Quality Assurance Analyst Resume
SUMMARY
Ms. Van Ness is an IT professional with extensive experience in quality assurance, business analysis, systems analysis, and programming. She is experienced with multiple computing environments and a variety of project types and sizes (small to large, multi-year efforts), from business requirements to post implementation support and reviews, the complete System Design Life Cycle.
TECHNICAL EXPERIENCE
Software: MS-DOS, MS Windows NT, Windows for Workgroups, MS Windows 3.x, MS Windows 95, Windows NT Server, Windows 7, IE, Netscape, Microsoft Office, Quality Center, AimStep, Visio, PowerPoint, etc.
Language: COBOL
Technical Training: See Education section
PROFESSIONAL EXPERIENCE
Confidential,Parsippany, N.J 2009 – 6/30/2009
Quality Assurance Analyst - Lead January 2009 – June 30, 2009
- Review/Approval of Business Vision & Scope, Business Requirements, Functional Designs/Requirements, Test Use Case, QA test strategy documentation.
- Creation/Review of test plans, test cases, test data, test results, and status reports.
- Execution of functional, regression, pre-production, and production deployment testing, warranty support (post implementation), and defect tracking;
- Coordination of offshore testing efforts (test plan and test data creation, test execution, defect reporting).
- Ongoing project task coordination with QA Managers, Project Manager, Developers, Business owners, User Acceptance team, etc. (on and offshore).
- Creation & reporting of QA teams daily test status for project team management
- Conducting knowledge transfer sessions to familiarize QA staff with application functionality and testing procedures (on and offshore).
- Quality Center software was used extensively.
QA Analyst was responsible for completing the following project:
- Enhanced Weeks 1.1
Confidential,Parsippany, N.J. 2001 – 2008
Quality Assurance Analyst/Lead 2001 – 2005 (D&B Assoc.)
2005 – 2008 (Consultant)
- Review of Business Requirements, Functional Designs Test Use Cases, Development testing plans and results
- Creation/Review of test plans, test procedures, test data, test results
- Execution of unit, regression, load, performance testing, UAT, and post implementation reviews, anomaly tracking;
- Coordination of offshore testing efforts
- Ongoing project coordination with Program Managers, Developers, Implementation team, User Acceptance Testing support, etc. (on and offshore)
- Creation & reporting of QA teams status for project management
- Conducting knowledge transfer sessions to familiarize QA & UAT staff with application functionality and testing procedures (on and offshore)
- Aimstep and Quality Center software used extensively to manage requirements, test plans and defects.
QA Analyst completed the following projects:
- Market Spectrum
- DBConnect
- Supply Intelligence
- Integration Manager (V1, V2, V3, & additional upgrades) – Ongoing multi-functional project (multi-year)
- CIM Portal Changes
- Workflow Tool/Electronic Warehouse
Confidential,Parsippany, N.J. 1982 – 2000
Programmer – Senior Systems Analyst
As a member of Dun & Bradstreet’s development staff, M. Van Ness was responsible for the following projects/applications:
- OSP Design/Programming, Rollout and Support
- Pilot – Evaluation of Texas Instruments Case Tool IEF
- DEWS 4.0 Conversion – OSP-DEWS Request Management Module Support Strategic Monitors
- IMIS - Analysis of interfacing IMIS with the following production systems: CIRCS, EQUIFAX, OSP International, OSP Model Office, OSP Pull, Traffic, Customer Service Center and RMS. General analysis and support for the Billing staff; BH Systems Support Group
- CHIPS Support (primarily CEF – online subsystem)
- CHIF COBOL II Conversion
- Enterprise AR Project
- EDI – Lead & coordinate technical production effort on daily basis. Liaison with EDI Marketing team and product customers. Conduct Y2K Initiative analysis and execution.
PRIOR EMPLOYMENT
Confidential, 1980 – 1982
Programmer
Confidential, 1979 – 1980
Programmer
EDUCATION
- (BA)
- Computer Programming, Design and Analysis
- OSI – CICS/VS Application Design
CICS/VS Application Programming
- Structured Systems Analysis and Design
- Structured Program Design and Development
- Information Engineering Facility (Tex Inst.) – Business Area Analysis
- DB2 – Concepts arid Impact
- DB2 – Application Programming
- Microsoft COBOL
- Netron Cap — Frames
- Microsoft C Programming – (Basics)
- Basic SQL
- Transact SQL
- Sybase Transact – SQL Programming
- Unix – Introduction
- Unix – Mastering Shell Scripts
- Rightsizing: Systems Management in Client/Server Computing
- Rightsizing: Migrating Legacy Systems to Client/Server
- Introduction to Client/Server Analysis and Design
- Principles of Client/Server Computing
- Object Oriented Analysis/Design
- Essential Software engineering curriculum — Videos 2, 3, 4, 5, 6, 7, 8
- Visual Basic – CBT
- Rapid Application Development Concepts and Techniques
2001 – 2005 –
- Aimstep
- Practical Software Testing Methods (Learning Tree Int1.)
- Allfusion Model Navigation (Basic)
- Data tntegrator ToolKit (Basic)
- Quality Center
- Influence Skills (Learning Tree Intl.)