SUMMARY:

• Over 8+ years of experience in diversified fields of the Software Development Life Cycle (SDLC), specializing in Quality Assurance Process and Methodologies.
• Experienced in all phases of Software Development Life Cycle, includes Analysis, Design, Development, Testing, Implementation and Support.
• Experience in developing process and implementation for MANUAL, PERFORMANCE, AUTOMATION, MOBILE DEVICES, REGRESSION and APPS (IOS and ANDROID) testing.
• Strong Hands on experience in testing and production operations in OSS/BSS product SingleView and Web Store Front application
• Actively invloved in Stake holder testing and data migr a tion testing during clients are migrated to SingleView Billing System.
• Analyzed the product changes whenever the clients are moving to next
• Experience testing Web based and Client/Server applications.
• Experience with Performance Testing
• Extensive experience usingtools HP APPLICATION LIFECYCLE MANAGEMENT (ALM) and QUALITY CENTRE (QC) .
• Experience in design and creation of Test Strategy, Test Plans, T est C ases, T est execution activities for subset of complex systems and subsystems.
• Experience with mentoring and coordinating a team of QA resources, Identifying and Managing Risks, Estimating Work, Resource sharing between the projects, tracking project progress, Delivering projects as per the deadlines.
• Experience in Functional Testing, Regression Testing, Automation testing, Integration Testing, GUI testing, Load Testing, System T esting, Volume T esting and Stress T esting
• Experience in test management, traceability to requirements and defect tracking.
• Experience working on enhancements and maintenance support the applications on SingleView.
• Experience with open source test management and defect management tools.
• Specialize in creating cross functional, cross - organizational teams to identify, prioritize and design solutions for business requirements
• Involved in DEVICE Testing and configuring and troubleshooting payment devices like HYPERCOMM, INGENICO, and ISMP DEVICES and setting up and configuring the cash drawers and printers.

TECHNICAL SKILLS:

Testing Tools: HP Quality Centre ALM,TDP,Rally,XCODE4.2, Load Runner, Automatics, Selenium, RADAR, MUTT, JIRA, TOAD9.5,BugZilla, PUTTY, and Share Point.

Languages: C, C++, SQL, Pl/SQL, Java, J2EE, Perl, Html, JavaScript, Xml, Soap.

Databases: Oracle, SQL DEVELOPER, My Sql, Informix.

Web/App Servers: Weblogic, Webshpere, Jboss, Apache, Tomcat

Platforms: Windows, Windows NT, Unix

PROFESSIONAL EXPERIENCE:

Confidential

UAT Analyst

• Involved in End to End testing (UAT) for myAT&T Agile and front end Applications .
• Involved in Test Plan Creation, Test cases Creation, Data Raising, Test cases execution, logging the defects, defect verification and regression testing
• Creation/Execution of test cases and logging the defects in Quality Center and TDP
• Involved in Stake holder defects support and testing.
• Error management manual report preparation and escalates if any errors are logged immediately.
• Involved in Deployment activities for each and every release.
• Involved in Post Deployment support.
• Investigation and providing production data fixes whenever it is feasible after appropriate approvals.
• Re-processing of error events are after issues has resolved in production.
• Monitoring the production rating area after implementing any critical patches/maintenance releases.
• Reviewing the User Acceptance test activities /results and providing technical guidelines to complete UAT testing.
• Involved in release management with respect to resource coordination, deployment steps, DB changes, system down-time, code deployment, and post production smoke tests.
• Provided training to remote Managed service team for Single View production operations .
• Involved in browser level testing on across all browsers ( SAFARI, CHROME, IE10 and FIREFOX ).
• Involved in testing the application on all the App’s ( IPAD,IPHONE, MINI IPAD, Tablet and Android Handset ).

Environment: HP ALM Quality Centre, TDP, Windows, UNIX, JIRA, SharePoint, C, C++, Java, and Oracle.

Confidential,Melbourne, FL

Test Analyst

• Involved in Verifying the bug fixes for Change Request (CR’s).
• Involved in End to End testing (UAT) for On board control system.
• Involved in Test Plan Creation, Test cases Creation, Test cases execution, logging the defects, defect verification and regression testing for Change Request(CR’s) and Enhancements.
• Creation/Execution of test cases and logging the defects in Quality Center
• Error management manual report preparation and escalates if any errors are logged immediately.
• Investigation and providing production data fixes whenever it is feasible after appropriate approvals.
• Monitoring the production rating area after implementing any critical patches/maintenance releases.
• Reviewing the User Acceptance test activities /results and providing technical guidelines to complete UAT testing.
• Involved in release management with respect to resource coordination, deployment steps, DB changes, system down-time, code deployment, and post production smoke tests.

Environment: HP ALM Quality Centre, Simulators(CLD,LOCO,CMU,TD220SNMP,EOT and HOT),TestRack,Windows, JIRA, C, C++ and Oracle.

Confidential,Atlanta GA

UAT Analyst

• Involved in End to End testing (UAT) for Billing Support Systems and Web Store Front Applications .
• Involved in Test Plan Creation, Test cases Creation, Test cases execution, logging the defects, defect verification and regression testing
• Creation/Execution of test cases and logging the defects in Quality Center
• Error management manual report preparation and escalates if any errors are logged immediately.
• Investigation and providing production data fixes whenever it is feasible after appropriate approvals.
• Re-processing of error events are after issues has resolved in production.
• Monitoring the production rating area after implementing any critical patches/maintenance releases.
• Reviewing the User Acceptance test activities /results and providing technical guidelines to complete UAT testing.
• Involved in release management with respect to resource coordination, deployment steps, DB changes, system down-time, code deployment, and post production smoke tests.
• Provided training to remote Managed service team for Single View production operations .
• Involved in browser level testing on across all browsers ( SAFARI, CHROME, IE10 and FIREFOX ).
• Involved in testing the application on all the App’s ( IPAD,IPHONE, MINI IPAD, Tablet and Android Handset ).

Environment: HP ALM Quality Centre, Windows, UNIX, JIRA, SharePoint, C, C++, Java, and Oracle.

Confidential

Sr. Test Consultant Specialist

Responsibilities:

• Developed and Executed Test Plans, Test Cases and Test Scripts for IPHONE 4S,5S,6
• Used RTM, Domino, remedy and share point for test case management, defect tracking and traceability .
• Validated application services of document management, data flows, and message to message payment applications.
• Performed a wide range of quality tests functional,user interface, regression,connectivity, smoke tests, performance,user acceptance, failoverand recovery.
• Defined,managed and coordinated the testing process to ensure successful and consistentEnd-End testing activities.
• Executed various SQL Queries to perform the back end testing using PUTTY, TOAD & PL/SQL Developer .

Environment: Quality Centre ALM, Xcode, Java, JIRA, JBoss, Radar, Putty, Oracle Developer, MAC, Unix, Excel.

Confidential

Production Support Engineer/Test Consultant Specialist

Responsibilities:

• Developed and Executed Test Plans, Test Cases and Test Scripts.
• Used RTM & Remedy for test case management, defect tracking and traceability for systems/processes.
• Created P erformance T esting requirements by scaling down the transaction volume for the environment based on the production expected usage trends
• Created and executed performance tests and analyzed test results.
• Support and conduct Performance Testing for webserver and database upgrades.
• Executed various SQL Queries to perform the backend testing& to verify data integrity.

Environment: Java, Quality Centre ALM, JIRA,XML, Share Point,, Oracle Developer, Quality Centre(QC),Windows, Unix, Excel.

Confidential

Production Support Engineer/UAT Co-coordinator/Test Consultant Specialist

Responsibilities:

• Regularly attending meetings on monthly basis to review the delivery progress, providing updates and closely coordinating with Technical Delivery Managers & Project Managers.
• Supporting performance test team whenever functional support is required.
• Involved in reviewing Functional Specifications, requirements and designs.
• Understanding the business requirements and developing Test cases Performed BTCs, System and Regression Testing Test case execution and raising TIRs for failed test cases Involved in TIR verifications Preparation of Test Report Defect management and tracking of defects using MUTT Participating in reviews and meetings with team members Maintaining QA product deliverables with zero defect Involved in CAT testing with customer and handled the queries raised by customer Reviewed and provided comments for the testing artifacts
• Responsible for Team Management, Mentoring, Training, Tracking & Reporting.
• Finalizing the testing scope and providing the estimation for the project follows the Staggered Release Plan.
• Involved in SV release management like preparing/reviewing the Installation release notes & customer test status reports.
• Responsible for release installations and maintain all test environments - System Testing, Regression Testing and Sandbox.
• Executing regular System Test environment backups whenever the Major/Minor releases are delivered.
• Responsible for performing both Manual and Regression Testing and Issue-Based Testing.

Environment: SingleView V6.01, Java, J2EE, XML, Share Point, MUTT, Quality Center 9.2, SQL Oracle Developer, Quality Centre ALM and JIRA

Confidential

Test Consultant Senior

Responsibilities:

• Created and Executed Test Plans, Test Cases and Test Scripts.
• Created various Test Scripts to cover complete prepaid fucntionality.
• Executed various SQL Queries to perform the backend testing.
• Re-processing of error events are after issues has resolved in production.
• Monitoring the production rating area after implementing any critical patches/maintenance releases.
• Reviewing the User Acceptance test activities /results and providing technical guidelines to complete UAT testing.

Environment: Java, J2EE, XML, TOAD, Oracle Developer, Windows, Unix and Quality Centre ALM and JIRA,Unix.

Confidential

Test Engineer

Responsibilities:

• Created and Executed Test Plans, Test Cases and Test Scripts.
• Provided release notes to deploy the patches in production.
• Executed various SQL Queries to perform the backend testing.
• Re-processing of error events are after issues has resolved in production.
• Monitoring the production rating area after implementing any critical patches/maintenance releases.
• Reviewing the User Acceptance test activities /results and providing technical guidelines to complete UAT testing.

Environment: C, C++,Informix, Java ,Quality Centre ALM, Windows, Unix, Shell,JIRA.