Software Test Engineer Resume San Jose, CA - Hire IT People

SUMMARY:

Created, executed and implemented manual test plans, test cases to identify and then document issues.
Worked on Feature testing and unit testing on Hightail Spaces Android and iOS apps.
Responsible for troubleshooting, analyzing and isolating defects found, then record those to bug tracking database used (JIRA).
Evaluated user issues with software performance.
Developed and implemented software review protocols for bug triage.
Replicated client escalated defects, debug, analyze and work closely with dev and QA for best deliverables.
Responsibilities included UAT, regression testing, desktop app testing.
Created Quality assurance reports for each feature line.
Worked on Clarify and Remedy ticketing system to address customer related issues.
Managed Security, tier 3 support for the customer success team.
Weekly meeting with dev engineers for bug status reports and verification of fixes.

PROFESSIONAL EXPERIENCE:

Confidential,San Jose, CA

Test Engineer

Responsibilities:

Determined test requirements and developed customized test plans.
Isolated, replicated and reported any observed defects in testing process.
Responsible for Functional testing, regression testing, system test, user - acceptance testing and bug tracking responsibilities.
Implemented security policies using ACL, Firewall, and SSL on the satellite equipment used.
Resolved all technical issues with general operation of WHS service by identifying and reproducing defects.
Main point of contact for all WH satellite appliance connectivity and testing operations.
Maintained the bug status reports and drove to resolution including verification of fixes.
Acted as the liaison between the PM, dev, support and QA teams.
Member of team for troubleshooting of LAN/WAN infrastructure.
Worked on on-call rotation and incident support.

Confidential, San Jose, CA

Software Test Engineer

Responsibilities:

Responsible for regression testing, system test and bug tracking responsibilities.
Identified and logged complex network defects which included sending detailed reports to senior network engineer.
Rebuilt/upgraded obsolete SUP2 modules with current operating code, updated configuration and memory.
Worked on Cisco PIX (506, 515) Firewall for OS upgrade and design and implementation of DMZ, for FTP, Web and Mail servers.
Regression testing on CRS, GSR and 7600 series of routers.
Configured 6509 multilayer switches for secure network access using tools such as VLANs and port security.
Implemented secure internet connection using access-lists via 7200 series router.
Collaborated with off-shore team to resolve issues found post-test execution.
Maintained bug status reports and verification of fixes during weekly meeting with dev team using the Cisco DDTS bug tracking database used.

Confidential, San Jose, CA

Network Provisioning Engineer

Responsibilities:

Responsible for regression testing, system test and bug tracking responsibilities.
Supported configuration, testing and troubleshooting of cisco routers, VoIP systems and wireless applications used.
Responsible for Installation, Configuration and Administration of Windows Servers 2000/2003, Active Directory, FTP, DNS, DHCP, TFTP, Linux OS under various LAN and WAN environments.
Sole member in charge for equipment set-up, testing and troubleshooting.
Wrote test scenarios, test plans, test cases and implemented them.
Responsible for test case execution and logging the defects.
Identified defects in the testing process, developed the corrective action to be incorporated in the new test requirements,
Wrote network equipment functional manuals and documentation.