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Quality Engineer Resume

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SUMMARY

Accomplished, seasoned Quality Engineer with a solid background in manufacturing and Quality Systems,
with an exceptional blend of leadership, business and manufacturing industry knowledge. Skilled problem solver,
able to grasp complex systems and identify opportunities for improvement and resolution of critical issues.
Detail driven with outstanding communication skills and proven success with both customers and co workers.
Assumes mentor role and interacts well with diverse personalities.

Core Competencies Ï Management / Supervision Ï Supplier Qualification / Program Development Ï Quality System Development Ï Product / Process Engineering Ï New Product Introduction Ï ISO 9000, AS 9100, QS9000, UL, CSA, IPC 610 Ï Statistical Process Control (SPC) Ï Root Cause Analysis Ï Creative Problem Solving
Professional Experience:


Quality Engineer2008 to 2010
Confidential,Madison, Al

Product Quality engineer supporting Program Management and Manufacturing for three military and six
commercial customers in an electronics manufacturing environment.
Ï Weekly Defect Analysis (DPMO) to drive continual process improvement, corrective and preventative actions.
Ï Team leader for redevelopment of plant wide procedures.
Ï Responsible for purchased material, plant MRB, and returned material for assigned customers.
Ï In house auditing and corrective actions in support of ISO 9000and/ AS 9100.
Ï Developed and implemented Quality System procedures for Corrective Actions, Preventative Actions and Quality Alerts.

Quality Assurance Manager 2006 to 2008
Confidential,Melbourne, Fl

Managing the Quality Assurance and Document Control departments.
Ï Challenged with re instating a failed ISO 9000/2000 Certification, resulting in a new certification in six months.
Ï Developed and installed procedures for In Process inspection, Final Inspection, Warranty Returns, Discrepant Material.
Ï Established plant Customer Survey / Feedback program.

Program Quality Engineer 2000 to 2006
Confidential,Palm Bay FL

Program Quality Engineer, providing engineering support in the manufacture of printed circuit board assemblies,
in a contract-manufacturing environment, for multiple customer base.
Ï Analyzed and published SPC Data and Trends to drive corrective actions and process improvements.
Ï Provided support for Quality Management system / ISO 9000 and maintained UL / CSA certifications
Ï Analysis and resolution of customer complaints and field reliability issues.

Manufacturing Process Engineer 1999 to 2000
Confidential,Huntsville, AL (1yr contract)

Contract Engineering position, reporting to the Manufacturing Engineering manager
Ï Challenged with improving the overall process quality in Manufacturing and Box Build Assembly Processes
Ï Developed manufacturing instructions and processes for SMT and Box build product.
Ï Engineered and installed an automatic labeling process for high volume processor assembly.

Senior Quality Engineer1997 to 1999
Confidential,, Nashville, TN

Product Quality Engineer supporting Product Management, Divisional Rohm Sales Offices, and twelve
Rep Firms in the Evaluation and Failure Analysis of Electronic Components. Providing Customer
support for Product Claims, New Products, and Component Qualifications.
Ï Automotive Product support, QS9000, PPAP submissions for Ford, Delco, and Chrysler
Ï Component Failure Analysis, electrical testing, x-ray analysis, component decapsulation,
and generation of final analysis reports to customers.
Ï Provided engineering field support for Customer applications issues/problems

Senior Quality Engineer 1995 to 1997
Confidential,Pulaski, TN

Providing engineering support in the manufacture of printed circuit board assemblies in a contract manufacturing environment.
Ï Continual Process Evaluation for improvement of SMT and Thru Hole manufacturing processes.
Ï Successfully completed New Customer Product startups for four Major accounts.
Ï Developed monthly Quality Data reporting system to provide Customer feedback and drive process improvements and corrective
actions.

Business Owner 1990 to 1995
Confidential,Madison, AL.

Confidential,Purchased business for investment and growth potential.
Developed business, through buying strategies and consumer marketing enhancements, from an annual
gross income of $53,000 to an annual gross income of $135,000.

Quality Engineering Supervisor 1990 to 1993
Confidential,Guntersville, AL.

Supervising Program Quality Engineers and indirect employees in support of 18 product lines.
Ï Significantly contributed to ISO 9000 Implementation and Certification
Ï Developed and implemented process controls for high volume Surface Mount Assembly lines.
Ï Set up Receiving Inspection, Process Controls, and Final Assembly Inspection facilities for New
125,000 sq. ft manufacturing building.

Procurement Quality Manager 1988 to 1990
Confidential,Norcross, Georgia

Responsible to the Director of Quality, Managed Procurement Quality and Assembly Inspection
Departments, with 21 direct reports, in a Manufacturing Team environment.
Ï Developed and Implemented Supplier Qualification / Certification Programs, achieving a 30%
reduction in Suppliers and a 20% reduction in divisional purchasing operating cost.
Ï Implemented “Quality Team” concept for Quality Engineers and Inspectors, achieving a 20%
overall improvement in product quality.

Education

Ï Associate of Science Degree

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