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Sr.qa Analyst Resume

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Professional Summary:

  • About 7 plus years of total diversified experience in Manual and Automated testing of Client Server and Web Applications, PeopleSoft Applications in QA Tester, and Analyst roles.
  • Five plus years of experience in Automated testing of various Client/Server and Web applications in Finance, Insurance & Telecom domains using enterprise automated testing tools like QTP, WinRunner, TestDirector, Quality Center and LoadRunner.
  • Two Years experience in using IBM Rational Testing Tools like Rational Robot, Rational Test Manager, Rational Clear Quest
  • Good experience in Team Leadership, Resource Allocation and Scheduling
  • Good experience in Unit Testing of VB script modules
  • Proficient at writing Test Plans and Strategies by following different QA Methodologies.
  • Helped in creating Quantitative and Statistical business models.
  • Good experience in ETL and Data Warehouse activities
  • Strong experience in HTML and XML
  • Strong experience in encapsulating data using Business Objects
  • Strong experience in Analyzing results in Crystal Reports
  • Good command in Unix shell scripting
  • Worked on Agile methodology
  • Strong experience in Load and Stress testing
  • Expertise in Functional and Performance testing
  • Strong experience with Informatica tool
  • Also possess strong understanding and experience in using Microsoft .Net and Java applications
  • Good experience in reviewing and assisting Use Cases
    • GFU Extensive experience in Automated Testing and Strong knowledge of Software Testing Life Cycle
    • Strong experience MS Word, MS Excel for writing Test Plans, Test Cases, weekly status reports
    • Performed all phases of Testing Methodologies that included User Acceptance, Functionality, Regression, Integration, Black Box, System Stress/Performance, Interface, Alpha, Beta & End to End testing
    • Performed Front/Back-End Testing and involved in generating SQL queries to generate output from different master database tables and in UNIX Shell Scripting
    • Dynamic, result-oriented and performance driven, with good communication, technical and time management skills
    • Prepared QA project plan by using MS WORD
    • Strong Experience in managing multiple teams and multiple projects
    • Discussed and distributed the work among the internal team
  • Conducted defect review meetings with developers
  • Strong experience in UNIX and LINUX

Technical Skills:
Languages: C, C++, VB, Java, C#, ASP.NET and SQL, JCL
Web Technologies: ASP, HTML, DHTML, JavaScript, VBScript, XML, WSAM
Case Tools: Rational Rose, UML
Testing Tools: Win Runner, Load Runner, Rational Team Test, Test Director, Quick Test Pro, Rational Robot, Rational Test Manager, Quality Center.
ERP: PeopleSoft FSCM 8.8/8.4/8.0/7.5 (AP, AM, Inventory, Purchasing, AR, GL) PeopleSoft HRMS 7.5 (HR, Benefits, & Payroll) PeopleTools, SQR, Reports
Data Warehousing Tools: Informatica, Cognos, Business Objects.
RDBMS: Oracle 9i/ 8.0/7.x, DB2, SQL Server 7.0, Teradta, MS-Access
Hardware: IBM Compatible PCs, Pentium PCs, Intel based machines, Terminal Emulators.
Reporting Tools: Test Director, PVCS tracker, Rational Clear Quest
Operating System: Windows 3.1/95/98/2000/XP, NT 4.0, RedHat Linux, Unix, Solaris 2.x

Experience:

Confidential,NY May’08 - TillDate
Sr.QA Analyst

Citibank is one of the largest full service banks in the world offering an unparalleled range of products and services. Working as Sr. QA on different front end financial applications and extensively working in Data Warehouse environment to test the ETL Informatica mappings, workflows, and Business Objects reports. The main functionality of the project is testing the end to end process of data loading from staging to data Warehouse. The front end applications are .NET, Java and J2EE web applications.

Responsibilities:-

  • Analyzing existing environment with available documentation and application.
  • Involved in reviewing Use Cases and Requirements.
  • Validated the source files like XML, CSV files and mapping process in informatica.
  • Worked on BI systems using data that has been gathered into a data warehouse.
  • Tested Business Objects reports by comparing the data in final target tables.
  • Automated the source data comparison with target data by using Quick Test Pro.
  • Installed and Configured Quality Center with Quick Test Pro for functional testing environment.
  • Debugs software products through the use of systematic tests to develop, apply and maintain quality standards for company products.
  • Develops and executes software test plans. Analyzes and writes test standards and procedures.
  • Tested rules overlap in Rules engine.
  • Analyzed the results using Crystal Reports
  • Performed unit testing on Unix shell scripting modules
  • Analyzed and worked on Business Object modules
  • Worked on ETL.
  • Followed Agile methodology.
  • Participated in Scrum meetings to capture daily work.
  • Worked on Data Mapping and executed complex SQL queries.
  • Building the Automation Test Plans and Functional Test Plans to organize the QA.
  • Rebuild of Quick Test Pro scripts should continue by taking the design of Rational Robot
  • Experience in Perl programming.
  • Web Services add-ins of QTP is extensively used for testing.
  • Involved in reviewing and analyzing Web Services test harnesses.
  • Building the Requirements tree and Test Plan tree in Quality Center.
  • Involved in defect reporting and assigning the defects to development team through Quality Center.
  • Writing the steps in Quality Center for automation purpose.
  • Automated manually written test cases by using Quick Test Pro.
  • Building the logic in VB Scripting to Support the Lawson Applications.
  • Working with function and sub- procedures to support the Quick Test Pro scripts.
  • Worked with the Novell IDM to share date with the Identity Vault.
  • Interaction with the users to discuss the functionality of application and performance issues.
  • Developed web applications using VB and Java Scripting..
  • Working knowledge on Crystal Reports using Delphi.
  • Attending Regular business meeting and submitting the reports.
  • As a Sr Team member attended user meetings communicated with the teams.
  • Connected to different source databases extracted the data into excel spread sheet.
  • Executed SQL Queries by writing the simple and complicated join.
  • Compared the data with source and target tables and validated data based on requirements.
  • Validated Database calculation whether the right values are populating or not.

Environment: QualityCenter 8.2/9.2, QTP 8.0/8.2/9.0, LoadRunner 8.2, WinRunner 8.2, VB Scripting, Oracle, PL/SQL, PeopleSoft Financials 8.4/8.9, TOAD,TIBCO iProcess Novell IDM 3.0, Perl, Lawson PVCS, VB, Java , J2EE, XML, HTML, VBScript, WebLogic, Server 8.1,UDB DB2

Confidential,CT. Apr’07-May’08
QA Lead

This is web based Customer service application for the customers who have leased or financed their vehicles through Mercedes Benz Credit. Here customers can manage their accounts and have customer support.

Responsibilities:-

  • Collected software requirements and specifications.
  • Written test plan QA milestones.
  • Participated in regular project status meetings related to testing
  • Created test cases as per business requirements and
  • Performed System and User Acceptance Testing.
  • Regression testing was done for all the new builds released.
  • Validated various database tables.
  • Follows FIX messaging standard
  • Attended Scrum meetings
  • Tested all aspects of products and thoroughly reported issues in bug tracking systems using Web Tracker.
  • Worked very closely with client side managers and developers.
  • Promptly updated the bug tracking system with results of testing.
  • Automated the Application By using Win Runner.
  • Maintains documentation of test results to assist in debugging and modification of software.
  • Analyzes test results to ensure existing functionality and recommends corrective action. Consults with development engineers and product in resolution of problems.
  • Used TSL Scripting in Win runner to automate the all scenarios.
  • Interacted onsite and offshore team.

Environment: Win Runner 7.6,Visual InterDev/6.0, Asp 2.0, JavaScript, VbScript, Sql Server 6.5, Html, Windows NT, Xml, Xsl, QTP 8.0, Visual Source Safe and Visual Basic 6.0, Win Runner, Test Director 7.0, Load Runner.

Confidential,KS May’06– Mar’07
Software Engineer/QA - RMS System Test
Sprint PCS is the leading Wireless Telecom Company, which provides wireless services, long distance, International, Internet and calling card services. Advance Billing Solutions (ABS) is part of Application Development/Revenue Management System (AD/RMS), which develops Billing system for SPRINT PCS.

Responsibilities:

  • Involved in running AR/Billing jobs for different Bill Cycles
  • Involved in Environment shake out activities for readiness for each release and each code drop
  • Understanding the business flow and supporting testing
  • Involved in writing PL/SQL quires
  • Involved in testing phases like ST (System Test), SIT (System Integration Testing), PT (Product Test) and UAT (User Acceptance Testing)
  • Worked on BI systems using data that has been gathered into a data warehouse.
  • Developed WinRunner Scripts and LoadRunner Scripts using Java Script
  • Scripts are developed using modular method, where most of the scripts are reused
  • Used GUI check points, Database Check points, Synchronization and Data driven functionality
  • All common functionality, repeated steps are created as public functions. Made use of these functions in other scripts
  • Done mapping using ETL for informatica
  • Analyzed and worked on Business Object modules
  • Tested on VC++ environment
  • Executed automated regression test scripts for each release
  • Maintained and Updated the Automated scripts with each release changes
  • Involved in creating Accounts and Subscribers for Manual Testers using automated scripts
  • Used TestDirector as bug tracking tool
  • Performed daily operational functions in billing environments and provided 24/7 support of Database

Environment: Unix-HP, Oracle 9i, SQL, PL/SQL, Java, WinRunner, TestDirector, LoadRunner, HTML, XML, VC++

Confidential,Detroit, MI. Jun’04 - Dec’05

Sr. QA Analyst

This is web based Customer service application for the customers who have leased or financed their vehicles through Chrysler Finance services. Here customers can manage their accounts and have customer support.
Responsibilities:-

  • Actively involved in converting business requirements into technical specifications for the new functionality.
  • Analyzed business requirements and created Test Plan document.
  • Developed Test case for manual testing of Web Pages.
  • Experience in using Cognos for assembling reports.
  • Identified and modified test cases for Regression Testing.
  • Used Win Runner to automate Regression Testing.
  • Wrote data driven Test Scripts in Win Runner.
Tested on C++, C environment
  • Experience in writing VB scripts to develop web application.
  • Used Test Director for defect tracking.
  • Performed System and User Acceptance Testing.
  • Used FIX for messaging.
  • Performed System Testing to ensure that software components of the application adhere to project standards, performance criteria and functional specifications.
  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.
  • Worked with system interface teams for new enhancements.
  • Frequently updated the defect status as per the status defined for Defects in Test Director 6.0.
  • Trained new team members to bring them up to date on business and system knowledge.
  • 24X7 production support, maintenance and user support for various systems.
  • Attend user business meetings discussed the requirements.
  • Prepare QA project plan by using ms word.

Environment: Test Director 6.0/7.0 Win runner , VB Scripting, Asp 2.0, JavaScript, Oracle, QTP 8.2 IBM Mainframes, DB2, C++, C, Cognos, PVCS, Visual Basic 6.0, J2EE, VBScript, Web Logic, Server 8.1, Visual source safe, Load Runner

Confidential,Yardley, PA Nov’02-Apr’04
QA Analyst

Almac Clinical Technologies (formerly ICTI) is a pharmaceutical clinical services organization specializes in providing the integrated technology and service solutions to clinical trial process (Interactive Voice and Web Response Systems, Randomization and Inventory management, iDiary).

Responsibilities:

  • Created and executed test plans and detailed test cases including requirement traceability matrix for IVR systems, Alerts, Drug Management, Web Reports, Internal Inventory reports and randomization schemas. Followed company SOPs and 21 CFR Part 11 regulations throughout the project life cycle. Reviewed and approved validation plans.
  • Created scenario analysis for complex modules, SQL scripts to load test data and to verify the test results.
  • Written test cases by using Quick Test Pro.
  • Created complex queries to verify the data in the database for the Internal Inventory Reports testing.
  • Used defect tracking system (Clear Quest) to report the bugs, recreated them as needed and tracked them through to resolution. Created test build reports and test reports.
  • Tested on C++ environment
  • Responsible to create test plans and test data for user acceptance testing
  • Communicated project test status to project team members (development and business) and responsible for the timely delivery of all test deliverables. Responsible to answer the Audit issues/questions for the Audit trail.
  • Participated in requirements, system and database design, and code reviews and maintained test and Change Management metrics.
  • Handled multiple tasks effectively by prioritizing the assigned work with minimal management supervision.

Environment: Windows XP, VB 6.0, QTP 8.2, SQL Server 2000, MS Office, Crystal Reports XI, Clear Quest, Master Control, C++, C, IE 6.0.

Confidential,Inventory Management System Feb’01 – Nov’01

The system has an inventory of all automobiles in stock, their make and model numbers, parts available, category of parts, etc. The system has been designed targeting the automobile dealers. Features include new additions to the inventory, inventory levels tracking (helps in identifying re-order level). Reports were generated from the system such as ledger; indent generation for ordering, etc. Responsibilities included testing of Inventory Information System that keeps track of Automobile and Auto parts sales.

Responsibilities:

  • Identifying Business Requirement & System Specification Analysis
  • Formulating Test Plans & Designing Test Cases and Running the Test Scripts
  • Recording & Scripting in TSL Language
  • Setting up the Test Environment & creation of Test Data Detecting bugs & classifying them based on theseverity
  • Performing Unit, Integration, Regression & System Testing
  • Interacting with developers for assisting them in the identification, simulation

Environment: Windows\'98 / NT, Oracle, Visual Basic, WinRunner

Education:
Masters in Industrial Technology

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