SUMMARY:

More than 15 years experience with all phases of the software development life cycle including managing, planning, designing, programming, and testing software applications and corporate and government Web sites. Extensive technical writing and Web publishing experience including user manuals and bulletins; test plans, requirements documents, and test cases; and a full spectrum of Web site content. Able to communicate effectively with technical peers, users, and customers to resolve problems and provide exceptional internal and external customer support.

TECHNICAL SKILLS:

• HP Quality Center and QuickTest Professional 9.0/10; PL/SQL Developer 7.0
• Microsoft Visual Studio Team Foundation Server 9.0; IBM Rational ClearCase
• Rational RequisitePro and Rational ClearQuest; Visual Basic 6/.Net
• HTML
• XML
• ASP/ASP.Net
• VBScript
• JavaScript
• Visual Studio.Net 2003
• Macromedia Dreamweaver
• Microsoft FrontPage
• Microsoft Sharepoint
• Stellent and Documentum Content Management Systems; MS SQLServer 2000
• Sybase SQLServer 11/12
• Microsoft Office 2003
• Paint Shop Pro
• Adobe PhotoShop and ImageReady
• Microsoft Project 2003
• PageScreamer 4.0.

PROFESSIONAL EXPERIENCE:

Confidential, Chantilly, VA

Test Engineer

• As a test engineer for the Confidential Services Center supporting the many missions of the National Reconnaissance Office (NRO), my duties are as follows:
• Writing test cases, plans, and RTMs
• Testing a wide range of applications in support of the NRO

Confidential, McLean, VA

Senior Test Engineer

• As the senior test engineer responsible for supporting the critical mission of a digital forensics lab, duties and accomplishments include the following:
• Suggesting and implementing process improvements in the requirements, data acquisition, and test process
• Writing test plans, test cases, and test summary reports for the systems under test
• Performing systems and regression testing
• Writing the requirements traceability matrixes for existing applications

Confidential, Rosslyn, VA

Test Engineer, Lead

• Responsible for testing the many applications that support the internal functions of the Bureau of Diplomatic Security as well as performing duties of the test team lead as follows:
• Determining LOE for all projects and assigning test resources
• Updating Test Team schedule to reflect our testing priorities
• Working with the test team and developers as needed to close out outstanding bug reports
• Reviewing and approving Test Readiness Reviews (TRRs)
• Completing Weekly Action Report for test team
• Writing test plans, test cases, and test results documents
• Reviewing all test artifacts written by test team members

Confidential, Chantilly, VA

Test Engineer Lead

• As a lead test engineer for the Army's Force Management System (FMS) application, I performed detailed testing for FMS and the applications that consume the FMS - generated data, such as the Army Organizational Server (AOS). Duties included testing all aspects of existing and new AOS functionality; providing support for requirements development and analysis; writing detailed and comprehensive test cases; writing and executing SQL queries to verify correct data transfers for all systems; regression testing; and providing detailed and meticulous defect reporting. I also provide technical writing support for the program including the AOS Manual, Help files, MDM Integration Guide, and instructional guides for the users; the FMS manual addendum; and the program Eagle Award submission, which was awarded to our team.

Confidential, Herndon, VA

Principal Test Engineer

• As a principal test engineer in the Application Services group, I worked closely with several lines of business to provide test and test documentation support as follows:
• Analyzed requirements and design documents to write test plans and test cases for a wide range of applications as follows:
• Oracle Business Intelligence data mart customizations
• Costpoint applications customized for BAE internal customer needs
• Data migration for security clearance application where all data was migrated and transformed from a SQL Server database to Oracle
• Conducted systems test for applications; tracked and documented all defects; and provided test plans, use case scenarios, test cases, and test summary results for all projects.

Confidential, McLean, VA

Principal Consultant

• Perform IV&V testing for the Federal Emergency Management Agency (FEMA) Logistics Supply Chain Management System/Total Asset Visibility (LSCMS/TAV) program. Responsibilities include the following:
• Following the IEEE standards, I wrote and edited all test artifacts including test plans, test cases, and standard operating procedures.
• Performed independent testing of FEMA’s Warehouse Management and Total Asset Management applications using mixture of ad-hoc testing as well as verifying client user acceptance test scripts.
• Analyzed requirements and design documents to produce independent test cases for verifying the Trading Partner Management Mobil (TPM-M) application solution, which is a new application to provide the capability to download shipment data from the TPM database to a mobile application for near real-time processing on a handheld scanning device.

Confidential, Herndon, VA

Systems Integration/Test Engineer

• As a Lead Systems Integration/Test Engineer on the FBI Sentinel project, designed to consolidate and replace the FBI's legacy case management capabilities with an integrated, paperless file management and workflow system, my duties and accomplishments include the following:
• Lead designer on SENTINEL portal prototype team, where I analyzed SENTINEL System Requirements Specification (SRS) for Phase 1 to design the SENTINEL prototype Website, which, after being accepted by the FBI, served as the design for the dynamic portal development.
• As a test lead, responsible for overseeing all test activities to include managing schedule to ensure all test team activities progressing according to the Integrated master Schedule (IMS); designing and creating test plans and procedures for new Phase 2 Segment/Increment test approach to include the Segment Level Test Plan, the Test Summary Report for the Requirements, Design, and Test document, and any other test artifacts as required; providing guidance and direction to individual test team leads; reviewing all test cases for quality and accuracy; and overseeing efforts to ensure test data and user IDs for migrated test data properly set up.
• As a lead functional test engineer for SENTINEL, analyzed and translated hundreds of requirements to write both manual and automated test cases for all areas of FBI’s Automated Case Support (ACS) System. Managed test teams on several test phase increments, including testing the migration of all FBI ACS legacy ADABAS data from the FBI mainframe to a normalized Oracle schema; the testing of new design and COTS product to handle the FBI’s File Plan; and provided support on all other test efforts for verifying case management functionality in the Web applications.
• Worked closely and collaboratively with customer Program Management Office testers to create, refine and execute all tests including Unit, Systems Integration, Acceptance, 508 Compliance, O&M Builds, and Regression Tests.

Confidential, Washington, D.C.

Senior Technical Writer/Web Developer

• As the lead technical writer on the Policy and Procedures re-engineering project, responsible for restructuring, rewriting, and editing existing FBI Policy and Procedures to ensure compliance with new manual template and organization; coordinating with subject-matter experts and content providers to communicate the objectives and goals of converting existing policy and procedures documentation into new format and structure; developing Web formats for manuals and supporting documentation that closely matches the Microsoft Word manual format while complying with FBI Intranet standards; providing technical support and analysis in implementing the Stellent Content Management solution for PPU’s documentation needs; developing databases and Web application specifications, pages, and presentations; and providing editing, writing, and document design support on other projects as needed.
• Analyzed the new Classification 319 administrative records information to design and build a Microsoft Access database and a Web application that provides numerous search options to the database. Provided detailed specifications to the ITOD department and worked closely with them through several iterations until application was fully tested and successfully deployed.
• Completed development of Records Disposition Unit (RDU) Web site to include design and HTML coding. In preparation of the Stellent Content Management solution, worked with the PPU, the FBI’s ITOD division and their Stellent consultant to determine appropriate metadata and workflows prior to implementation; coordinated with the Stellent consultant to finalize the Word and Web manual style sheets to be used in the Stellent system; and conducted numerous tests on the Stellent Content Management system in the test environment to prepare for using it in the production environment.
• Finalized Policy and Procedures Manual format in both Word and Web format and updated the Policy and Procedures Unit’s Manuals Desk Web page to include a description of the Manuals Reengineering project and links for downloading the Word template and new Style Guide as an aid to Policy and Procedures authors.
• Completed several new Policy and Procedures manuals including the 305 Innocent Images National Initiative (IINI) Manual, Prepublication Review (PR) Manual, and the Security Policy Manual (SPM), for which I received a certificate and letter of commendation from the from the Mission Support Section’s Analysis and Policy Unit Chief.

Confidential , Greenbelt, MD

Web Application Developer

• Worked with all levels of technical and non-technical government personnel to determine requirements of projects assigned to Web team; provide detailed design and program specifications to Web team members for all projects; and provide quality control and testing for projects during all phases of the SDLC.
• Using Active Server Pages (ASP), VBScript, HTML and Sybase databases, designed, developed, and maintained numerous database-driven applications and databases for the FAS Internet and Intranet sites and verified that all deployed Website content, including PDF files, were 508 compliant.
• Redesigned FAS Intranet site including reorganizing content; creating new logo and navigational elements; designing second- and third-tier pages; creating templates for publishers; and writing procedures to facilitate the implementation of new design by the individual Web content publishers. Won government Spot Award for “phenomenal support, hard work and creativity in the redesign and reorganization of FASTnet.”

Confidential, Herndon, VA

Manager, Documentation Department/Web Development/ Documentation Specialist/Technical Writer

• Managed staff of editors, desktop publishers, and Web support specialists responsible for all documentation and Web site projects.
• Provided editing and writing support for numerous publishing projects including Costpoint, System1, and Electronic Timesheet and wrote editing style sheets and desktop publishing training guide.
• Rewrote and redesigned Deltek's user bulletins and installation instructions, organizing the material to be logical and user-friendly, while also performing test software installations and upgrades to ensure the integrity of the documentation.
• Analyzed the content and structure of Web site and redesigned it to improve both the content and navigational structure. Responsible for content development and coordination; quality control; and site programming.
• Provided all content development, design, and programming for Deltek's Customer Support Web site where all client support documentation and patches were made available. Started a "Frequently Asked Questions" page for each software package and coordinated with the various subject matter experts to keep those pages up-to-date. Wrote the critical "What's Hot " bulletins that provided timely information to clients on issues such as software updates, and patches and solutions for software problems.