Operations Head Resume

SUMMARY

Past 5 years led process improvement, transformation, and automation initiatives in running operations of a chemical manufacturing business
More than 10 years of business and technology consulting experience with KPMG and its clients from performing business analysis to delivery of IT solutions on Peoplesoft, Oracle, MicroStrategy
Experience in managing global teams and working cross - functionally in matrix organizations.
Ability to communicate effectively with all levels of management
Experience in many industries Chemical, Energy, Automotive, Retail, Telecom, and Financial Services.

PROFESSIONAL EXPERIENCE

Confidential

Operations Head

Responsibilities:

Managed sales, product development, profit & loss (USD $8 million sales), manufacturing cost control, supply chain, production & maintenance schedules of a chemical manufacturing business
Identified business opportunities and setup new manufacturing plant and expansions
Performed continuous analysis of production data to evaluate areas of cost reduction and improve productivity
Managed a business transformation project to improve, optimize, and standardize the manufacturing process
Led a team of production engineers, instrumentation, and software engineers in a business process modelling initiative to analyze the current state and future state production process to support implementation in an automation system
Increased productivity by automating a number of human tasks and processes, by using off the shelf sensors and machinery in support of an automation system that provided remote management, control, and frequent data output allowing reporting, troubleshooting, and resolution of breakdowns or issues
Reduced human intervention, improved product quality, reduced product returns leading to better customer satisfaction

Confidential

Advisory Senior

Responsibilities:

Performed current state and future state business architecture analysis, gap analysis for reporting requirements on a business transformation project
Rationalized current state reports, consolidated the reporting requirements, and developed functional architecture vision in support of a data analytics tool implementation
Led meetings and interactions with client business stakeholders to gather information requirements

Confidential

Manager

Responsibilities:

Performed current state analysis of business processes, future state vision, gathered requirements, and translated functional requirements to technical specifications on IT implementation projects
Build business cases and business process flows with Microsoft Office tools. Experience with SDLC, Waterfall, Agile, RUP, and Use Cases
Coordinated with a large cross-section of client organization, both domestic and international teams, to execute global business transformation projects
Coordinated with cross-functional teams to analyze the current state and prepare strategic road map of future state IT systems
Presented project status to senior management, and facilitated the resolution of issues and action items by working across all levels of management
Developed and managed defect management process on a number of IT implementation projects
Managed onshore and offshore teams on large technology projects with teams spread geographically across the world

Confidential

Consultant

Responsibilities:

Collaborated with product managers, development leads, and senior executives to gather requirements to develop a payment services website for a financial B2B Internet startup
Prepared and tracked project plans, and presented project status to the client periodically
Worked as PMO on a variety of engagements