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Quality Assurance Analyst Resume

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SUMMARY
Ms. Van Ness is an IT professional with extensive experience in quality assurance, business analysis, systems analysis, and programming. She is experienced with multiple computing environments and a variety of project types and sizes (small to large, multi-year efforts), from business requirements to post implementation support and reviews, the complete System Design Life Cycle.

TECHNICAL EXPERIENCE

Software: MS-DOS, MS Windows NT, Windows for Workgroups, MS Windows 3.x, MS Windows 95, Windows NT Server, Windows 7, IE, Netscape, Microsoft Office, Quality Center, AimStep, Visio, PowerPoint, etc.
Language: COBOL
Technical Training: See Education section

PROFESSIONAL EXPERIENCE

Confidential,Parsippany, N.J 2009 – 6/30/2009

Quality Assurance Analyst - Lead January 2009 – June 30, 2009

  • Review/Approval of Business Vision & Scope, Business Requirements, Functional Designs/Requirements, Test Use Case, QA test strategy documentation.
  • Creation/Review of test plans, test cases, test data, test results, and status reports.
  • Execution of functional, regression, pre-production, and production deployment testing, warranty support (post implementation), and defect tracking;
  • Coordination of offshore testing efforts (test plan and test data creation, test execution, defect reporting).
  • Ongoing project task coordination with QA Managers, Project Manager, Developers, Business owners, User Acceptance team, etc. (on and offshore).
  • Creation & reporting of QA teams daily test status for project team management
  • Conducting knowledge transfer sessions to familiarize QA staff with application functionality and testing procedures (on and offshore).
  • Quality Center software was used extensively.

QA Analyst was responsible for completing the following project:

  • Enhanced Weeks 1.1

Confidential,Parsippany, N.J. 2001 – 2008
Quality Assurance Analyst/Lead 2001 – 2005 (D&B Assoc.)
2005 – 2008 (Consultant)

  • Review of Business Requirements, Functional Designs Test Use Cases, Development testing plans and results
  • Creation/Review of test plans, test procedures, test data, test results
  • Execution of unit, regression, load, performance testing, UAT, and post implementation reviews, anomaly tracking;
  • Coordination of offshore testing efforts
  • Ongoing project coordination with Program Managers, Developers, Implementation team, User Acceptance Testing support, etc. (on and offshore)
  • Creation & reporting of QA teams status for project management
  • Conducting knowledge transfer sessions to familiarize QA & UAT staff with application functionality and testing procedures (on and offshore)
  • Aimstep and Quality Center software used extensively to manage requirements, test plans and defects.

QA Analyst completed the following projects:

  • Market Spectrum
  • DBConnect
  • Supply Intelligence
  • Integration Manager (V1, V2, V3, & additional upgrades) – Ongoing multi-functional project (multi-year)
  • CIM Portal Changes
  • Workflow Tool/Electronic Warehouse

Confidential,Parsippany, N.J. 1982 – 2000
Programmer – Senior Systems Analyst

As a member of Dun & Bradstreet’s development staff, M. Van Ness was responsible for the following projects/applications:

  • OSP Design/Programming, Rollout and Support
  • Pilot – Evaluation of Texas Instruments Case Tool IEF
  • DEWS 4.0 Conversion – OSP-DEWS Request Management Module Support Strategic Monitors
  • IMIS - Analysis of interfacing IMIS with the following production systems: CIRCS, EQUIFAX, OSP International, OSP Model Office, OSP Pull, Traffic, Customer Service Center and RMS. General analysis and support for the Billing staff; BH Systems Support Group
  • CHIPS Support (primarily CEF – online subsystem)
  • CHIF COBOL II Conversion
  • Enterprise AR Project
  • EDI – Lead & coordinate technical production effort on daily basis. Liaison with EDI Marketing team and product customers. Conduct Y2K Initiative analysis and execution.

PRIOR EMPLOYMENT

Confidential, 1980 – 1982
Programmer

Confidential, 1979 – 1980
Programmer

EDUCATION

  • (BA)
  • Computer Programming, Design and Analysis
  • OSI – CICS/VS Application Design

CICS/VS Application Programming

  • Structured Systems Analysis and Design
  • Structured Program Design and Development
  • Information Engineering Facility (Tex Inst.) – Business Area Analysis
  • DB2 – Concepts arid Impact
  • DB2 – Application Programming
  • Microsoft COBOL
  • Netron Cap — Frames
  • Microsoft C Programming – (Basics)
  • Basic SQL
  • Transact SQL
  • Sybase Transact – SQL Programming
  • Unix – Introduction
  • Unix – Mastering Shell Scripts
  • Rightsizing: Systems Management in Client/Server Computing
  • Rightsizing: Migrating Legacy Systems to Client/Server
  • Introduction to Client/Server Analysis and Design
  • Principles of Client/Server Computing
  • Object Oriented Analysis/Design
  • Essential Software engineering curriculum — Videos 2, 3, 4, 5, 6, 7, 8
  • Visual Basic – CBT
  • Rapid Application Development Concepts and Techniques

2001 – 2005 –

  • Aimstep
  • Practical Software Testing Methods (Learning Tree Int1.)
  • Allfusion Model Navigation (Basic)
  • Data tntegrator ToolKit (Basic)
  • Quality Center
  • Influence Skills (Learning Tree Intl.)

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