SUMMARY

Versatile, seasoned manufacturing, service, sales, and quality assurance professional with a proven track record of improving operations performance. A 20 year history of contributions in a variety of areas including design, selling, negotiation, supervision, training, troubleshooting, team building, PPAP, ISO/TS, continuous improvement (LEAN), problem solving, and advanced quality planning. Consistent achiever who thrives on new challenges. A confident and dependable professional accustomed to working hard and ready to give 110% to the job on a daily basis.

PROFESSIONAL EXPERIENCE

Confidential, Port Huron, MI November 2002 -February 2009
A division of Mueller Industries, a $2 billion global manufacturer of brass and aluminum products for the automotive, pluming, gas, and aerospace industries.

Materials Manager

• Purchase and track raw materials per MRP requirements.
• Maintain inventory levels of finished goods and raw material.
• Supervise the shipping and receiving department.

Quality Assurance Manager

• Responsible for leading the management teams in ISO 9002/TS 16949 re-certification.
• Coordinated customer communications to make proactive customer visits, rater than visiting only after there is a problem.
• Provided manufacturing with support on problem solving/corrective action implementation, defect prevention and continuous improvement activities.
• Developed a supplier performance monitoring and control program. 20% reduction of supplier issues on the manufacturing floor.

Confidential, Bethel, VT 2001- June 02
A $90 million leader in the manufacturing of plastic components for the automotive and Health care industry

Quality Assurance Manager

• Responsible for leading the management teams in ISO 9002/QS 9000 re-certification. Completed in April 2002.
• Coordinated customer communications to make proactive customer visits, rather than visiting only after there is a problem. 40% reduction of customer complaints in an eight month period.
• Provided manufacturing with support on problem solving/corrective action implementation, defect prevention and continuous improvement activities.
• Developed a supplier performance monitoring and control program. 50% reduction of supplier issues on the manufacturing floor.

Confidential, Kansas City, MO 1998-2001
A $100 million global leader in the manufacturing of plastic and extruded baffles for the automotive industry.

Manufacturing Manager, Injection Molding

• Operations manager of a $20 million per year injection molding manufacturing department comprising over one third of the overall facility business.
• Responsible for 120 employees including the Production Department operating three shifts per day, the Production Planning Group, Quality assurance functions, Customer Service and Process Engineering personnel.
• Managed departmental budget in excess of $5 million.
• Developed capital investment and installation plans, departmental operations budget.
• Implemented cost reduction programs in excess of $1 million over a two-year period.
• Key player in achievement of QS 9000 certification on first audit - December 1999.
• Achieved consistent improvements in employee safety, product quality, and scrap reduction and service level.

Confidential, USA, Farmington Hills, MI 1996-1998
A $2 billion global design and manufacture of complete vehicle interior and exterior components for the automotive industry.

Program Manager (1997-1998)

• Responsible for leading a team to meet customer expectations of the Saturn LS door trim program. $25 million in sales, $6.3 million tooling budget, $4.1 million capital budget.
• Lead PDT meetings, status report of program milestones, Served as main customer communication point.
• Coordinated communications with technical and tooling support in Europe.
• Participated in technical reviews and VAVE cost reduction presentations with General Motors.

Plant Manager, Kansas City, MO (1996- 1997)

• Operations manager of a $30 million per year injection molding and exterior component painting facility with 160 employees.
• Managed an operations budget in excess of $15 million, 8 salaried direct reports covering 5 separate departments including J.I.T. sequencing shipments.
• Reduced operating cost by 10%, resulting in cost savings of approximately $150 thousand per month due to improved quality, increased productivity, and higher equipment utilization.
• Implemented QS-9000 procedures into all key operational systems.

Confidential, Southfield, MI 1994 - 1996
A $15 billion global leader in the design and manufacturing of automotive interiors for the automotive industry.
Operations Manager, Components Division

• Responsible for all manufacturing and materials functions for a $70 million per year seating components
• facility.
• Managed operations budget in excess of $20 million, including 210 employees operating three shifts per day.
• Implemented Quality Operating systems into the manufacturing and Production Planning Group that resulted in a 99.9% on time shipping rating.
• Led continuous improvement activities that resulted in cost reductions in excess of $2 million over 18 months period.

Confidential, Plymouth, MI 1984 - 1994
A $500 million per year Injection Molding Manufacturing Company of automotive interior/exterior trim components.

Director of Quality Assurance

• Implemented SPC in manufacturing and advanced problem solving techniques in design of experiments.
• Achieved five Q1 awards and top quality awards at Chrysler.
• Managed all customer contact.
• Developed and implemented quality operating systems in all plants.
• 5. Received approval from Ford Motor Co. at new manufacturing locations.
• Increased testing lab capabilities with new technology.
• Managed overseas accounts in Japan, Europe, and Brazil.
• Directed and presented all customer presentations for three plants.

Confidential, Kalamazoo, MI 1984 - 1984
A $100 million per year Injection Molding Manufacturing Company of Automotive interior trim components.

Quality Assurance Manager

• Implemented SPC into the organization.
• Achieved Q1 status with Ford Motor Co. and SPEAR2 with General Motors.
• Managed all customer quality requirements.

Confidential, Marysville, MI 1981 - 1984
A $150 Million per year Injection Molding Manufacturing Company of Automotive interior/exterior trim components.

Statistical Process Control Coordinator

• Implemented the use of SPC throughout the organization.
• Trained all management in the understanding of SPC.

EDUCATION
Production Management
Plastics Technology

PROFESSIONAL TRAINING

Implementing Total Quality Management - Confidential
Managing Employee Involvement - Confidential
Quality Function Deployment - Confidential
Design of Experiments - Confidential
Implementing of Self Directed Work Teams - Confidential
Recruiting and Sales in the Healthcare Industry - Confidential