EXPERIENCE SUMMARY:

Over 7 years of experience in Software Development Lifecycle, Testing of Client/Server and Web applications using both Manual & Automated Test Tools under windows and Mainframe Applications. Very strong professional back ground in finance, healthcare and telecommunications. Strong education background with Masters in Electronics and communications with 4.0 GPA.

• Good Experience in every phase of Testing Process and Software Development Life Cycle (SDLC).
• Experience in establishing QA Procedures/ Standard Method, Proficient in writing Test Plans, Documenting Test procedures and writing Test Cases.
• Ability to adapt to any automation frame work used to handle complex systems.
• Maintaining multiple projects on each domain of Mercury Quality Center.
• Specialized in writing scripts for manual testing and experience in maintaining regression automation suite.
• Familiarity in Automated Test tools of Mercury interactive Products like BTP frame work in QTP , Quick Test Pro, Win Runner and Test Director
• Experience in Functional testing, Stress testing, Regression testing, Performance testing and Integration testing using Black box techniques.
• Strong skills in Backend testing using SQL Queries.
• Experienced in Unix environment with all QA needs.
• Good Knowledge of Agile/Scrum Methodologies and Software Development Life Cycle (SDLC).
• Versatile team player coupled with excellent interpersonal and communication skills.

TECHNICAL SKILLS:
Operating Systems: Windows 7/XP, UNIX
RDBMS: Oracle 11, MS-SQL Server 2008
Languages: C/C++, SQL, PL/SQL
Scripting Languages: TSL, VB Script
Tools: WinRunner 8.2, QuickTestPro 10.0, Quality Center 10.0, Test Director 6.0, XML Spy, Rational Clear Quest, Rational Clear case, Doors, Winscp and TOAD.
Web Technologies: HTML, DHTML, XML, JSP
Servers: Web Logic Server, Web Sphere, IIS & MTS.
Others: MS-Word, MS-Excel

EDUCATION:
MS. Electronics Engineering
B.Tech Electronics Engineering

PROFESSIONAL EXPERIENCE:

Client: Confidential,Reston, VA QA Analyst
July’12 to Sep’12
Project Synopsis:

The Making Home Affordable Program(MHA) is a critical part of the Obama Administration\'s broad strategy to help homeowners avoid foreclosure, stabilize the country\'s housing market, and improve the nation\'s economy.

LPS(Lender Processing Services) system is the first step for Lenders to submit their troubled Loans to get evaluated and enter the MHA program. Once the Loans are accepted by the MHA program, the home owners will be benefitted in several ways not to foreclose and stay in their homes.

Due to enormous requirements and complexity, testing LPS has been automated using QTP.

Responsibilities:

Responsible for creating test data using XML Spy and performing schema validation of the same.
Involved in complex calculations for creating test data, based on the Loan Integration Rules and Additional Data Elements.
Generated test cases using the excel tools written using Visual Basic.
Involved in generating descriptors for executing test cases using QTP.
Validated all the business edits in supporting three file formats XML,CSV and UI.
Responsible for evaluating QTP results for accuracy.
Responsible for Querying the data base using complex queries, to make sure if the data is inserted correctly.
Reviewing the software documentation and deliverable artifacts to ensure technical accuracy, compliance and completeness.
Responsible for RTM.
Actively interacted with business team in clarifying complex requirements to avoid incorrect assumptions.

Environment: Doors, Rational Clear quest, RationalClear Case, QTP 10.0, Quality center 10.0, Xml Spy, Toad.

Client: Confidential,Herndon, VA QA Analyst
Aug’11 to Jun’12
Project Synopsis:

Earlycheck(EC):

Earlycheck(EC) is a new interface developed for lenders of FannieMae to import and check their loan eligibility with new rules being tightened by FannieMae through MISMO 3.0 file(Mortgage industry Standards Maintenance Organization). EC provides a tool to allow lenders to validate loan data in the origination/pre-closing stage against applicable Loan Delivery edits. Once lender imports the loan to EC with no import errors, EC sends and interfaces with the CBRS(Centralized business rules system) and determines the further eligibility of the loan.

Responsibilities:

• Reviewed the Business Requirements document and Functional Specifications Document with the business and development team to understand the architecture and functionality of the application.
• Supported for importing the MISMO 3.0 file in addition for the existing 1003 and MISMO 2.3.1.
• Created test cases in excel using UNIX and imported them to Quality center.
• Evaluated Bulk submission capability via GUI and XIS(MISMO 3.0 file format only).
• Performed XML transaction testing for web services using data created using XML Spy.
• Created XML and HTML mapping documents based on XSD and wireframes.
• Performed Business functionality testing, which involved testing of all core functions of the application both manually and using automation framework.
• Created the test data using the automation tool by specifying rule details to the tool.
• Used the automation frame work developed by automation team to submit the test data details in excel to the service.
• Involved in preparation of Test Plans for different interfaces and documented test cases for various screens of the application from Active Flow Diagrams and wireframes.
• Developed manual test cases to perform GUI, functional, end-to-end and Regression testing.
• Used QC extensively for defect reporting and tracking.
• Worked Closely with Designers to ensure that test cases map back to business requirements and filled the gaps in RTM.
• Worked closely with the developers and architects for bug resolution.
• Manually performed back-end testing by writing SQL queries using Toad.

Environment:Quality center 10.0, QTP 10.0, Windows XP/7, Oracle 10G, J2EE/JSP, Web logic Server.

Client: Confidential,Ashburn, VA QA Analyst
Jun’07 to April’11

E2E QA PM/Sr. QA Analyst Nov’10 to May’11
Verizon Business is a leading provider of global IT, security, and communication solutions, with the world’s most connected IP network. Involved and worked on multiple projects developed for Verizon Business. VZB uses several systems to create, generate and track quotes, orders, and sales in its inquiry to order to remittance process. Few of the projects involved VOIP services, Systems integration, Systems Consolidation, International as well as Domestic Ethernet Access. The Basic goal of these projects were to develop IT infrastructure supporting Global offering of VZB service that are either US-Sold or International-Sold and to support the ability for customers to order a Homogenous, Global Service between all the regions of the world.

Responsibilities:

• Involved in planning and execution of E2E/IST, Regression testing from the scope closure to completion of the project.
• Scheduling Project kick-Off meetings and Weekly Test Team Meetings, Established Primary Contact List to support Test Case steps related to requirements.
• Identified project objectives and requirements to create a Business Scenario Test Metrics and E2E/IST High Level Test Requirements.
• Creating System Data flow diagram(s).
• Tracking Project for the Major Milestones.
• Mapping High Level Test requirements to the Test Cases in Quality Center.
• Coordinating the planning and execution of E2E Test Cases.
• Tracking software issues and report statuses on the daily Executive check point calls.
• Provided a written/verbal escalation of project status, resources and schedule issue as required to Executive Level Management.
• Attending reviews and walkthroughs to better understand the Requirement documents(SOBR).
• Based on requirement documentation, translating the information to business scenarios and high level Test cases.
• Preparing Test scripts and Test plans for E2E, IST and Regression testing.
• Working on test plan to create manual/automated test scripts for the test cases including test details for the functionality test using Quality Center.
• Working with the different interfaces: in different test phases: System, integration, back out, Shakeout, and GUI testing.
• Leading Regression testing effort and involved in training off shore and on shore regression testers.
• Working extensively with Investment Professionals, Financial Analysts, Operations as well as Business Architect and Development leads on requirement gathering and process evaluation.
• Performing system analysis on the architecture of source as well as target application Custodian Download Process.
• Logging Defects using Mercury Quality Center and JIRA.
• Participating in the User Acceptance Testing.
• Mentoring and training other team members in use of tools and testing principles also coordinated with PM/BA in various User Demo trainings.
• Interacting with various members of the team to discuss and resolve defects, bugs and their priorities.
• Presenting daily Analysis to report any bugs, issues and risks involved.
• Updating the Metrics Reports daily and reporting to project development and management teams on the daily Checkpoint Calls.
• Participating and reporting status in weekly status meetings with Executives and Stakeholders.
• Automating regression scripts using QTP.
• Tracking bugs & defects by prioritizing bugs, assigning bugs, verifying and troubleshooting in Mercury Quality center.

QA Analyst:
Project Synopsis: July’07 to Oct’10

Enterprise Service Portal (ESP) supports the functions of project management, order management, change management, and operations support for customer network premise equipment, and it provides activity completion reports to billing. It supports the managed customer network premise equipment for Verizon business managed service product portfolio including Managed Frame Relay, ATM, IP-VPN, and Private IP in over 400 customer networks consisting of 14,000+ nodes resulting in an annual revenue stream of $400 million. ESP is the database of record for managed customer premise equipment, and it supports workflow for Sales, Customer Network Engineering, Global Project Management, and Advanced Network Services. ESP is accessed via Verizon Business’s intranet via a web browser ,and it provides a secure customer portal.


Responsibilities:

• Working proactively with BA, Users and SME’s for core project enhancement requirement corrections and clarifications in the A&D phase.
• Ensuring standardized utilization of Quality center for 100% of defects and test cases management for assigned projects.
• QC Admin responsibilities like adding the current release projects lists, maintaining the user defined fields, maintaining the release folders structure on each Test Plan, Test Lab and Requirement sections, cleaning up the older records and moving to Archive project QC etc.
• Timely update of defect and test case statuses during system test phase using Metrics.
• Updating the QTP scripts to new BPT Framework so that components can be reused effectively across the board.
• Test planning and maintaining the Regression scripts for automation using BPT components.
• Timely updating the regression repository with the progression test cases from each release and automating them for future releases.
• Lead team player in consolidating the shake out scripts and performing shakeout testing with in limited time on every quarterly release.
• Contributed to standard testing status reporting. Weekly status reports: on-time and accurate. Semi-weekly or daily status reports during system test phase for major projects as required and included target scorecard.
• Collection of Test data for interpreting the negative/positive results in Module Testing phase.
• Improved efficiency of testing approach between IT & UAT for execution, results sharing and status reporting. Supported UAT, shared test cases and defect analysis as needed.
• Worked closely with development to provide quality defect descriptions and supporting information to facilitate defect resolution. Provided regular updates on test status and shared the test results.
• Correct usage of standard fields and naming conventions as applicable adherence to defect priority definitions and test case status definitions.
• Verifying input XML from upstream systems for any failure of order flow and validating the failed reasons against ICD agreed between the systems.
• Verified the logs in Unix environment for hourly feeds sent to downstream systems upon failure.
• Manually sending the device feed files in Unix environment to device monitoring systems, job status verification and force starting the autosysjob’s.
• Created strategic valued for Verizon business by Rapid delivering Networx thru testing support of planned releases for quarterly releases.
• Verified the accuracy of billing feeds and worked on many product migration projects.

Environment:Quality center 10.0, QTP 9.5, Windows XP/7, Oracle 10G, J2EE/JSP, Web logic Server, IE 7.0.

Confidential, QA Analyst
Horizon-Blue Cross Blue Shield of NJ Jan’05 to Jun’07

Project Synopsis:
Integrated Rating Information System (IRIS) is used by underwriters of Horizon Blue Cross Blue Shied of New Jersey for mid-sized corporate accounts to calculate health insurance rates. IRIS is a web application built with J2EE and DB2 as the database. IRIS consists of four modules, Initial Rating, Renewal, Settlement and Accounting Entries module.

Responsibilities:

• Extensively worked on requirements, QA practices, preparing test strategies, identifying critical application arenas like renewal/settlement calculations etc.
• Analyzing user requirements and software requirement specifications documents.
• Efficient team player in performing Risk Analysis.
• Performed Manual Testing prior to automated testing for application stability
• Documenting test plans and test cases using Test Director by reviewing the requirement specifications.
• Using Test Director created and maintained the test plans and test cases based on project inputs and made use of the folder structure of the test plan as a guide to all testing work, managing all aspects of testing.
• Creating, modifying and debugging the test scripts using QTP.
• Creating user defined functions to enhance the maintainability of test scripts.
• Creating data driven tests to validate the same scenario with different test data using data pools.
• Performing regression testing using QTP.
• Involved in Database Testing using SQL Queries.
• Ran the SQL queries to check that database was updated as per the inputs provided by the user.
• Performed the GUI test manually as well as using automation to verify that the results appeared correctly and in the appropriate fields.
• Responsible for developing and managing test metrics throughout the testing cycle.
• Involved in regular interaction with development team to fix the defects raised during the conversion period.
• Provided test status to Product Development and Management teams.
• Involved in review meetings with Client, Project Managers, Business Analyst and business users for project planning.
• Documented and sent regular reports to Client according to standards.

Environment: TestDirector, QTP , Windows XP/2000, DB2 v8.1, J2EE/JSP, Websphere, IE 5.5 & Netscape Navigator 6.0.