PROFESSIONAL SUMMARY:

• An accomplished executive with more than 14 years of management success in a variety of industries.
• Extensive experience in project management, quality assurance, product development lifecycle, and continuously improving operations.
• Extensive knowledge and experience in managing program delivery efforts more effectively and efficiently using best - in class strategies, plans, practices and techniques.
• Demonstrated effectiveness in constantly enhancing operational quality levels, customer satisfaction, and personnel performance.
• Involved in transitioning the organization to agile methodologies, especially scrum.
• Experienced in creating/updating/tracking test calendars, workflows, automating processes, and managing global system conversions.
• Strong knowledge and experience in leading Automation, Performance, Integration, System, Regression, End To End, Compliance and User Acceptance Testing types etc. as well as production check outs.
• Highly skilled in Quality Assurance/Software Testing, Training and Process Improvement. A leader in software quality and testing practices, committed to developing strong, quality-focused teams. Strong emphasis on quality mentoring and facilitating continuous quality improvement.
• Passionate team manager with excellent history of team development, leadership and interpersonal skills.
• Process Leadership - Excellent problem solving skills and ground-up innovator of process improvements that positively impact the bottom line.
• Project plan creation, management, organization, monitoring, task planning and prioritizing, project status communication, team motivation, problem analysis & solving, conflict resolution, etc.
• Proficient in vendor management and offsite/offshore team & regional/global stakeholder management.
• Proven ability to multitask effectively, work & deliver in a fast, high-pressure, fluid environment.
• Excellent negotiation and influencing skills to ensure solution implemented is appropriate and supported by both the business and IT.
• Ability to take the initiative and go beyond roles/responsibilities.

TECHNICAL SKILLS:

Languages: Java, J2EE, HTML, DHTML, XML and JavaScript.

Development Tools: WSAD, Eclipse 3.1, JDeveloper, Textpad, Rational Rose, SQL-Navigator, Log4j, ANT.

Servers: WebSphere5.1, BEA Web Logic8.1, Tomcat Apache, JRun 4.0, JBoss.

Java: JSP, Servlet, EJB, JMS, Swing, JDBC & Socket Programming.

Databases: Oracle 8i/9i, MS SQL Server 6.5/7.0,DB2, MS Access.

Environment: UNIX, Solaris 2.6, DOS, WINDOWS95, 98,2000 and NT.

Frame Work: Struts, MVC, Hibernate, Spring, JSF.

Version Control: CVS, Visual source safe, PVCS, Apache-Axis.

Testing Tools: QTP, Load Runner, Performance Centre, Ranorax

PROFESSIONAL EXPERIENCE:

Confidential

Functional Manager

• Negotiating the ongoing purpose and deliverables of the test effort
• Ensuring the appropriate planning and management of the test resources
• Assessing the progress and effectiveness of the test effort
• Advocating the appropriate level of quality by the resolution of important Defects
• Advocating an appropriate level of testability focus in the software development process
• Recruit, mentor and perform periodic evaluations for all team members.
• Introduced new methods to build success of UAT test creation, including partnering with Business partners, mentor and leverage tools for UAT test creation.
• Assessed Test Management Tool to transform from Excel to JIRA, Zephyr

Confidential, IL

Test Manager

• Coordinated all phases of the software development cycle against project plans.
• Engaged with stakeholders to understand their business objectives and translate them into delivery plans.
• Interfaced and coordinated between cross-functional teams to ensure project deliverables are on time. Communicated project status to the stakeholders and sponsor.
• Assessed issues impacting the project and helped formulate appropriate measures for avoidance/mitigation.
• Set direction and establish processes as it relates to QA environments and functional tools, testing practices and QA processes
• Successfully managed complex projects with global implementation, and rapidly evolving requirements.
• Conducted project walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
• Formulated Test Schedules, Test Metrics and TLA.
• Coordinated between Infra Structure team and test team to set up test labs.
• Introduced new methods to build success of UAT test creation, including partnering with Business partners in workshop format to train, mentor and leverage tools for UAT test creation.
• Manage users for UAT testing and coordinate throughout the UAT Testing Process

Confidential, IL

Project Manager/QA Manager

• Plan, execute, monitor, control, and close projects according to PMO standards and best practices.
• Established and maintained project performance through all major phases of the project.
• Developed timelines for project delivery, managed projects and resources to successful completion.
• Worked with global and regional stakeholders to gather and validate requirements. Facilitated JAD / requirements gathering sessions.
• Maintained and updated the project schedule using MS Project.
• Developed and revised project materials and maintained project documentation (including project issues log).
• Ensured adherence to the Quality, Cost and Scope management plans.
• Ensured that requested changes were presented to and approved by the Change Control Board (CCB).
• Managed software test resources responsible for qualifying various software storage solutions implemented by multiple development teams.
• Directed QA/test efforts across several geographies.
• Led a QA team of 20+ persons, including mentoring, managing workload priorities, measuring staff performance and promoting professional development. Maintained the Test Lab of 60+ computers.
• Responsible for managing multiple concurrent projects and also make sure they met quality, testing standards and requirements throughout the software development lifecycle.
• Developed, collected and analyzed quality metrics about products and projects. Ensured that teams followed processes through SDLC and provided reports to managers. Provided input for the process improvements.
• Produced QA project plans, documented and reviewed plans with project stakeholders and engineers and aggressively managed the execution of each plan.
• Proactively dealt with various performance issues by providing well-defined tasks, mini-milestones, established status reporting guidelines and mentoring opportunities.
• Coordinated meetings with technical partners, program managers, managing directors, product managers, test managers, testers, project managers, technical leads, business analysts and auditors.
• Led automation framework development (QTP) with unattended testing mode, including product deployment, test execution and reporting.
• Responsible for implementing a corporate wide QA and testing strategy and managed to finish the projects within allocated budget.
• Involved in creation and implementation of risk based testing processes. Established quarterly production release processes. Interview & hire test resources. Provide performance appraisals to my testing staff

Confidential, Libertyville, IL

Sr QA Engineer

• Understand the requirements and formulate a comprehensive Test Plan. Estimate the resources required to carry out all phases of testing life cycle. Create a Test Strategy and Testing Schedule.
• Hire new resources to successfully carry out testing life cycle. Provide detailed training to the hired resources to help them understand the system architecture, functionality and complex dependencies in the application.
• Work with business users to define the scope of testing for each release. Establish communication between test team and the business users to help test team understand business needs and assist in Release Planning.
• Involved in mentoring and coaching the agile teams.
• Involved in the implementation of Agile QA processes and practices, including defect and test management.

Confidential, Chicago, IL

Software Developer

• Writing Detailed Design Documents (DDD) for individual modules and Mapping the Functional design (FD) and Requirement Specification (RS) documents.
• Developing Component, Class and Sequence diagram using Rational Rose 2003.
• Prepared test data for positive and negative test scenarios as per application specifications and application requirements.

Confidential, Naperville, IL

Software Developer/QA Analyst

• Writing Detailed Design Documents (DDD) for individual modules and Mapping the Functional design (FD) and Requirement Specification (RS) documents.
• Developing Component, Class and Sequence diagram using Rational Rose 2003.
• Understand the requirements and develop a detailed test strategy.
• Develop a detailed test plan for system testing, accessibility testing based upon the requirements
• Perform the installation of Quick Test Pro, Test Director
• Manage the testing process, schedule batch tests, log and track defects using Test Director

Confidential, West Des Moines, IA

Software Developer/QA Analyst

• Writing Detailed Design Documents (DDD) for individual modules and Mapping the Functional design (FD) and Requirement Specification (RS) documents.
• Developing Component, Class and Sequence diagram using Rational Rose 2003.
• Participated in QA test Strategy, QA resource preparation, QA test suite development execution and analysis.
• Created detailed test plans and developed test cases from requirements.