Professional Summary:

• Over 6+ years of hands-on experience in diversified fields of the Software Development Life Cycle (SDLC), specializing in Quality Assurance Process and Methodologies.
• Thorough knowledge in all phases of Software Development Life Cycle, which includes Analysis, Design, Development, Testing, Implementation and Support.
• Expertise in manual testing of Client-Server, Internet/Intranet Web Applications.
• Good experience in Single Life, Joint Life, Universal Life and Variable Universal Life products.
• Good experience in end-to-end testing including understanding the business requirements and functional specification documents.
• Experience in designing, creation and execution of Test Plans, Test Cases based on defined testing standards.
• Listing out the Approach of QA testing covering maximum functionality.
• Hands on experience on SQL Queries, Stored procedures and Tables.
• Experience in Test execution in Mercury Test Director 8.0 and HP Quality Centre 9.0/9.2.
• Experience in logging defects in Bug zero.
• Experience in Functional Testing, UAT, Integration Testing, Regression Testing, GUI Testing, Smoke Testing, Usability testing, Interface testing, Compatibility testing, Security testing.
• Good understanding of Test Strategy, Test Metrics.
• Ability to interact with developers and product analysts regarding testing status and maintain detail QA documentation.
• Participated in Peer Reviews and Walkthroughs for Requirements, Design, Code, Test Planning, Test case Specification artifacts.
• Able to work under tight deadlines and capable to effectively handle multiple ongoing projects.
• Strong Analytical skills with good communication skills and a good team player.
• Preparing Release wise Requirement Traceability Matrix (RTM) including Test Case Preparation Status, Test Case Execution Status, Defect Status and User Acceptance Testing Status in excel.

Technical Skills:

Operating Systems : Win NT, Win 9.x, Win XP/2000, Vista
Testing Management Tools : Mercury Test Director 8.0, HP Quality Center 9.0
HP LoadRunner 8.0/9.0/9.1, WinRunner7.5
Bug Tracking Tools : Bugzilla, Bug Zero
Languages : C, C++, C#, PL-SQL, Java
Scripting Languages : XML, HTML, VB Script
RDBMS : SQL server 2000/2003/2005
Platform : J2EE, .NET, Cold Fusion
Web Servers : Web Logic, Apache,
Application Server : Web Sphere application server
Web Technologies : .NET, JDBC
Environment : Web based, Client server, Mainframes
Packages : MS-Office,
Protocols : TCP/IP, HTTP

Experience Summary:
Confidential,Project: FMCM
Location: Monterrey, Mexico
Duration: Aug 2009 to Present
Role: QA Analyst
Environment: Windows XP, SAP, MS Word, MS Excel, Quality Center 9.2, QTP 9.0

Project Description:

This project is the second project in the Funds Management/Campaign Management (FM/CM) Program. The portal is required to replace existing functionality served by Trade One and MarketBuilder so that we can move off of the hosted solutions. The objective of this project is to enable Marketing to effectively and collaboratively manage marketing spend with partners via a Single Online portal that is integrated to the SAP MDF module, eliminating inefficiencies and duplicate data entry efforts.

Key Contributions:

• Understanding the detailed processes from functional and technical standpoint.
• Single point of contact for the FM Build Module.
• Understanding systems functionality.
• Functional testing on FM Portal and FM Build modules.
• Involved in the Creation of Test Cases, Test data, Clarification Report etc.
• Implemented Test data template for QA Team.
• Working with Team members to collectively fulfil the system delivery responsibilities on project.
• Responsible for Defect Meeting with QA Lead.
• Successfully implemented a Testing Process in NEORIS Monterrey.
• Developed Test Cases in Quality Center 9.2.
• Involved in the complete process of Peer Review and Client Review of Test Planning Phase.
• Involved in the Execution of Test Cases and logging of defects using Quality Center 9.2.
• Weekly Project Status Meeting with the Client.
• Reported bugs using Quality Center 9.2 and resolved issues with the Development Team

Confidential,Project Name: McCamish
Location: Boston, MA, USA
Duration: June 2006 to May 2009
Role: QA Test Analyst
Team Size: 8
Environment: Windows XP, .NET, MS Word, MS Excel, SQL, Quality Center 9.0, Bug Zero, Report Manager, Sunet, Citrix.

Project Description:

US Service Centre Operations are implementing three products, Sun Prime VUL, an M-Financial proprietary product for Single VUL Life only, and Sun Protector VUL which includes both Single Life, and Survivorship on the McCamish vendor platform. In order to implement this product a number of System and Extract Connection will need to be made between McCamish Systems (NBF, PMACS, & VPAS) and the Sun Life Systems infrastructure. In addition to the product and the connection additional verification of the Base system functionality and calculations for the VPAS system will need to be conducted to insure they function as expected.

Key Contributions:

• Understanding the detailed processes from functional and technical standpoint.
• Single point of contact for the various Projects.
• Understanding McCamish VPAS, NBF systems functionality.
• Preparing comprehensive test plans after understanding Product specification and business requirements.
• Functional testing on NBF (New Business Feed) system in conjunction with VPAS admin system.
• Involve in the Creation of Test Cases, Test data, Clarification Report etc.
• Implemented Test data template for QA Team.
• Analyzing client business processes and information needs and Validating TAI Reinsurance system Extract connection as per the Business requirements against VPAS admin system.
• Analyzing client business processes and information needs and Validating TRITON Valuation system Extract connection as per the Business requirements against VPAS admin system.
• Understanding General Ledger, Policy Accounting and chart of Accounts. Analyzing client accounting processes and validating Oracle Accounting extracts and reports as per the business requirements against Account Mapping document and VPAS admin system.
• TRS system is Sun Life’s proprietary system which they build to monitor their Trade Related Activities for the Product and for the financial reporting to the Business Users. My work is to assist business users with information needs, report any discrepancies in Trade related data and to validate Sun Life’s Trade (TRS) Extracts that are being implemented for the Sun PRIME/Protector VUL products.
• Working with Team members to collectively fulfil the system delivery responsibilities on project.
• Responsible for Defect Meeting with QA Lead.
• Single Point of Contact for the offshore team.
• Interface between India business and Technology Vendors to drive the resolutions on defects, change requests or new functionality.
• Successfully implemented a Testing Process in Sun life Financial USA and Ireland Information Pvt. Ltd.
• Involve in the Execution of Test cases and logging of defects using Bugzero.
• Weekly Project Status Meeting with US and Ireland Team.
• Reported bugs and resolved issues with vendors.

Confidential,Project Name: LUNAR
Duration: September 2005 –May 2006
Database: SQL Server
Environment: Windows XP, .NET 2005, C++, MS Word, MS Excel, SQL, Test Director 8.0, Lotus notes

This Project is based on the NBUW Systems. It has mainly integrated with some other applications such as DMS, SOLAR, Cyber Life, and WEW. This project describes how the UW system works and how data flows from one system to another system in order to define the process of how to underwrite a Policy.

Roles/Responsibilities:

• Single Point of Contact for the offshore team.
• Involve in the Creation of Test Cases, Test data, Clarification Report etc.
• Involve in the Execution of Test cases and logging of defects.
• Weekly Project Status Meeting with US and Ireland Team.
• Responsible for Defect Meeting with QA Lead.
• Analyzed the domain and listed the functional requirements using SRS
• Prepared test cases as per the requirements.
• Executed test cases using Bug Zero.
• Reported bugs and resolved issues with vendors.
• Worked on some of the Production Support issues and Work Request Management on phase-2.

Confidential,Duration: August 2003 to August 2005
Role: QA Tester

Process Tools:
Database: SQL Server 2000
Environment: Windows XP, .NET, ASP.NET, J2EE, Java, Cold Fusion, MS Word, MS Excel, SQL, Test Director 8.0, Bugzilla.

This project was developed to look after the internal working of the organization. This tool is meant to collect feedback from the employees and their associates. It is mainly divided into 4 modules such as Process feedback system, Bug tracker, Non-compliance module and Appraisal system. Admin is there to look after the whole functionality and decision-making. Admin is responsible for creating new users and deleting current users as per the requirements.

Roles/Responsibilities:
• Analyzed the domain and listed the functional requirements using SRS
• Prepared test cases as per the requirements.
• Executed test cases using Bugzilla.
• Reported bugs and resolved issues with developers.