Objective

US citizen seeking a fast paced dynamic environment to apply my professional skills in the field of information technology, QA Lead/Analyst with strong work ethics, technical and interpersonal skills.

Core Competencies

Six plus years of experience on:

• Nuclear Power & Utilities, Fixed Income Trade & Financials, Banking, Insurance, State Government, Telecommunications, and ecommerce.
• Service Management, Work Load Management, Project Management and Scheduling.
• Test plans, Test Cases, Test Scripts and Test Procedures.
• Manual & Automation testing, Web testing, Offshore test coordination, System, Functionality, Regression, Acceptance, Performance, Backend, and Implementation testing.
• Knowledge of SDLC (Software Development Life Cycle). Knowledge of Waterfall and Agile methodologies.
• Ability to handle multiple tasks and prioritize them. Excellent communication and Interpersonal skills.

Technical Proficiencies

Test Management – Confidential,IBM Rational Test Manager, Lotus Notes, DOORS.
Defect Management – Confidential,Lotus Notes, JIRA, Wiki TRAC, Bugzilla, PVCS Tracker.
Test Automation – HP Mercury QTP, Confidential,Rational Functional Tester.
Programming Languages – Visual Basic, Java, .NET, Ajax, Cold Fusion, K2 Blackpearl, MS SQL Server, MS Windows Server, PL/SQL,
Query Tools – TOAD, Rapid SQL, Query Builder, Query Analyzer, SQL*Plus.
Databases – DB2, Oracle, Sybase, Access.
Operating Systems – Windows 98/98SE/ME/XP, Windows NT/2000, UNIX, DOS.
Financial Tools – FIX Protocol, SWIFT Protocol, Trade Confirmation systems, Accounting tools.
Reporting Tools – Business Objects XI, Cognos 8.0, Crystal Reports.
Others – MS Office 2003/2007, MS Team Foundation Server, MS Visio, AUTOSYS batch jobs, SharePoint, Technical Writing, Project Management, ITIL Service Management, Primavera project management and scheduling tool.

Detailed professional experience

Confidential,Phoenix, AZ, Sep 2009 – Present

Lead Test Analyst

• Introduce formal QA Testing processes since the company did not have any formal QA personnel.
• Develop and maintain Testing Deliverables, processes, and templates for: Test Plans, Test Cases, Test Summary Reports, Test Schedules, and Test Coverage Matrix.
• Major projects include:
• Testing enhancements and data transfers between the Oracle forms based Site Work Management tool and Scheduling tool Primavera 6.2.
• Testing the TIBCO Interface between SWMS to Primavera 6.2.
• Testing reports being generated from Business Objects reporting tool.
• Testing the .NET based Risk Assessment tools.
• Work closely with developers in testing and defect management following an Agile project structure.
• Communicate and work with Business Analysts and Subject Matter Experts for knowledge transfer, requirement clarifications, and any other testing related activities.
• Utilize SharePoint for document and project management.
• Conduct System, Integration, Implementation levels of testing.
• Conduct Smoke, Functional, Positive, Negative, Regression types of testing.
• Coordinate Usability and Acceptance testing efforts.
• Test methodology used: Agile.

Confidential,Tempe, AZ, Feb 2008 – Sep 2009

Lead Test Analyst

• Major projects include: ENTERPRISE CLAIMS SYSTEM [J2EE based]; HP SERVICE MANAGER IMPLEMENTATION [JAVA based]; E-COMMERCE PROJECTS [.NET based]; ELECTRONIC FUND FLOW
• Train, guide, and mentor junior testers.
• Attend and provide testing input in core team meetings.
• Coordinate, follow up, and lead all testing efforts.
• Develop Test Strategies, Master Test Plans, Test Schedules, Test Inventory and Coverage Matrices, and Test Summary Reports.
• Involved in all phases of SDLC to make sure the test deliverables are properly created, updated, and maintained throughout the life cycle of a project.
• Coordinate offshore testing activities.
• Involved in Requirements gathering, Use Case modeling and development.
• Involved in all aspects of System, Performance and Implementation levels of testing.
• Coordinate and drive UAT with anywhere between 20 to 200 users in multiple locations.
• Involved in Project Management activities as needed
• Use Rational Functional Tester to automate regression tests.
• Create Test Plans, Test Cases, Test Logs and matrices.
• Generate and work with Crystal reports for reports testing.
• Act as a Business Analyst to work with Business Objects for querying and reporting solutions.
• Act as a Defect Coordinator to develop and maintain Defect Management Plans as needed.
• Administer and manage defect profiles, statuses, matrices, trends, and reports.
• Use Lotus Notes and Rational Clear Quest for defect management.
• Test methodology used: Agile, Waterfall.

Confidential,Pasadena, CA, Feb 2007 – Feb 2008

Senior QA Analyst
Worked extensively on front office [e.g. Advanced Ticketing Process], middle office [e.g. Electronic Trade Confirmation, FX Trade Confirmation], and Back office [e.g. Settle Control, SWIFT, Settlement Management Systems] applications. Main focus on Functional, System and Performance testing, test plan development, test design and test case development, test execution, requirements and design reviews, and test reporting. Major responsibilities include:

• Coordinate UAT testing efforts with users.
• Coordinate and perform BETA testing for new and/or enhanced applications prior to Acceptance testing.
• Coordinate Front-end testing efforts (GUI, Functional,and Smoke testing).
• Run processes and physically monitor log files in UNIX for the purpose of backend testing efforts.
• Execute simple and complex SQL queries for the purpose of testing backend data verification and validation using Rapid SQL for Sybase databases, and PL/SQL for Oracle databases.
• Coordinate testingefforts with third party companies for the foreign exchange trade confirmation process using the CMS (Confirmation Messaging System) system.
• Coordinate testingefforts withLegg Mason (parent company) company forthe trade instruction process using theSWIFT messaging system. This involved physically monitoring theLegg Mason SWIFT Alliance Gateway enginefor the purpose of testing heartbeats/messages betweenbanks/custodians and Western Asset.
• Tested Reports with Cold Fusion as the front end, and Oracle being the database. Also conducted Risk-based testing for Reports along with in-house Risk Reporting tool OCR.
• Test batch jobs in Mainframe environment.
• Used Mercury Quality Center to create and maintain test plans, test cases, and test scripts. Also used Mercury Quality Center to coordinate the defect management process.
• Coordinate efforts with the automation team to create and maintain automated scripts.
• Use Mercury Quick Test Pro to record and run automated test scripts, as well as basic debugging of the scripts.
• Test methodology used: Agile.

Confidential,Madison, WI, Oct 2006 – Feb 2007

QA Analyst

• Participated in requirements management.
• Translated use cases and requirements into test scenarios.
• Ensured test cases and test plans met the business requirements.
• Designed and updated test plans and test strategies.
• Designed functional, system, and integration test cases using Mercury Quality Center.
• Designed and maintained test data.
• Conducted peer review of test cases.
• Executed test cases using Mercury Quality Center.
• Conducted backend data verification using simple and complex SQL queries.
• Managed defects in Mercury Quality Center.
• Researched and analyzed logical, physical, and process data models to design test cases.
• Coordinated with the development team, database team, business analysts, and technical writers on issues.
• Acted as a trainer and mentor to new team members.
• Prepared and created status reports using pivot tables and functional formulae in MS Excel.
• Updated project team leads and managers with presentations using MS PowerPoint and MS Visio.
• Test methodology: Agile/Ad hoc.

Confidential,Bloomington, IL, Dec 2005 – Sept 2006

Test Analyst

• Performed Functional and Acceptance Testing.
• Execute simple to complex SQL queries for data validation.
• Identify project implementation and testing risks and plan how to mitigate the risks.
• Creates and verifies the test plan (conditions and cycles) for the application test in accordance with the client and project needs and methodology standards.
• Oversee the creation of all testing deliverables(User Acceptance Test (UAT) planning, System and Performance test Planning, Test case design and development, Test Inventory Coverage Matrix, Test Summary Reports)
• Conduct Formal review of all testing documentations for Quality Assurance
• Assign defects to development team with defect analysis
• Assist the Project Manager in acquiring needed testing staff, such as test designers or text execution technicians.
• Provide feedback on testability of business requirements.
• Monitor and control the test execution and defect resolution.
• Provide input to the Test Manager, Project Manager and peers regarding testing and product quality.
• Act as a mentor/consultant for other Test Analyst.
• Collaborate with project team to understand requirements in order to effectively plan and execute tests.
• Execute UNIX commands to test batch jobs and data processes.
• Test methodology used: Waterfall.

Confidential,Wichita, KS, Nov 2003 – Nov 2005

QA Analyst

• Participated in requirements management.
• Translated use cases and requirements into test scenarios.
• Ensured test cases and test plans met the business requirements.
• Designed and updated test plans and test strategies.
• Designed functional, system, and integration test cases using Mercury Quality Center.
• Designed and maintained test data.
• Conducted peer review of test cases.
• Executed test cases using Mercury Quality Center.
• Conducted backend data verification using simple and complex SQL queries.
• Managed defects in Mercury Quality Center.
• Researched and analyzed logical, physical, and process data models to design test cases.
• Coordinated with the development team, database team, business analysts, and technical writers on issues.
• Acted as a trainer and mentor to new team members.
• Prepared and created status reports using pivot tables and functional formulae in MS Excel.
• Updated project team leads and managers with presentations using MS PowerPoint and MS Visio.

Education

Master of Arts in Gerontology
Master of Science in Statistics