Software System Analyst Resume

A self-starter qualified as a Software System Analyst or Software Consultant through advanced education & training focusing on Health Information Systems Management.

SUMMARY OF QUALIFICATIONS

Talented and fast-learning professional with a history of excelling in varied work environments, routinely fulfilling specified organizational objectives.
Master's Degree in Information Systems Management with a focus on Health Information Systems.
Proficient in Microsoft Visio, Microsoft Access, Microsoft Excel, Powerpoint, and SQL.
Working knowledge in Systems Analysis, Healthcare Information Administration & Management, Healthcare Security, Privacy, and Compliance, HIPPA, Planning & Control, Managing Organizational Change, and Leadership & Organizational Behavior, Networking Concepts and Applications, Project Management Systems, and Managerial Applications of Technology.

PROFESSIONAL EXPERIENCE

Career Note: Pursuing Master's degree full-time July 2010-December 2011
Account Executive 09/2009-06/2010
Geisinger Health System Proven Diagnostics Lab Bethlehem, Pennsylvania

Expanded client base through cold calling and networking to target audiences throughout the Philadelphia area.
Daily account management on salesforce.com CRM and CareEvolve
Promoted continually advancing speciality testing along with other products and services to prospective and established physician clientèle, consistently delivering qualitative customer service.

Sales representative 07/2008-09/2009
Confidential Elmwood Park, New Jersey

Captured and retained $2.4M in gross revenue within 12 months of launching a new territory, leveraging skills in relationship-building, account up-sells, and client retention.
Generated salesforce.com CRM reports daily that included call sheets, weekly work plans, and monthly analysis.
Educated customers on products features and use as part of exceptional & responsive service.
Boosted customer count through prospecting and referrals.
Drove new business development by penetrating untapped niches uncovered through productive networking and relationship-building.

Account Executive 07/2006-04/2008
Confidential McLean, Virginia

Achieved a $10M+ loan volume in 12 months, winning management acclaim and recognition.
Created multiple home and mortgage loan initiatives in direct collaboration with borrowers identified through online and lead generation resources.
Ensured borrower understanding of all loan information and advised them on solid & viable financial options as part of genuine commitment to customer service and relationship-building.

Sales Rep/Business Banker 02/2005-06/2006
Confidential Philadelphia, Pennsylvania

Shattered quarterly banking quotasthrough relationship-building and new business development.
Pinpointed and proposed company products and services designed to meet individual customer requirements.

Education And Training

MASTER'S DEGREE IN INFORMATION SYSTEMS
Concentration: Health Information Systems Management
BACHELOR OF LIBERAL ARTS AND SCIENCES/major: communication

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