SUMMARY

Confidential is a result-focused professional with 11 + years of increasing responsibility in software quality assurance and testing with a proven track record of delivery, strong strategic vision and demonstrated ability to inspire/mentor/manage QA teams and its activities in the geographically dispersed companies.

• Successfully managed complex projects with global implementation, and rapidly evolving requirements.
• Effective communication skills and record for coordination between globally located teams.
• Stay abreast of new test methods and tools.
• Project delivery under stringent timelines and high pressure.
• Conducted project walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
• Adept in providing Analytical Support to key business Applications /solutions.
• Excellent verbal and written skills, especially presenting findings to both technical and non-technical audiences.
• Acted as liaison between management and development team for Requirements and QA.
• Evangelize best practices across different groups/divisions.
• Project Management, Project Schedule, Project Tracking and Team Management.
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization.

• Languages Worked on: Java, HTML, JDBC, JavaScript, JSP, VB, VB Script
• Operating Systems Used: Windows XP, Windows 2000 and Windows NT
• Databases: Oracle8.0, MS Access
• Technologies worked: J2EE, ERP
• Tools Used: WinRunner, LoadRunner, QTP, QC & Bugzilla

CERTIFICATIONS

• ISTQB
• Four Disciplines Of Execution - Manager Certification - Franklin covey-USA
• Seven Habits of Highly Effective People - Franklin covey-USA
• Brainbench Certification on Client Server Concepts
• Object Oriented Programming Using C++ (ER&DCI-Govt: of India)
• Domain: Banking, Health Care, Media & Entertainment

Organization: For Cognizant Technology Solutions (June 2007 to till date)
Current Project: Dreyfus conversion P1 (Feb 2012 to till date)
Client : Confidential Mellon - Westborough, MA - USA
Role : Test Manager

• Responsible for Resource planning, project forecasts, project estimations etc.
• Successfully built an Automation CoE team at offshore
• Successfully built a near shore team at KOP-PA USA for the project SuRPAS
• Successfully built an offshore functional team at Kolkata for the project SuRPAS
• Responsible for coordination of both offshore and onsite team's daily tasks planning, assignment and tracking.

Other Clients with Cognizant
Confidential, Confidential - USA, Confidential-Denver- USA, Confidential -MD- USA

Test Management - Onsite, Near shore and Offshore

Responsibilities

• Co-ordinates the testing efforts of multiple projects executed from near shore and offshore.
• Establishes standards and processes that Test Leads should follow to manage their areas of responsibilities.
• Preparation of System Test Strategy, Test Plan and effort estimation.
• Formation of Test Team, distribute the work loads, track the progress.
• Schedule Preparation, Module Allocation, Reviews on Test Process, Client Interaction, Verify Status Reports
• Write job descriptions, Review resumes , Interview candidates
• Track project Development and team costs
• Determine milestone deliverables, Communicate changes to schedule, Determines impact of schedule changes on quality objectives, Coordinates schedule with dependent groups.
• Map quality measurements to Customer satisfaction goal .Determine effective quality metrics, Establish quality criteria / release criteria.
• Synchronize schedules, Set expectations and establish service level agreements (SLA), Escalate issues with internal tools.

Organization: For Oracle (Dec-2004- Feb 2007)

Clients worked for

Confidential-New York,
Confidential Germany, Fidelity,
Confidential, Confidential (U.S.A),
Confidential (U.S.A)

Onsite co-ordinator/Test Lead

Responsible for Planning, Estimation, preparation & execution of all test cases and track the defects to its closure.

Responsibilities

• Support the production of the UAT Test Scripts by the functional consultants and/or other designated project personnel, ensuring that the definition of the tests provide comprehensive and effective coverage of all reasonable aspects of functionality.
• Execute the test cases using sample source documents as inputs and ensure that the outcomes of the tests are recorded.
• Validate that all test case input sources and test case output results are documented and can be audited.
• Document any problems, and work with the project team to resolve problems identified during the tests.
• Sign off on all test cases in accordance with the stated acceptance criteria by signing the completed test worksheets
• Accept the results on behalf of the relevant user population.
• Recognize any changes necessary to existing processes and take a lead role locally in ensuring that the changes are made and adequately communicated to other users.
• Record timings of transactions for purposes of comparison with previous test phases and expected timings relating to legacy systems.
• Conduct Volume/Performance/Capacity Testing as requested.
• Attend de-briefing sessions with functional leads and/or other designated project personnel following UAT.

Organization: Confidential, Bangalore (From June 2001 to Dec-2004)

Clients worked for:

Confidential, Pennsylvania
Confidential
Confidential- California

Test Analyst

The single point of contact regarding arrangements and problems around testing activities (particularly with regard to User Acceptance Testing).

Responsibilities

• Liaising with technical staff to ensure availability of all testing facilities.
• Tested the application in various levels like System, System Integration, regression and UAT testing.
• Accountable for Setting up the QA environment in coordination with customer infrastructure teams
• Make arrangements for functional consultants and/or other project personnel to execute or supervise testing.
• Make arrangements for users to conduct UAT.
• Collate and distribute all testing documentation, and collect completed test documentation.
• Report on testing progress to the Project Manager and other designated project personnel.
• Collate final test results and report in writing on these to the Delivery Manager and other designated project personnel and in the case of UAT, produce a final report on the overall conduct of UAT which can then be used as part of the Go Live Decision.
• Worked closely with Client for test strategy, planning, interacted on various issues of enhancement, maintenance and support.
• Supporting the Development Team to Fix the Bug by providing the necessary details of Bug and its Scenario.

• Bachelor of Engineering in Electrical and Electronics