Quality Assurance Analyst Resume
Objective
Highly regarded and commended person with overFour and half year of experience in the Software Quality Assurance and Testing field, seeking a challenging position as aSoftware Test Engineeror Quality Assurance Analyst so that I can best utilize my expertise.
Summary
Four and half years of extensive experience in Quality Assurance testing on different web-based applications in Aircraft Maintenance and Health care domain. Expert in Manual, Database and black box testing. Expert in Functional, Usability, Performance and Regression testing. Hands-on QA analyst with strong focus on Documentation, communication, Process improvements and strong knowledge in SDLC, Testing Life Cycle, test effort estimation Adept at backend testing and data validation testing using SQL queries Strong analytical, time-management, organizational and presentation skills. Excellent team player with an ability to interact with external system counterparts, end users, providers, managers, technical personnel and offshore teams.
Core Skills:
- Testing Tools and Utilities: Test Track Pro, On Time Scrum, Microsoft SharePoint 2010 and 2007, Microsoft CRM, Insure Advantage, SQL Developer
- Operating Systems: MS-DOS, and Windows XP and 7
- RDBMS: Oracle, SQL Server and MS Access
- Languages: HTML, SQL, Java
- MS Suite: MS Office (Word, Excel, PowerPoint, Visio, Project), Microsoft SharePoint Services
Strong Usage/Exposure:
- Testing and OS Tools and Utilities: Web Load, UNIX, CVS, Putty
- ApplicationServers: IBM WebSphere, JBoss 6.0
- IDE: Eclipse
Education: Master of Computer Applications
Professional Experience
Client : Confidential
Project Name : CARS (Large and Small Group Health Plans)
Period : Jan 2012 – Till Date.
Team Size : 10
Tools : Microsoft Dynamics CRM, Insure Advantage, Share Point 2010, OnTime Scrum
PROJECT DETAILS:
Customer Acquisition and Retention System (CARS) is Confidential platform for health insurance distribution. It automates all lines of business, including health, dental, group life, vision, accidental death and dismemberment, short-term disability, and long-termdisability. Health Partner’s product utilizes Microsoft Dynamics CRM to create a single-source sales automation and CRM solution specifically for the health insurance industry.
SharePoint:
Microsoft Dynamics CRM allows automatically create document libraries and folders on SharePoint in the context of Microsoft Dynamics CRM entities and fields. These folders are used to store documents for Microsoft Dynamics CRM records on SharePoint. This feature allows configuring required files in CRM and showing if, they exist in SharePoint Folder. SharePoint is accessed via CRM on navigation to the document for a new company, existing company, new Opportunity and existing opportunity.
From the CRM, the Share Point Validation configurations to configuration types are verified via advanced search with in the CRM. Additional operations that are performed on the SharePoint are creating sub-folders, permissions, validations.
ROLES and RESPONSIBILITIES:
- Create, Execute and maintain over 200 Test cases for functional, UI and SharePoint Testing
- Integration Testing using XML across Insure Advantage and Broker portal
- GUI or functional testing within Microsoft SharePoint
- Review of Requirements, Test Plan creation, Test Cases, Testing Defect tracking for Microsoft SharePoint
- Bug reporting and tracking the reported 150 bugs for resolution
- Solely responsible for testing various sales reports, work flows and broker portal.
- Supporting the development team in reproducing the defects
- Participating in regression and UAT testing
Client : Confidential
Project Name : Fleet Cycle® MRO Manager (FCXM)
Period : March 2011 – Dec 2011.
Team Size : 9
Tools : CVS, Test Track Pro, SharePoint 2007, SQL, SQL Developer, Putty
PROJECT DETAILS:
Fleet Cycle® MRO Manager adds operation-specific functionality to the strong execution base provided by Fleet Cycle® Production Manager and Line Manager to create a powerful tool for management and reporting of MRO operations. MRO Manager provides the ability to execute contracted bill of work (BOW), produce invoices and related documentation for each assignment, to negotiate electronically and provides background processing of business rules and analysis of detailed performance data to support real time decision making in response to dynamic conditions
ROLES and RESPONSIBILITIES:
- Designed and developed the process for storing all the test cases, test case results in Microsoft SharePoint 2007.
- Used black box testing for working throughout SDLC & test environment.
Wrote and executed test cases for functional, integration and regression testing - Ran SQL Queries for Database testing.
A combination of test case results from SharePoint and bugs from Test Track Pro were used for status report to higher management.
Involved in reviewing Business Requirement Documents and the Technical Specification - Actively participated in Status report meetings and interacted with Development to discuss the technical issues
Wrote all documentation related to the product testing, managing the bug database and coordinating configuration testing
Client : Confidential
Project Name : Fleet Cycle® Maintenance Project Manager (FCMPM)
Period : November 2010 to March 2011.
Team Size : 9
Tools : CVS, Test Track Pro, SharePoint 2007, SQL, SQL Developer
PROJECT DETAILS:
The Maintenance Program Manager application is the Fleet Cycle® Suite tool that is the source for all known and predictable maintenance requirements on a population of assets. Additional modules include features that broaden the application scope to include management of asset records Efficient and effective aircraft, engine and component maintenance requires a process that captures all related known or predictable maintenance requirements necessary to keep or return each aircraft, engine or component asset in or to an airworthy status.
Used SharePoint 2007 for document storage including test cases, functional specification, Use cases and UI documents.
ROLES and RESPONSIBILITIES:
- Solely responsible for testing the hot fix releases to customers. Responsible for the whole QA process for hot fix testing and release.
- Used black box testing for working throughout SDLC & test environment.
Wrote and executed test cases for functional, integration and regression testing - Ran SQL Queries and stored procedures for Database testing using SQL Developer.
Involved in reviewing Business Requirement Documents and the Technical Specification - Actively participated in Status report meetings and interacted with Development to discuss the technical issues
Client : Confidential
Project Name : Fleet Cycle® Production Manager (FCXP)
Period : November 2007- November 2010.
Team Size : 9
Tools : CVS, Test Track Pro, SQL, SQL Developer, Putty
PROJECT DETAILS:
Fleet Cycle® Production Manager is a multiple user production coordination system designed for the heavy maintenance environment of the aviation industry. This product gives maintenance personnel the dynamic tool needed to optimize routine and non-routine task performance and track status in real time on the hangar floor. Throughout the process, timely corrective actions can be taken to ensure that the aircraft check will be completed on schedule.
ROLES AND RESPONSIBILITIES:
- Created 120 step process, includes screen captures, data inserts for smoke testing every build in a release. This helped saved several builds being rejected by QA upfront and development team to immediately address the smoke test issues.
- Executed SQL scripts using TOAD/SQL developers for data validation.
- Used SharePoint 2007 for document storage including test cases, functional specification, Use cases and UI documents.
- Used black box testing for working throughout SDLC & test environment.
- Wrote and executed test cases for functional, integration and regression testing
- Defect reporting using Test Track Pro tool and tracking the reported defects
- Analyzing the UAT defects and Change Requests
- Supporting the onsite team during the Hot fixes
- Interacting with developers and team members to share the business knowledge