Quality Assurance Resume
OBJECTIVE
To work full time with a corporate entity using my years of sales and management experience assisting in activities moving external projects forward and supporting internal strategic goals for long term profitability.
Confidential, Decatur, Alabama (2006-Present)
Rental/Sales Agent
Current Part Time Responsibilities
- Acquire and refurbish residential properties for future home ownership on a lease to purchase program
- Partner with real estate agents, financial lending institutions, and general sub-contractors for a turn key acquisition process.
- Provide financial consulting services for applicants that are needing assistance with their credit as the are leasing the home before the closing process occurs.
Confidential, Huntsville, Alabama (2008 - 2010)
Senior Sales Manager
Responsibilities
- Delivered software services around electronic management to corporations and government entities to improve upon their business processes of unstructured paper information effecting labor, operational costs, customer satisfaction and competitive advantage.
- Researched and directed internal departments to move from paper based business processes to electronic workflow data automation to reduce in streamlining departmental processes, greater employee accuracy, and customer satisfaction.
- Worked closely with Information Management personnel, HR, Accounting departments, and Corporate Executives to consult and assist in strategic planning around profit analysis and investments for data capture, storage, manage and delivering of new process development goals and implementation.
- Strategically positioned customize software and data applications to the State of Alabama Department of Public Health supporting medical reporting activities to the US Government Center for Disease Control.
- Presented county government Pretrial, Public Defender and Drug Court applications through CIMS software and consulting services tracking officials and judges to better direct specific programs and sentencing court orders.
- Helped to evaluate departmental best practices evaluating compliance and security measures through software data integration supporting state and federal auditing guidelines for compliancy and business continuity.
Confidential, Bridgewater, New Jersey (2005 - 2007)
Metabolism Medical Sales Professional
Responsibilities
- Presented medical product analysis, clinical information and uncover prescribing habits in diabetes Healthcare Community targeting Endocrinologists, Internal Medicine, and Primary Care Physicians in the East Central Alabama area.
- Pass Certification of Achievements - Top achievers 103% overall in the regions ranked 10th in region out of 57 metabolism sales professionals in first 9 months in the field. Award presented at year end national Sales convention in Las Vegas , NV December 2005.
- Achieved Market Share Growth at +2.45% first 9 months 2005 for drugs Lantus and Actonel. Market share growth 12th in region out of 57 also presented at national sales meeting last year.
- Worked with local and regional hospital specialists, executive personnel, and working with the diabetes community gaining input from Endocrinologists and their information on treatment methodology.
Confidential, Huntsville, Alabama (1997 - 2004)
Federal / Commercial Sales Account Manager
Responsibilities
- Developed sales territories, market copier solutions, network printing systems, outsource business services, and software management applications for the US Department of Defense, NASA, National Missile Defense, Federal Health Cares Facilities, Federal and State Contractor & Civilian Agencies supporting Alabama and Tennessee.
- Engaged and managed internal resources from all levels to support client equipment needs, software applications and new product field engagement strategies.
- Delivered sales projections and internal copier automated services needed to deliver monthly and quarterly sales revenue
- Reviewed quality assurance of product and software installation on monthly basis to executive personnel, team project leads, IT personnel, and general staff.
- Setup and marketed entire product line of services through local and federal business forums, product shows, exhibitions and open house events.
- Achieved 10% of top regional sales performance ranking for 4 consecutive years- Sold over $1.5 million in revenue in 2002.
- Ranked number 3 in the Southeast in number of units sold in 2002-Achieved Par Club at 100% of sales plan in 2002 - Posted revenues of $820,000 and exceeded margins in color and network printing solutions in 2001 Achieved 90% of sales plan at $960,000 in revenue in 2000.
Confidential, Decatur, Alabama (1994 - 1996)
Executive Director of Marketing
Responsibilities
- Managed and implemented all marketing, advertising, public relations strategies and new business development programs for the corporate office and five branches throughout Alabama, Mississippi, and Oklahoma.
- Implemented processes for quality assurance management for all credit union revenues, outgoing information to media, special promotion financial material, and data interest rate information to all credit union branches.
- Generated all quarterly marketing plans and budget analysis for approval by the President and Executive Board of Directors.
- Developed and managed all marketing financial services campaigns, annual meetings, commercial account presentations, quarterly newsletters and publications for all member organizations and individual members.
- Achieved $1.7 million in financial loans through various marketing campaigns, including personal and mortgage campaigns, automobile loan promotions, and on-site boat, jet ski and recreational vehicle shows.
- Developed marketing campaigns and financial research for forth coming lending strategies for the commercial and small business entities.
Confidential, Montgomery, AL (1990-1994)
Division of the State of Alabama Industrial Development and Training (AIDT)
Quality Assurance & State Auditor
Responsibilities
- Assured quality control for related statistical methods, operator inspection assessment, follow up reports and meetings to company executives for Delphi Corporation and General Motors parts division
- Served on legislative support logistics for the State of Alabama mandating voting and federal law interpretation of the America with Disabilities Act through the State of Alabama Secretary of State's Office.
- Audited polling facilities throughout the State of Alabama, records and disability language distribution, and meetings with county officials to ensure all county precincts obtain correct standards and voting machine security/accessibility for compliance with the Federal Americans with Disability Act
- Achieved 100% on-time completion of audits and developed feasible recommendations for non-compliance in activities.
EDUCATION
Bachelor of Science in Commerce and Business Administration
Major: Marketing
PROFESSIONAL SALES TRAINING
- Xerox's seven-week new hire school consisting on focus selling techniques, product knowledge, industry enablers and customer initiatives in Leesburg, Virginia
- Xerox's Business Selling Techniques
- Xerox's Target Account Selling Module
- Xerox's Selling to Senior Level Executives
- Sanofi-Aventis - competed 4 phases (8 months while working including 14 testing evaluations with scores needed with 90's and above, role playing and product and disease state knowledge)
- Sanofi-Aventis - Corporate Sales Evaluation ,Completed metamorph (role play testing evaluations with national internal medical physicians with scores at 90's and above)
- Sanofi-Aventis- Participated in 3 regional week long training POA's in product launch of medical insulin device the Opticlick Pen, new Quest computer software applications, and selling skill training.
- CIMS - 3 day software and sales certification on electronic data management and scanning technologies.
SKILLS
Computer: Microsoft Word, Excel, and Power Point
Leadership: Strong management skills, accountability, proficient in sales industry, excellent communication skills and experienced in marketing and public relations.
ACTIVITIES
Alumni of University of Alabama Association
Member of Huntsville and Decatur Chamber of Commerce