Sr. Qa Analyst Resume
SUMMARY
Has 8+ years of extensive experience in the field of IT with focus QA and testing, design, development and maintenance of test scripts. Expertise in Manual Testing, Automation Testing, Black box Testing, white box Testing, functional testing, integration testing, System Testing, performance testing, load testing, regression testing and stress testing. Responsible for testing software packages thoroughly and integrated systems to ensure proper operation and the absence of defects. Has strong business knowledge and testing skills in the information technology software industries.
JOB SUMMARY:
- Certified Automation Testing Professional.
- Experienced in testing Point of Sales (POS), Retail, Insurance, Healthcare, Banking, Mobile (ipad), Financial and accounting applications.
- Has good domain knowledge of ERP (oracle insurance insbridge, PeopleSoft FSCM/HRMS) and Warehouse Management Systems (Red Prairie and Manhattan) applications.
- Understanding the data feeds such as RSS and product feeds for web based applications.
- Experienced in Testing the applications in various capacities on UNIX/Windows platforms in Web Based, Client/Server, Java/J2EE, .Net, Adobe Flex, Share point and Web Services Applications in different environments and multiple Browsers.
- Experienced in developing and maintain overall Test methodology and strategy, Documenting Test plans, Test strategy, Test Cases, Test reports and user guides.
- Proficient with HP QTP, Quality Center, Performance center, Load Runner, and well versed with other tools.
- Experienced in Systems specification analysis, test plan, test scripts, test cases creation and execution.
- Knowledge of Silk Test, silk Center, silk performer, Rational Functional Tester (RFT), Selenium, JMeter, Junit and Rational Performance Tester.
- Developed automated Test Scripts using QTP, Performance center and Load Runner, automated various Business Flows for the applications.
- Working knowledge of HP Business Process Testing (BPT), HP Performance center.
- Hands on experience in Black box testing and white box testing.
- Extensive experience in Manual/Functional Testing, Automation Testing and Performance Testing.
- Knowledge of Web Services Testing, SOA, WSDL, XML, and SOAP Messaging.
- Knowledge of Orthogonal Array Tool and DFA (Defect Flow Analysis) tool.
- Strong experience with VBScript and Descriptive programming in QTP to maximize the script readability and usability.
- Strong expertise in establishing QA Policies, Root Cause analysis (RCA), Procedures, strategies, metrics, developing appropriate process and team to ensure the quality of product.
- Used HP Quality Center for maintaining the Test Plans, Test Cases, Test Execution, Defect Management and Bug Reporting.
- Knowledge of Rational Suite (Test Manager, Rational Software Modeler (RSM), Rational Robot, Clear Case and Requisite Pro).
- Experienced in different kinds of testing such as System, Integration, Regression, user acceptance, Smoke test, Ad hoc test, Load/Performance, Volume and Stress test etc.
- Experienced in creating Automation Frame works such as Business Process Testing, Data driven and Hybrid.
- Created and maintained Object repositories, Function Libraries and Recovery scenarios using QTP.
- Experience in testing Web-based, ecommerce, Host and Client-Server applications on different environments.
- Experienced in different SDLC Methodologies such as waterfall, V-V, Iterative and Agile (SCRUM).
- Good understanding of Agile (XP, FDD, TDD, BDD) Software Development Life Cycle model.
- Good Understanding of programming languages like PERL, JavaScript, Ruby, PL/SQL, Netezza and defect tracking tools rational clear case, TFS, Jira and Bugzilla.
- Developing database queries for Backend Testing, DB2, ORACLE and SQL Server, resolved Database Performance issues.
- Experience in programming, analysis, design, development, data tabulation, cleaning, validation, processing, Calculating statistical trends, and Sales projections.
- Good Knowledge of ETL Tools such as INFORMATICA and Reporting Tools such as COGNOS.
TECHNICAL SKILLS
Quick Test Professional : Windows XP/ Windows7/UNIX/WindowsNT
Win runner : MS SQL Server / Oracle, DB2
Load runner/Performance Center : SAP, Siebel/MS Access/Dot Net/ASP.net
Quality center : MS Office suite/ MS visual studio 2010
Rational suite : SPSS/ SAS/Quantum/PeopleSoft(FSCM,HRMS)
Silk Test/Silk Center : VBScript/AS/400/winform clients
Selenium : C/C++/Java/DHTML/ XML
Cognos: Informatica/PERL/JavaScript/Ruby
COBOL : J2EE/Web Sphere/JCL
EDUCATION
Masters
PROFESSIONAL EXPERIENCE
Confidential,Richmond VA December 2011 – Current
Sr. QA Analyst
Project Name: Confidential,
Description: Confidential,is Genworth Long term care insurance online and offline applications tools used by the agents to generate product quote online and offline mostly used for the illustration purpose to their customers. Integrated with applications such as e-App/App wizard, eQR for Insurance under writing approvals to the customers and Sales Force Dot Com (SFDC) a CRM application stream lined processes for better manage their relationship with customers, brokers and agents.
Responsibilities
- Perform Manual testing and Automation testing using QTP for all Insurance applications.
- Launching and execution of test cases in test lab, maintaining of test results and test data from HP Quality Center
- Involve in Preparing Test plan, Test Strategy, Timeline Reports and Weekly Status Reports
- Involve in Test Requirement walk through, Test Strategy walk through, Test scenarios walk through with Business Analysts, Users, Dev team, SME’s and QA to get approval.
- Prepare the Traceability Matrices to fill the gap between the requirements and the test cases covered.
- Track defects using HP Quality center and generate defect summary reports.
- Follow up with standard Test Methodology such as AGILE and software testing life cycle (STLC) to perform different types of testing for the projects.
- Work in Agile Scrum Development Environment with frequently changing requirements and features set.
- Actively participated in Scrum meetings, Sprint Retrospective Meetings, Sprint review Meetings.
- Performing different types of testing like functional, Black box, integration, system, performance, regression and smoke.
- Verifying and Validating the insurance premiums, functionalities, reports and PDF illustrations as per the Requirements against the Application Quote Tools.
- Testing the Quote Tools on ipad to check functionalities, performance and browser compatibility.
- Develop test automation scripts using VB script in Quick Test Professional for regression testing by applying checkpoints, Recovery Scenarios, parameterizations, synchronization points, regular expressions, in built functions, user defined functions and regular expressions.
- Creation of the object Repositories and architecture of Automation frame works such as Data Driven and Hybrid for automation Testing.
- Participated in Daily stand up calls for the project status and Defect triage for the review of defects in HP Quality Center along with Business Analysts and Developers
- Prepare and present presentations to senior management on the value of automated testing.
- Manage and perform hands on project planning, auditing of system requirements, creation and certification of documentation, tracking progress metrics and defects through HP Quality Center and mentoring the team.
- Working closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
- Gathering information, process improvements, Managing Test data and working as Teams for the overall achievements of the quality product.
Environment: Windows 2008 server, Internet Explorer, Safari, Apache web server, Apache Jetty Oracle, SQL, SQL server 2008,HTML, XML, HTTP, Oracle,Derby,.Net,Java,vb.net, Java Script, Ajax, MVC, xml processor, web logic, vb script, ASP.net, windows XP professional, windows 7,UNIX, Citrix, ipad, Data feed, MS Excel, MS Word, Quick Test Professional 10.0 and Quality Center10.0.
Confidential,AR June 2011 – November 2011
Sr. QA Analyst
Project Name: Confidential,
Description: Confidential,used at Wal-Mart and Sam‘s club stores to manage the flow of money into and outside of stores. Cash Office acts as a central point of money management for the stores accounting for register sales, CFTs (including non-sales income, vendor payments, money for store‘s use etc), change fund required for the store, deposits etc.
Project Name: ISDLC Redesign
Description: ISDLC is a Wal-Mart web portal stands for “Information Systems Development Life Cycle” that uses to manage all of its projects and products.
Responsibilities
- Performed Manual testing and Automation testing using QTP for all POS applications and Web based Applications.
- Executed test cases, test scripts, maintained test results and test data in HP Quality center.
- Reported defects in timely manner and logged the same in to defect tracking tool HP Quality center.
- Developed test automation scripts using VB script in QTP for regression testing by applying checkpoints, Recovery Scenarios, parameterizations, synchronization points, regular expressions, in built functions and user defined functions.
- Created object Repositories and architecture of Automation frame works such as Data Driven, Hybrid and Business Process Testing (BPT) for automation Testing.
- Created Function Libraries and Used Descriptive programming in QTP to enhance the script readability and usability.
- Participated in Review product requirement documents, functional Specifications and involved in developing the test strategy, test plan and test case documents.
- Prepared the Traceability Matrices to fill the gap between the requirements and the test cases covered.
- Worked in Agile Scrum Development Environment with frequently changing requirements and features set.
- Interacted with Business Analysts, Developers and Team members in Requirements Analysis, design reviews, testing and documentation for application developed in Agile environment.
- Participated in Scrum meetings, Sprint Retrospective Meetings, Sprint review Meetings.
- Validated the functionalities, fields, links, images and reports as per the requirements against the applications
- Responsible for Exploratory Testing, Smoke Testing, Regression testing, database testing, functional testing and user interface testing of Cash office application in UNIX environment.
- Participated in Daily stand up calls for the project status and Defect triage for the review of defects in Quality Center along with Business Analysts and Developers.
- Tracked defects using HP Mercury Quality center and generated defect summary reports.
- Prepared and presented presentations to senior management on the value of automated testing.
- Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
- Creation of test data, traceability matrix between requirements and test cases for the new enhancements.
- Understands and tested Data Feeds such as RSS and product Data feeds of web applications.
- Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
- Created load test plan, Create virtual user scripts using VU Gen and Load Runner Scenarios to execute load and performance tests of POS applications to Analyze performance Results.
- Created transactions in Performance center to measure response times. Modify run time settings to run various tests with different configurations.
- Performed Typical Ramp-up for max no of V users, stage Ramp-up for 25% of load, 50% of Load, 75% of load and peak load.
- Tested, Analyzed and validated application performance against business requirements using Performance center.
- Prepared Test Summary Reports for each type of testing for showing progress and future Testing Practices.
- Ensured that all aspects of testing, such as : manual execution, regression, automation, and performance are completed
Environment: Windows 2008 server, UNIX, Citrix, Putty, VT Tester, DB2,SQL, SQL server 2008,TCP/IP, HTTP, Win Socket, HTTPs, UNIX, Oracle,.Net,Java,vb.net, vb script, ASP.net, windows 7, windows XP professional , MS Excel, MS Word, PeopleSoft FSCM, Quick Test Professional 10.0, Quality Center10.0 and Performance center 9.5.
Confidential,Tampa, FL Dec 2010 – May 2011
Sr. QA Analyst
Confidential,is the advisory application that all of the auditors used to perform audits. It is the most significant component of the Audit Transformation Program. The goal of an Audit is to express an opinion on the person/organization/system in question, under evaluation based on work done on a test basis.
Aura Team space: SharePoint based collaboration tool that enables sharing of files between different components of Auditing.
EMW (Engagement Management Website): A WCF client connects to a WCF service meant for design and deploying distributed applications under SOA implementation.
- As an active QA Lead coordinated the test activities and the overall process of testing.
- Involved in QA Automation Testing team for multiple projects like Aura, Aura Team space, Admin website and EMW (Engagement Management Website) for Audit Transformation Program.
- Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
- Involved in the preparation of test cases, communicating with software developers on quality issues following it with bug reports, developing, running and maintaining test Scripts.
- Designed and developed User defined functions, Generic functions with well-versed VB scripting.
- Descriptive programming in scripting dynamic objects and reusable actions in defining scenario flows inQuick Test Professional to enhance the Test scripts to make more effective and efficient.
- Reviewed the Test scenarios with Business Analysts, Users and SME’s to get approval.
- Reviewed the QTP Scripts developed by the team members.
- Performed both manual and automation testing and created various test results to track the testing results.
- Used TFS & Quality Center as the test repository, run manual and automation test cases from test lab and logging and generating various reports and graphs for further Analysis.
- Follow up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
- Involved in review meetings for create Test plan, test cases and analyzing various testing documents and process of testing life cycle.
- Created standard testing life cycle flow diagram for projects and presented to test team to follow testing process.
- Log the Defects, Generate Test Analysis reports and stored them into the Microsoft Team Foundation Server.
- Performed Functional and Regression Testing using Quick Test Professional.
- Developed automation scripts in QTP to automate smoke, Performance and regression testing.
- Developed the scripts in QTP by applying checkpoints, Recovery Scenarios, parameterizations, synchronization point, data driven tests, regular expressions and creating modular tests.
- Developed Visual Basic scripts for various dot net applications using QTP.
- Defined the “Test Engagement Process” for new application launch and maintenance releases.
- Used SQL Queries to retrieve or create test data from different Test databases.
- Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
- Deployed the Audit Engagements using QTP to test environment and verified it for accuracy.
- Run Performance scripts using QTP, HP Service Test and Load Runner.
- Tested different web services using, Quick Test Professional and Load Runner
- Performed Load testing, Stress Testing using Load Runner to know the performance of the Applications.
- Created load test plan, Create virtual user scripts using VU Gen and Load Runner Scenarios to execute load and performance tests of Audit applications for Analyze performance Results.
- Created transactions in Load Runner to measure response times. Modify run time settings to run various tests with different configurations.
- Performed Typical Ramp-up for max no of V users, stage Ramp-up for 25% of load, 50% of Load, 75% of load and peak load.
- Tested, Analyzed and validated application performance against business requirements using HP Load Runner and HP Service Test.
- Prepared Test Summary Reports for each type of testing for showing progress and future Testing Practices.
Environment: Windows 2008 server, UNIX, SQL, SQL server 2008, UNIX, Oracle, Dot Net ,vb.net,ASP.net C#, SharePoint 2010, Winform client, windows XP professional , vb script, MS Excel, MS Word, Quick Test Professional 11.0, Quality Center10.0, Load Runner 11.0,Test Advantage, sitescope, Microsoft Team Foundation Server and Microsoft visual studio 2010
Confidential,Columbus, OH Dec 2009 – Nov 2010
Sr.QA Analyst
Description: Confidential,is a feature to purchase auto policy online by the customers for both Standard and Specialty customers.
- As an active Lead, coordinated the test activities and the overall process of testing.
- Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
- Performed both manual and automation testing and created various test results to track the testing results.
- Exported requirement, test cases into the Quality Center, run manual and automation test cases from test lab and log defects from defects module.
- Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
- Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
- Created standard testing life cycle flow diagram for projects and presented to test team to follow testing process.
- Participated to create Test Analysis reports (TAR) and stored them into the Quality Center.
- Updated RTM in daily, send status report and daily tracking report to test manager.
- Performed UAT testing in the UAT environment prior to notify to the customer to start performing UAT testing.
- Performed Functional Testing using Quality Center.
- Tested the Property & Casualty application, which delivers the online Auto Insurance information related to the accidents.
- Developed automation scripts in QTP to automate smoke and regression testing.
- Used Quality center to execute automation scripts in batch mode or unattended mode.
- Enhanced the scripts in QTP by applying checkpoints, parameterizations, synchronization point, data driven tests, regular expressions and creating modular tests.
- Enhanced Test scripts using VB Script to make scripts more effective and efficient.
- Responsible for creating tools using VB.NET framework to script.
- Written Visual Basic scripts for various applications using QTP.
- Defined the “Test Engagement Process” for new application launch and maintenance releases.
- Developed DB2 Queries to retrieve or create test data from different Test databases.
- Performed database testing by writing queries in Oracle.
- Met with client to present future functionality of the application, gather information from them to know about their need and send this information to test manager.
- Used Descriptive program to enhance the scripts.
- Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
- Created Scripts which can dynamically create the Queries based on the mapping document and executed them.
- Deployed the packages to test environment and verified it for accuracy.
- Performed Integration testing to validate integration between sub modules of the application
- Created checkpoints in Load Runner to verify state of various GUI objects in the application.
- Involved in writing SQL queries and Database Checkpoints to verify data integrity.
- Analyze performance requirements and create load test plan, Created virtual user scripts using VUGen and Load Runner Scenarios to execute load and performance tests.
- Created transactions in Load Runner to measure response times. Modify run time settings to run various tests with different configurations.
- Test, Analyzed and validated application performance against business requirements using HP Performance Center.
- Prepared Test Summary Report for each type of testing.
Environment: Windows 2008 server, UNIX, SQL, Oracle, Java, Web Sphere SOA (Web Services), , DB2, SQL server, PL/SQL, MS Excel, MS Word, Quick Test Professional 10.0, Quality Center10.0, Load Runner 9.5, vb script, Soap UI 2.5.
Confidential,Columbus, OH Apr 2009 – Nov 2009
Sr.Quality Assurance Analyst
Description: Confidential,The Agent Gateway Program initiated to provide single-sign on facility to all applications used by an agent in their office. AGM application serves the marketing needs of Nationwide Insurance Agents to sell more insurance coverage to existing customers. AGCM application serves to manage the client details and deep launches to all other applications like policy, claims, billing etc.
- Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
- Consulting and Analyzing the Automation Process for the application.
- Prepared the Automation Design Structure, Framework and Data.
- Wrote E2E scenarios and responsible for testing web services and automation.
- Implemented Agile Automation Test Process.
- After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
- Ensure that all the test cases are updated in the Quality Center along with Master test plan.
- Involved in Test data preparation, Script Generation and Execution.
- Enhanced the scripts in QTP by applying checkpoints, parameterizations, synchronization point, data driven tests and creating modular tests.
- Used Descriptive programming to enhance the scripts.
- Enhanced Test scripts using VB Script to make scripts more effective and efficient.
- Wrote the VB scripts for the regression testing of application using QTP.
- Involved in Backend Database testing Oracle using SQL to evaluate the stored data in backend.
- Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
- Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
- Involved in Release support - Release to QA, involved in environment setup, testing the release process.
- Involved in Performance testing QA using Load runner
- Defects were tracked, reviewed, analyzed and compared using Quality Center.
- Created transactions in Load Runner to measure response times and modify run time settings to run various tests with different configurations.
- Using HP Performance Center Pinpointed root-cause problems to improve application performance to reduce reduces the risk of deploying systems that fail performance requirements
Environment: Windows XP, J2EE (XML, struts, JSP, Bean mapping, Joint, hibernate, jib, Ant), SOA Web Services, DB2 8.1, IBM Web Sphere, Data Power, Aqua Data Studio, Soap UI 2.5, QTP 9.5, QC 9.2, Load Runner 9.5.
Confidential,Memphis, TN Apr 2008 – Mar 2009
Quality Assurance Analyst
Description: Sense Aware: Confidential,in Memphis, TN is the R&D department of Fed ex corporation where latest cutting edge services are developed. Fed ex Sense Aware is a device developed by Fed ex which allows users to track and monitor the package shipped. It tracks real time location using GPS and monitors the light, temperature and every other move of the package using several sensors on the device and relays it to the user through a web-based platform.
- Planned the testing strategy for the various modules of Sense Aware
- Developed test design products: Test Scripts and Test Cases Automated as well as manual.
- Performed Acceptance, Integration, Usability, Functional and Regression testing during different stages of the application development.
- Automated manually written test cases by using Quick Test Pro.
- Wrote and recorded VB Scripts for Automating the Regression testing using QTP.
- Enhanced the scripts in QTP by applying checkpoints, parameterizations, synchronization point, data driven tests and creating modular tests.
- Used Data driver Wizard to create data driven test, for testing the application with multiple sets of data in QTP.
- Involved in inserting various checkpoints to ensure test script’s reliability, validity and also prepared component checklists for verifying correctness for each build.
- Set the shared Object repository in Quick Test Pro.
- Enhanced Test scripts using VB Script to make scripts more effective and efficient.
- Created automated scripts by including Test checks for confirming the retrieval of the correct page.
- Performed data driven test or multiple scenarios with different sets of data.
- Written the Test plan, Test Cases, Test Scripts, and Test Steps for all the modules and stored in Quality Center.
- Identified software problems, wrote easy-to-follow bug reports, logged them into Quality Center, monitored their progress and verified their fix.
- Created Reusable Functions and Processes using VBScript for more maintainability of the Scripts.
- Executed all Test scripts with Valid data and Scheduled scripts to run overnight using QTP.
- Used SQL to do Database testing and validating the front-end values with back end of application.
- Tested the application on IE 7.0, Netscape 6.0, Mozilla Fire fox and apple Safari as part of Portability Testing to maintain cross-browser functionality.
- Created checkpoints in Load Runner to verify state of various GUI objects in the application.
- Involve in writing SQL queries and Database Checkpoints to verify data integrity.
- Analyze performance requirements and create load test plan, Create virtual user scripts and Load Runner Scenarios to execute load and performance tests.
- Create transactions in Load Runner to measure response times. Modify run time settings to run various tests with different configurations.
Environment: Windows XP, UNIX, HTML, DHTML, Oracle, Java, Siebel, SQL server, SOA (Web Services), Soap UI 2.5.,Quality Center9.0, Load runner, Quick Test Professional 9.2.
Confidential,India April 2007 to Mar 2008
QA / Testing Analyst
Description: Confidential,is a functional module of Oracle HRMS Payroll and Benefits Administration which allows deductions for employees.
- Understand and analyze the requirements and develop test plans and test cases.
- Developed GUI map of the application using Load Runner rapid test script wizard.
- Generated Test data using VBScript as a Utility function and conducted Data Driven testing using parameterization in Quick Test Pro to test the application with different sets of data.
- Created Automation frame work (Data driven)
- Experience in writing and executing automated VB scripts for the regression testing of the Customer Managed Services Application using QTP.
- Developed and maintained Functional Libraries, Object repositories and Descriptive programs.
- Developed Automated Test Scripts to perform Functional Testing, Performance Testing, Integration Testing, Stress Testing, System Testing, User Acceptance Testing, and Regression Testing of the application using Load Runner.
- Written the VB scripts for the regression testing of application using QTP.
- Wrote VB Scripts for data driven testing in Quick Test Pro.
- Developed and maintained Functional Libraries and Object repositories.
- Created reusable actions using QTP for existing test case and Unit tested
- Created data driven tests using Load Runner to run the script for varying data. Used Regular Expressions, Recovery Manager in Load Runner to customize the scripts.
- Created checkpoints in Load Runner to verify state of various GUI objects in the application.
- Involve in writing SQL queries and Database Checkpoints to verify data integrity.
- Analyze performance requirements and create load test plan. Create virtual user scripts and Load Runner Scenarios to execute load and performance tests.
- Worked with various monitors including UNIX, Web Logic and Oracle monitors to identify performance bottlenecks.
- Worked on Rational clear quest for creating and documenting Test Plans and Test Cases and register the expected results.
- Participated in Static walkthroughs/reviews.
Environment: Windows XP, Oracle HRMS, SQL, UNIX, Mercury Quality Center9.0, Load runner8.1, Q T P 9.2