Quality Assurance Engineer resume

PROFESSIONAL SUMMARY

An accomplished Quality Assurance Engineer with 6 years experience. Proven track record of testing and implementation of customer oriented business applications and web applications. Performed manual and automation testing on web applications using a variety of industry tools. Developed testing strategies, test plans and executed test cases. Used positive and negative scenarios to ensure system functionality is validated.
Expertise includes

Telecom/Wireless/Mobile/Gaming
SDLC, Agile and Waterfall Methodology
Unit, System, Functional and User Testing
API Testing
Database Application Testing using My SQL
Regression, Negative/Positive Testing

TOOLS

Methodologies: AGILE and Waterfall
Specializations: Manual Testing, Automation ( Test Complete), QTP, Bugzilla, Test Director and Jira
Technologies: SQL Server, Eclipse (API Testing), Microsoft Office(Outlook, Powerpoint, Excel and Word)
Operating Systems: Windows NT/95/98/2000/XP/2007 and Unix
Languages: JAVA, JavaScript

PROFESSIONAL EXPERIENCE

Confidential, Orange County, CA 2010 till date
TEST ENGINEER

The role focused on testing, technical and customer support team for the billing, provisioning and activation platforms that support a wide range of mobile devices. Responsible for weekly status tracking

Created Testing Strategies, Testing Scenarios, Test Cases and conducted integrated and regression testing and logged results on variety of web applications
Logged and tracked bugs with various team members to closure including issue reproduction.
Developed API tests for data transfer between Simple Mobile and other vendors like Blackberry, T-Mobile and International long distance vendors.
Single point of contact for Customer Service and resolved escalated technical issues.
Developed ad-hoc and structured queries to support diverse requirements on MYSQL.

Confidential, Chicago, IL 2009 - 2010
TEST ENGINEER
Responsible for developing and executing tests on new and existing products to ensure that they meet the requisite functional, technical, and regulatory compliance and maintain high overall product quality.Interfaced with Game/Operating System Development and other product development staff to resolve issues in a timely manner.

Developed and executed test plans and test scripts for new and existing game themes and operating systems.
Submitted and tracked product issues and bugs to resolution
Assisted on product assurance on special projects

Confidential, San Jose, CA 2008 - 2009
QA RATER
Rated Google Search engine results based on Google pre-defined criteria and a remote interactive manager and resolved conflicts between raters.

Tracked and managed visual accuracy, quality and content of Google search results using online tools.
Analyzed text, web pages, images, views, news, videos, maps and other information.

Confidential, New Jersey, NJ 2006 - 2007
QA TEST ENGINEER
Quality Assurance on customer care, billing, local number portability, 911 selections, web accounts using JAVA and JAVASCRIPT applications.

Developed subscription, web account, and customer care applications testing
Extensive QTP test cases for regression test cases
Created test cases for 911 project, billing procedures and LNP
Used SQL to perform backend testing

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