Summary:

Over 10 years of extensive experience in the field of Management and Information Technology. Multiple experiences in Design, development and implementation of RDBMS client server systems and Quality Assurance Testing in Health care, Insurance,CRM and Financial systems. 3 years experience testing web based applications using manual methodologies, specifically browser based applications .Significant experience in using both Manual and Automated testing tools, SQA Suite, Winrunner and executing Automated testing Scripts(Using Rational Robot ,Web Load ,WinRunner, Test Director, LoadRunner ). Expertise in Integration and System Testing, Performance, Stress, Regression, UAT, Black box, White box, Positive and Negative Testing. Excellent Trouble shooting and Communication skills.

Technical Skills:

Languages: C, C++, SQL / PL SQL, Power script, VB Script, HTML, XML
Database: Oracle 8.0, Watcom 4.0, MS Access, SQL Server, and DB2.
GUI: Visual Basic 6.0, Power Builder 5.0, Developer 2000,and Java.
Environment: MS-DOS, UNIX, and WINDOWS 3.1 / 95 /2000/ NT/ME/XP, Main Frame.
Software: Quality Center 8.2,QTP 10.0, Rational Team Test, WinRunner 7.5 , LoadRunner, Web Load, Rational Clear Quest, RUP, Silk Manager, Silk Radar, FDR,TSYS, Toad, PVCS Tracker, MS Office, MS Project, Lotus123.

Professional Experience:

Sr QA Tester,
May 10 to Confidential,Sunrise, FL

Working on Dental health care Enterprise Application allow customer service rep to look up DNSP providers or providers that are part of third party vendors and distinguish these providers from Cigna network providers.

Environment : Microsoft . NET Frame work 3.5, Quality Center 9.2. Oracle 11i.

• Mercury Quality center was used for Creating Test Sets, Test Scripts.
• Wrote test scripts based on analysis of requirements.
• Executing Manual Scripts as per functional and Business requirements
• Participated in Business users and Development meetings.
• System and Regression testing of set of claims and back end data validation.
• Executed SQL queries and generated Reports using SQL Plus .
• Defects were reported to Dev Team using Quality Center.

QA Tester
Aug 09 to Jan 10 Confidential,Columbus, GA
This is an application that is used to process claim payments. Whenever request for claim is received, claims auditor uses CPS to process the claims received. The Auditor can process the claim, deny or keep it in pending status for the claims received based on the information provided for the claims, its eligibility and on the status of the policy. Environment: Microsoft . NET Frame work 3.5, Ajax,Quality Center 8.2, DB2.

• Mercury Quality center was used for Creating Test Sets, Test cases based on requirements.
• Executing Manual Scripts as per functional and Business requirements
• Participated in Business users and Development meetings.
• System and Regression testing of set of claims.
• Executed SQL queries and generated Reports using Toad.
• Defects were reported to Dev Team using Quality Center.

QA Tester
Apr 07 to Dec 08 Confidential,Jacksonville, FL

Worked on multiple Health care Claim Processing insurance applications such as Legacy Mainframe( COBOL, CICS, DB2) Apps Thomas Implementation with HIPAA, DIA, and web based EBB with avility, Parallel to Diamond apps. Process include Creating 835 using Mojo Application and Pricing. Created manual test scripts from use cases using Quality center. Executed SQL queries and generated reports and worked on defects and re execution.
Environment: Main Frame and Web based Apps, Java, Availity, SQL Navigator 5.5.

• Developed Test scripts, and conditions to match business requirements and Use cases, using Mercury Quality Center 8.2
• Participated in Business users and Development meetings to understand Business functionality .
• Functional, Integration, system and Regression testing of entire Application on Main Frame and web based version.
• Worked on Main Frame suspended claims, Explanation of benefits and Remittance Advice, Rdbms help, IMS and Test IMS.
• Tested 837 (Institutional, Dental, and Professional), 835, 270/271, 820.
• Tested web based availity application data.
• Executed SQL queries and generated reports.
• Created defects and Re executed Fixes.
• Provided written and verbal communication such as status reports,
  progress reports and documentation to team leads.

Professional Experience:

Senior QA Tester
Oct 05 to Dec 06 Confidential,Silver Spring , MD

The National Pricing System (NPS) requires data from the Mid-Atlantic systems for pricing and rate quotes generation purposes. Data from Mid-Atlantic systems are separated into two major categories based on their source systems - the data extracted from the Decision Support System (DSS), and the data extracted from the Benefit / Rates systems. The interfaces are Benefit Universe, Benefit History and Current Rates, compliance with HIPAA. Environment: Datawarehouse, Agile, Web based and Stand alone systems, Oracle and Unix.

• Mercury Quality Center 8.1 was used for Creating Test Sets, Test cases .
• Designed and executed Manual Scripts from Business requirements
• Participated in Business users and Development meetings to understand Business functionality
• Functional, Integration, system and Regression testing of entire Application on Windows 2000.
• Defects were reported to Dev Team using Mercury Quality Center.

Senior QA Tester Confidential,Columbia, MD

The AmCon Phase 1A redesign is the creation of a completely new trading site for AmCon advisors. This Application includes account searching, quote functionality, stock trading, option trading, mutual fund trading, order management, Import of orders, ACH and IVR
Environment: Web bases Apps including Java, AOM/BOS, Test Director 8.1, Tuxedo.

• Test Director was used for Creating Test Sets, Test cases.
• Designed and executed Manual Scripts from Business requirements.
• Participated in Business users and Development meetings to understand Business functionality.
• Functional, Integration, system and Regression testing of entire Application on Windows 2000.
• Defects were reported to Dev Team using Test Director.
• Environment: Java, AOM/BOS, Test Director, Tuxedo, Windows 2000

Senior QA Tester Confidential,Downey , CA
Sep 04 to Dec 04

Worked on Diamond Health care Insurance Application, used by Claim processing Departments in Southern and Northern California regions. Application consists of Institutional , Professional claims, Interfaces, EPIC and Diamond claim numbers. Application was developed in VB 6.0, Oracle 8.0, Test Director 8.0.
Environment: Client Server , Diamond, Telnet, Unix, Toad, FTS.

• Test Director was used for Creating Test Sets, Test cases.
• Executing Manual Scripts as per functional and Business requirements
• Participated in Business users and Development meetings.
• System and Regression testing against Diamond Claims.
• Verified EOB and pricing on claims.
• Verify that ACH and Credit card transaction records insert into application.
• Executed SQL queries and generated Reports using Toad.
• Telnet and Unix being used to Load Claims into Diamond System.
• Defects were reported to Dev Team using Test Director.

Senior QA Confidential,Wilmington, DE
Nov 03 to Apr 04

Worked on an Application FA ( First Assist) and FI (First Image),Used by Call Center advisors in Bank One to answer questions and services requests called into the bank by customers. First Assist utilizes Image display functionality to provide the advisor with Information needed to respond to the customer. First Image is GUI interface to a Main frame host owned and operated by First Data Resource (FDR) and TSYS. Application has Account Master Data , Internal status, External status, Credit Flags, CSO , Images, Redirect etc. Processed ACH and Paper checks that come from different agencies.
Environment: C++, DB2, Unix, and Oracle.

• Test Director was used for Creating Test Sets, Test cases and Requirements
• Designed and executed Manual Scripts from Business requirements
• Participated in Business users and Development meetings to understand Business and flow
• Verify that ACH and Credit card transaction records insert into application.
• Executed SQL queries and generated Reports using Toad.
• Functional, Regression and UAT Testing of entire Application on Windows NT and Windows 2000.
• Defects were reported to Dev Team using Test Director.

Education:

B. S. in Engineering