modules. a) Pre Validation: In this area, the system will decide what needs to be called in validation depending upon type of transaction and other info. b) Driver assignment and rate class derivation: This is the area in which driver will be assigned to each vehicle and the rate at which the policy will be rated also decided. C) Chargeability: This is the area in which the system will decide the accidents and surcharges that needs to be charged. d) Discounts and surcharges: - This is the area in which various discounts/surcharges that are eligible to apply will be decided. e) Premium Determination: - This is the area in which the actual premium for a given policy will be computed based on discounts/surcharges and other info.
• Underwriter: - The under writer system consists of pre expert system and post expert system. Based on business rules, the expert system will decide whether to accept/decline the system. 95% of policies are processed automatically. Remaining 5% requires manual under writing.
• Downstream: - This sub system feeds the data that is required for all other legacy systems like batch, ACS, MIS etc

Responsibilities:

• Performed Manual and Automation testing of the application
• Created the test cases and tested each class with inputs based on the class structure.
• Developed Automated scripts for Applications using Win Runner
• Prepared the Bug Database (i.e., Listing the different bugs) for future reference and which is useful for Regression Testing.
• Involved in various testing types like Integration testing, Navigation testing and Regression testing on the application.
• Used Win Runner for functional testing and Load Runner for performance testing
• Attended periodical meeting with developers to resolve technical issues and investigated
• Performed system testing of product for functionality test, user-interface test

Environment: Win Runner 6.5, Load Runner 6.0, Test Director 6.5, Vb.net,
SQL server 2005, Windows 2000,Mainframe.