Quality Control Specialist Resume

OBJECTIVE:

Secure a challenging position utilizing abilities developed through education and experience, with an opportunity for professional growth based on performance.

EDUCATION:

Office Education and Business Communication

STRENGTH AND RELEVANT SKILLS:

Highly organized, self-motivated and creative, with exceptional communication and interpersonal skills.
Proficient in Microsoft Word, Microsoft Works, Excel and Power Point, Windows’95, 98, Word Perfect, QuickBooks.
Detail oriented and performs well under pressure.

PROFESSIONAL EXPERIENCE:

Confidential, Bay City, TX

Quality Control Specialist 2009-2009 (Temporary Assignment)
Maintained database updating addresses maps, data entry, conducting interviews with respondents. Created periodic cost and progress reports for supervisor. Maintained all payroll records which reflect hours worked, miles driven, and expenses incurred in the performance of duties.

Confidential,Substitute Teacher Bay City, TX
2008-
Allowed teacher’s time for training, special events, or when they or under the weather. Substitute students from grades K-12th grade.

Confidential, Wharton, Texas Financial Aid Specialist/ Child Care Specialist 2008-2008 (Temporary Assignment)

Provided assistance for residents to obtain scholarships, work preparation, data entry and work support-financial aid to ensure they found employment or aid in obtaining better employment.

Confidential, Wharton, Texas

Unit Secretary 2005-2008
Provided administrative assistance to staff in all office operations which included resolving office software/equipment issues. Prepared documents such as meeting minutes, travel vouchers, data entry, perform evaluations. Answered/screened phone inquiries and routed messages, as well as handled statewide in-take information for referral to caseworkers. Maintained statistical reports, personnel records, case control systems, case records and related files for the unit. Functioned as the unit notary. Provided program and agency information and/or makes referrals to other community resources. Three years functioning as the unit timekeeper handling time and leave, order supplies for the unit as directed and other various office duties.

Confidential, Bay City, Texas

Customer Service Rep. 2004-2005
Processed billing payments, in-house transactions, answered phone lines, data entry, scheduled installations and other various office duties.

Confidential, Wharton, Texas Client Service Coordinator/Tax Preparer (seasonal) 2004-2008

Interviewed each client to determine preliminary type of tax, financial or mortgage services needed. Answered phone lines and scheduled appointments. Responsible for receiving and securing cash, checks, credit card receipts and balanced the cash as part of the mid-day or end-of-the-day closing procedure.

Confidential, Rosharon, Texas

Secretary II Project Rio 2001-2003 Prepared Offender’s job application for employment with the Work Source after release from prison. Performed office duties such as filing, typing, data entry, answered phone line, scheduled monthly interviews, prepared monthly reports and ordered supplies. Confidential, Rosharon, Texas

Asst. Secretary 2000-2001
Assisted the Assistant Warden in handling confidential documents, dictation, and filing, typing, data entry and answering numerous phone lines. Handled inmates trust funds, prepared litigation files, facilitate visitation for inmate families. Planned and set Assistant Wardens monthly calendar along with a various other duties as needed.

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