PROFESSIONAL SUMMARY:

• Software Quality Assurance Engineer with 7+ years of extensive experience in SDLC and QA Lifecycle. Involved in analysis, design and quality assurance of Web applications, Client-Server and Mainframe applications
• Proficient in both Manual and automated testing tools
• Experience in testing Retail (Sterling OMS, POS, Inventory Management and e-Commerce) and Healthcare applications.
• Experience with HP/Mercury Tools (Quality Center, Test Director, WinRunner, QTP, Load Runner) and Rational Suite (Test Manager, Robot, Requisite pro, Rational Rose, Clear Quest)
• Experience with Issuetracking tools Track-it and JIRA
• Experienced in testing under UNIX, LINUX and WINDOWS environments.
• Expertise in developing Test Plan, Test Scripts and Test Cases.
• Designed and implemented Functional, System and UAT.
• Experience in working with Retail (POS, JDA and WMS), Health care and Finance
• Extensive experience in testing AS/400 programs, menus, options and screens.
• Excellent understanding of Pharmaceutical/Healthcare Industry.
• Excellent understanding of GMP.
• Excellent knowledge in software engineering standards like CMM and RUP
• Experience with SQL queries and UNIX shell scripts
• Experience with XML and Web services testing
• Excellent experience in writing VB scripts and Shell scripts
• Experience in performing System, Functionality, User Acceptance, Integration, GUI, Regression Testing, smoke testing
• Expertise in documentation using MS-Office Tools (Word, Excel).
• An Experienced Quality Assurance Professional with Multiple skill sets and a proven record of successfully completing projects
• Capable of working as an individual and also as a part of team

TECHNICAL SKILLS:

Tools: HP/Mercury Tools, Rational Tools, Labware LIMS, SQL LIMS, EMPOWER
DW Tools: Informatica, AbInitio, Business Objects, Micro strategy.
Defect Tracking: JIRA, Track-it, Quality Center, Clear Quest, Track Record
Operating Systems: DOS, Linux, UNIX (Sun, AIX, HP), AS/400, Windows 98/00/XP//NT
Languages: C, C++, VC++, Java, COBOL, JCL, SQA BASIC, TSL
GUI: Developer/2000, Visual Basic
Database: Oracle, DB2, SQL Server, Teradata and MS-Access
Internet Tech: HTML, XML, Java Script, VB Script, ASP, TCP/IP, Java/J2EE
Web Server: BEA Web logic, IBM Web sphere, IIS

Confidential, Sunnyvale, CA. July 2010- Till date.
Sr. QA Analyst.

Confidential, Mobility was formerly known as the Mobile Devices division of Motorola until it was spun-off as a separate entity in January 2011. Motorola Mobility consists of the Mobile Devices business which producessmartphonesand the Home business which producesset-top boxes, end-to-end video solutions, andcable modems.

Responsibilities:

• Performed Manual Testing, executed test cases on the test central.
• Collaborated with the various teams including client, content, product, QA, operation, and carriers to deliver quality products.
• Helped in BOTA test cases by using latest builds.
• Worked on Terminal to write scripts, login to MySQL to find the log files.
• Led a team developing and porting mobile applications for Verizon and other Android smart phones like Begonia , Targus etc.
• Involved in Quality Assurance Analysis and End-to-end Testing.
• Used Pre-Execution checklist to verify that the environment is ready for testing.
• Trained junior engineers on development environment setup, handset configuration and stress testing, force syncing devices.
• Using debugging tools.
• Creating issues on JIRA and assigning the bugs to the junior engineers.
• Helping the junior engineers in writing the results on JIRA.
• Researched handset capabilities and configured mobile devices.
• Worked with the SNP, WS, and iWS servers to check the logs.
• Created mail id's for the SSO test cases on Databases by using My SQL.
• Worked with Tomcat application servers and CVS
• Worked with the Emulators, created latest emulators, performed end-to end testing to test the SNP sync on the latest builds by using Verizon and other Android phones.
• Used adb logcat tools to find the logs and wrote scripts to save the logcat.
• INTER MAPPER: Usednetworking monitoring and alerting software for Mac, Windows, Linux, and Solaris.
• Experience in WAPT(Web Site Application Testing) is a web load and stresstesting tool that provides a way of testing web sites, web servers, and intranet applications with web interfaces.
• Used WCAT(Web Capacity Analysis Tool freely available from Microsoft).

Environment: Developed on Windows NT, Test central, UNIX, Terminal, JIRA, My SQL,
Oracle 9i, WCAT, WAPT, Emulator, Linux and Solaris.

Confidential, San Jose, CAMarch 2009---- June 2010.
Quality Assurance.
Project Description:

• This project aims at launching ecommerceapplication (Reader Store) for UK which is used to read/download and buy books.
• This application also allows buying the monthly subscription for Newspapers or buying just the current issue online similar to the US Store (released application) which is already in US market (Motegi -Windows, MAC, Sony Tablet S1 and S2, Sony PRST1 Reader, Mobile-Android).
• It allows purchasing the gift card/certificate and redeeming the same online.
• It also allows a customer to apply for a refund for any purchased book/newspaper/gift card.
• Generating coupons, product discounts, promotions for various books available in the Reader Store (ecommerce) application.

Responsibilities:

• Testing the ecommerce application(UI and database) to meet the business requirements.
• Defect tracking is done using IValsun.
• Working with the development team for basic functionality testing (smoke testing) before the code is deployed in the QA environment for regression testing.
• Thorough testing of Content Management System (CMS) and Content Related Service (CSR) which includes applying of any product discounts, promotions, publisher discounts.
• Configuration of tax percent to be applied is set via CMS and testing the backend by sql queries.
• Database testing for tax calculation done while customer purchases a book, receives a discount as per the business logic implemented for UK.
• Testing of the application in different environments like Windows, MAC, Unix.
• Testing for the trail period logic (configured in CMS) applied to every newspaper subscription.
• Security testing for the rights given to a user to view/access all the menus/tabs available on the ecommerce application.
• Testing the application(UI) on multiple browser (cross browser testing).
• Performed functional testing, regression testing and performance testing.
• Testing of the various aspects of the ecommerce application like 'Add to Cart' and 'Buy Now' feature, payment details-masking of card details entered, book auto download feature etc.
• Testing the application across multiple browsers to check the compatibility.

Environment:Developed on Windows NT, MAC OS, UNIX, SQL server, Quality Center, Terminal, Coremetrics.

Confidential, Mooresville, NC. Oct 2007 - Feb 2009.
Senior QA Analyst

Confidential, is anU.S.-based chain ofretailhome improvement, POS andappliancestores that has retail
Stores in the United States, Canada, and Mexico.

Responsibilities:

• Involved in Lowe's.com functionality including all teams like Home profile, key fob, search & browse, manage account, CBC, middle funnel, Bottom funnel.
• Worked in CBC (Commercial Customer Business) Team For sp3 R5 2.8 release. Self-Registration page and the different business groups are created, Catalog section also created on Lowe's.com Home page for the Commercial Business Customers. These are new implementations for the 2.8 release.
• Involved In Bottom Funnel Team for sp3R5 3.1 and 3.1.1 release and mainly executed the test scripts for address validation and paint sample test cases.
• Executed address validation, paint sample, promotion (Accelerator) test cases and raised critical production defects for this release.
• Used putty, WinSCP for capturing the log files for address validation test cases. And involved in checking of view source JVM for the particular orders.
• Used accelerator for set up the promotions like price override, BOGO Promotions, Order total, free shipping, add paint restriction and add POS restriction promotions.
• Participated In grooming sessions for select the user stories, Acceptance criteria.
• Involved in Team Poker Planning session for sizing the user stories.
• Worked in Services Team for Sp3R6 3.2 release, worked on user stories and acceptance criteria for writing the test scripts for 4 simple check out scenarios and 2 cancel order scenarios.
• Executing Drop3 smoke testing test cases For 3.2 release
• FollowedAgile/Scrum Processfor all the releases of e-commerce website.
• Participated in Daily Stand - Up meeting.
• Involved in developing detailed test plan, test cases and test scripts for System, Functional, Integration, Regression, Smoke, GUI and User Acceptance Testing.
• Written Test Plan, Test Cases and executed Test Casesusing HP Quality Center.
• Participated in QA status meetings on a daily/monthly basis.
• Used HP Quality Center for the defects tracking purpose and discussed severity level defects in the meeting with the project team.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status Meetings.
• Involved in defect validation and regression testing.
• Experience in soapUI 4.5.0 with WSDL coverage, WSDL refactoring, composite project, requirement management, form based request editor, XML inspector, Data Source TestStep.
• Extensively used "Accelerator" for creating/modifying /restricting promotions.
• Participated in Services team for the execution of service related testing.
• Involved and participated Offshore Knowledge transfer sessions.

Environment: HP Quality Center, UNIX, Accelerator, MS Office Suite, Aqua-Data Studio, Snipping tool, Core metrics. Sterling, soapUI 4.5.0, XML, HTML,WSDL, SQL

Confidential, April 2007- Sep2007.
Amarillo, TX.
QA Analyst.

Consumer product and entertainment brands are competing for customer attention in a marketplace that is increasingly crowded and constantly changing. Different services are included like sales and merchandising, distribution, in-store events and demonstrations, signage and point-of-purchase displays, and real-time analytics and reporting.

Responsibilities:

• Analyzed business requirements, Functional and Design specifications of the product.
• Conducted requirement analysis and use-case analysis.
• Involved in developing detailed test plan, test cases and test scripts for System, Integration, Regression and User Acceptance Testing.
• Written Test Plan, Test Cases and executed Test Cases using Test Director.
• Conducted Integration, Functional, System, Regression and UAT testing
• Verified submitted requests from front-end and validated data in the back-end on DB2/400 using SQL queries.
• Tested scheduled Robot Jobs using the Robot Scheduler and validated the data on the AS/400.
• Tested Submitted Jobs in Batch and validated the data.
• Executed AS/400 Jobs by calling from the Command line and validated the data.
• Worked with Objects of Type File, Pgm, Module, SRVPGM, DTAARA and Member.
• Tested the AS/400 Screens.
• Tested the AS/400 User Interface Screens.
• Tested the AS/400 Options.

Functionalities tested:

• Tested the ASR Process (Store Orders) generated by JDA and Processed through AS/400 Jobs to Distribution Centers.
• Tested the Allocation of Inventory for each Store based on the Inventory in DC and Ship the Orders to Stores.
• Tested the Warehouse to Warehouse Transfers.
• Tested AWR PO\'s created by JDA.
• Tested the Manual PO Creation Process in AS/400 Screens.
• Tested the Print PO's Functionality in AS/400.
• Tested the PO's Status Functionality.
• Tested the EDI Process (850), where all the AWR and Manual PO\'s will be sent to GIS through MQ for the EDI Vendors.
• Tested the Functionality of Maintain Processed PO's Where you can add new SKU's, delete existing SKU's and Change the Ordered QTY.
• Tested the EDI Process with PO's Changes (860) and Sent to Vendors.
• Tested Advance Shipment Notification Process in AS/400.
• Tested the Receiving Shipment Process
• Tested the Receipts and Invoices Process in AS/400.
• Participated in QA status meetings on a daily basis.

Environment: AS/400 I-series (DB2/400, CL/400, RPG/400), COBOL, HAWKEYE, J2EE, EJB, JSP, Business Objects, DB2, DAOs (Data Access Objects), HTML, XML, Web sphere MQ Explorer, Clear quest, Mainframes Test Director8.0 & q.

Confidential, Richmond, VA. June 2006 - March 2007.
QA Tester.

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix
• Involved in automation and manualtesting.
• Tested various functionality like Membership & Eligibility, Claims Processing and Payment, Provider Credentialing and Benefits Packages
• Preparation of test cases and test data using Quality Center.
• Excellent understanding of GMP.
• Worked with EDI / HIPAA transactions (270, 271, 276, 277, 835, and 837).
• Working experience with LabwareLIMS, SQLLIMS and EMPOWER.
• Worked with EDI transactions.
• Validated Various XML interfaces.
• Tested the in-bound and out-bound interfaces toFacets.
• Tested the web portals.
• Excellent understanding ofPharmaceutical/Healthcare Industry.
• Validated the Execution and Scheduling of Batch Jobs in Mainframes (JCL).
• Preparation of the test execution plan, scheduling and tracking.
• Performed Integration testing, System testing, and Regression testing.
• Interacted with the developers and BA's extensively.
• Investigating software bugs and interfaced with developers to resolve technical issues.
• Responsible for writing the SQL queries to pull the data.
• Participated actively in team meetings with Functional/Development team for fixing the bugs.
• Reported the defects to the developers using the Quality Center.
• Involved in UNIX shell scripting.

Environment: Trizetto Facets 4.31, Win 2000/XP, Mainframes (JCL, CICS, DB2, File-Aid), UNIX, Java, J-unit, Oracle9i and Utility loader called PL/SQL, SQL, Load runner, Mercury Tools( Quality Center 8.0, QTP 8.0 ),PVCS tracker, Business Objects 6.0, MS-Office 2000-2003

Confidential, Mumbai, India. Mar 2005 - May 2006.
QA Tester.
Payroll processing: The application was designed and developed to create monthly, quarterly and yearly financial and accounting statements, payrolls. Front end of the application was developed in Visual Basic and the backend was developed in Oracle.

Responsibilities:

• Identified the test requirements based on application business requirements and blueprints.
• Developed test scenarios and test procedures based on the test requirements.
• Participated in Preparing Test Plans.
• Carried out unit/module testing.
• Performed Integration testing, Regression testing and White Box Testing using Win Runner.
• Performed Database testing.
• Documented errors and implemented their resolutions.
• Created test scripts, executed test scripts.
• Developed Test Objectives and test Procedures.
• Executed system and performance testing.
• Performed GUI and functionality testing
• Participated in user training.
• Submitted status reports weekly.

Environment: Win Runner, Test Director, Oracle, Windows NT, and Visual Basic.

EDUCATION:
Bachelors in Engineering